Sanjula Mol Lalitha
Kannur
Summary
Meticulous and detail-oriented billing executive with a proven track record of accurate claims processing, payment reconciliation, and compliance within the healthcare industry. Expertise in insurance verification, discrepancy resolution, and financial record maintenance. Seeking a challenging Billing Executive position to leverage skills and experience to optimize billing cycles, minimize errors, and improve patient satisfaction.
Overview
9
9
years of professional experience
Work History
Billing executive
Burjeel holdings
04.2016 - 05.2025
- Processed insurance claims and payments accurately, ensuring compliance with UAE healthcare and IIIPAA regulations, resulting in a 98% claim acceptance rate.
- Verified patient insurance coverage, eligibility, and authorization before billing, reducing billing errors by 12% and minimizing claim denials.
- Posted insurance payments, adjustments, and reconciled patient accounts with precision, maintaining accurate financial records and ensuring accurate financial reporting.
- Communicated effectively with insurance providers and patients to resolve billing discrepancies, improving patient satisfaction scores by 15%.
- Maintained strict confidentiality of sensitive medical and financial information, adhering to ethical and legal standards and protecting patient privacy.
- Supported internal audits and contributed to process improvement initiatives, resulting in a 10% faster claim resolution time and increased efficiency.
Admin assistant
SUBHA HOTEL MANAGEMENT CO LLC
12.2016 - 06.2020
- Provided high-level administrative support to senior management in a 4-5 star hotel environment, streamlining operations and improving efficiency. (Less relevant, consider removing or tailoring to billing if possible)
- Coordinated front-office communications, guest relations, and inter-departmental operations with discretion and precision, enhancing guest satisfaction. (Less relevant, consider removing or tailoring to billing if possible)
- Managed staff rosters, travel arrangements, and executive scheduling to ensure smooth daily operations, optimizing resource allocation. (Less relevant, consider removing or tailoring to billing if possible)
- Supervised procurement of office and guest amenities, maintaining quality and cost efficiency, achieving a 5% reduction in procurement costs. (Less relevant, consider removing or tailoring to billing if possible)
- Organized corporate meetings, conferences, and hospitality events to uphold brand standards, contributing to a positive brand image. (Less relevant, consider removing or tailoring to billing if possible)
- Maintained confidential personnel and financial records in compliance with company and UAE labor policies, ensuring data security. (Potentially relevant, emphasize financial record keeping)
Education
Bachelor of Science - HOSPITALITY AND AIRLINE CATERING MANAGEMENT
Pasumpon Muthuramalinga Thevar College
Madura, Tamil Nadu05.2023
Skills
- Insurance Claim Processing
- Payment Posting & Reconciliation
- Insurance Verification & Authorization
- Billing Discrepancy Resolution
- Healthcare Compliance (IIIPAA, etc)
- Financial Record Maintenance
- Customer Service & Communication
Websites, Portfolios and Profiles
https://linkedin.com/in/sanjula-mol-l-297028111?u_tn_source=share&utm_campaign=share_via&utm_content=profile&utm_me
Timeline
Admin assistant
SUBHA HOTEL MANAGEMENT CO LLC
12.2016 - 06.2020
Billing executive
Burjeel holdings
04.2016 - 05.2025
Bachelor of Science - HOSPITALITY AND AIRLINE CATERING MANAGEMENT
Pasumpon Muthuramalinga Thevar College