Sanjukta Kumari
Business Consultant
Bangalore,KA
Summary
Accomplished banking and IT professional with over 16 years of comprehensive experience across various stages of the Software Development Life Cycle (SDLC). Expertise includes 8 years specializing in core banking applications, particularly with FINACLE in the retail banking domain, and extensive involvement in banking product testing across key modules such as Core, CASA, and Consumer Lending. Proven ability to foster strong relationships with stakeholders at all levels while leveraging excellent communication and interpersonal skills to facilitate effective collaboration. Currently serving as a Principal Functional Consultant on the latest version of the Modern Banking Platform, demonstrating a deep understanding of critical modules including Interest & Charges and Term Deposits.
Overview
17
17
years of professional experience
Work History
Senior Business Analyst Specialist
Fidelity Information Services
03.2021 - Current
- A Senior Lead BA for the implementation team liasoning between the client and FIS.
- Gathering requirements from the client, creating workbooks as per the requirements for the clients and configuration of MBP product as per the client workbook.
- Managing and maintaining requirements throughout SDLC, ensuring that all stakeholders are aligned and that changes are properly documented and tracked.
- Develop and maintain use cases and user stories to effectively communicate requirements to the development team.
- Create and maintain technical documentation, including FRD and BRD, to ensure that all stakeholders have access to the necessary information.
- Conduct surveys, maintain JIRA’s and manage stakeholder expectations to ensure that all stakeholders are informed and aligned throughout the project.
- Elicit requirements from stakeholders through various methods, including interviews, focus groups, and workshops, to ensure that all stakeholder needs are captured.
- Manage projects using Agile methodologies, including Scrum and Jira, to ensure that projects are completed on time and within budget.
- Participate in sprint planning and execution, ensuring that all requirements are properly prioritized, so the development team has the necessary information to deliver high quality products.
- Part of successful implementation of Core Banking products to clients and maintaining the product through the warranty period.
- Knowledge of implementation of core banking products like Deposits ,Lending, Payments, Card and Identity management (IDP) to the clients from requirement gathering to implementation.
- Managing technical teams, development, QA for implementation. Part of QA testing as and when required.
- Performing Sanity /Smoke tests for client before delivering the customized product to the client.
- Support SIT/UAT and clarify ay concerns for the QA and the bank.
- Managing and resolving the defects raised by the client during the testing phase and warranty period by internally working with the technical team by tracking and delivering it in a time bound manner.
- Communicating with the client and providing the required support as by the client for any issues raised for the core banking with the domain knowledge of the same.
- Client: AMEX, SMBC.
Principal Consultant
Oracle Financial Services Software ltd.
12.2016 - 03.2021
- Flexcube Implementation consultant.
- Assisting in Parameterization and configuration of Flexcube based on Bank’s requirements.
- Understanding the Bank requirements and writing Functional specifications, reviewing the FS documents.
- Identify workarounds to manage the requirements without new enhancements to reduce cost and effort for the Bank.
- Performing the Sanity tests at client site before delivering the customizations to the Bank. Conducting demo and presentations before the bank for customizations delivered.
- Support SIT/UAT and clarify the concerns raised by the testers and the bank business team.
- Liaise with the developers and offshore team for fixing of defects and track it to closure.
- Actively participating in project status meetings with bank’s PMO.
- Client: Bank Of Valletta.
Branch Operation Manager
ICICI Bank
09.2008 - 12.2016
- UAT support for Finacle upgrade.
- Reconciliation of GL with RBI Account
- Handling of Cash Management Services
- Responsible for handling all service related issues for retail Banking Clients
- Responsible for consistent and continuous improvement in Operational processes and practices leading to better service output
- Monitoring clients’ branch-banking operations and customer queries for securing high retention levels.
- Handle end-to-end operational activities with respect to all banking operations
- Managing FOREX operations, Imports, Export, inward and outward remittances
- Issuing of Import LC with full documentation analysis and advising Export LCs
- Work Group: Retail Banking
Education
B-Tech -
Orissa University Of Engineering and Technology
Master of Business Administration - Agri Business Management
Pune University
01.2006
Skills
Business Analysis
Accomplishments
- Cleared NCFM Currency Derivatives
- Cleared NCFM Derivatives Module
- Currently Pursuing PMP
Timeline
Senior Business Analyst Specialist
Fidelity Information Services
03.2021 - Current
Principal Consultant
Oracle Financial Services Software ltd.
12.2016 - 03.2021
Branch Operation Manager
ICICI Bank
09.2008 - 12.2016
Master of Business Administration - Agri Business Management
Pune University
B-Tech -
Orissa University Of Engineering and Technology