Sanju Bhujel Thapa

Customer-focused, competent, and performance-driven professional with strong communication, research, and problem-solving abilities, seeking a Work From Home Call Center / Customer Support role. Demonstrated ability to handle customer queries efficiently while maintaining composure and professionalism in high-pressure situations, ensuring high levels of customer satisfaction. Equipped with a Diploma in Computer Applications and solid technical proficiency to support remote operations, including computer applications, online communication tools, and data handling. A quick learner who adapts easily to new systems and processes, with strong attention to detail and a commitment to meeting service targets while consistently delivering excellent service quality. Highly dependable, organized, and motivated to contribute positively to customer experience and team performance.