Sankalp Mandloi

Looking forward for a Leadership role in Delivery/Project Management in a organization of repute having National and International operations

Seasoned IT Professional with 20+ years of experience in SAP and Non-SAP project management. Expertise in end-to-end implementation, rollouts, training, support, and SLA-driven service delivery. Proven track record of managing financial performance, enhancing productivity, and engaging senior stakeholders across Europe, UK, USA, Australia, and the Middle East. Known for strong communication, client interaction, and problem-solving skills, consistently delivering critical projects in challenging environments.

• PMP - Project Management Institute
• SAP MM Certification
• Six Sigma Green Belt

• Project Management
• Microsoft Projects, Wrike, Jira and Trello
• Expertise in SAP MM / SAP SRM / IS Retail
• ITIL tools - Service Now, BMC Remedy
• WinCash [POS application]
• SharePoint, OneNote, Confluence
• MS Excel, PowerPoint, VB and SQL
• Proficiency in tools like Zendesk & DevOps

• JiBe Data Analytics Services Pvt Ltd, Maritime ERP product for the shipping industry, Ship management companies [South East Asia, Middle East and Europe], SaaS application, Zendesk, Wrike, DevOps, Senior Project Manager – Implementation and Support, 07/01/24, Present, Project initiation, planning, execution, and monitoring until closure., Develop and maintain detailed project schedules and plans., Manage stakeholder communications and relationships., Weekly and monthly status reporting to all internal and external stakeholders., Identify risks and mitigation., Coordinate with SMEs, Support, Product, and project team members during implementation, training, and support., Mentoring and training of new hires for effective delivery and performance., Zendesk, Zoho, Wrike, DevOps, SharePoint, Business Intelligence for reporting
• CAPGEMINI, Multiple Projects, Serco - UK based outsourcing company, ECC 6.0, SAP SRM 7.0, UI5, FIORI, SAP IS Retail, BMC Remedy, Service Now and MS Projects, Senior Project Manager, 06/01/15, Present, Managing multiple projects simultaneously generating a total revenue of 2M GBP annually., Accountable for the delivery of multiple projects running simultaneously., Managing resourcing and profitability., Delivery, Operations, and SLA Management., Responsible for implementation of Business Transformation programmes impacting multiple geographies of the UK, Europe, Middle East, and ASPAC., Client Relationship Management., Revenue recognition, revenue forecasting, and project billing., Adhering to KPIs for revenue growth, contribution margin improvements., SAP R/3 (ECC 6.0), SAP SRM 7.0, UI5, FIORI, SAP IS Retail, BMC Remedy, Service Now, Microsoft Projects
• IGATE, Orange, Switzerland based telecom operator, ECC (IS Retail), SAP SRM 7.0 & Wincash (POS) and Service Now, Onshore Project Manager, 06/01/13, 06/30/15, Planning / Receiving knowledge transition from multiple vendors., Implementing ITIL based ticketing tool (Service Now)., Leading Incident / Change Management processes for ERP domain and ensuring SLA commitments., Conducting workshops with the business stakeholders’ - pre and post preparation of the solution design documents to discuss/finalize the solutions., Co-ordinating with Offshore leads and technical teams for developments & testing., Managing Integration testing with third parties and UAT with business stakeholders., Preparation and presentation of data / reports for the weekly/monthly meetings with the customer.
• PATNI COMPUTERS, C&D AMS Support, US based manufacturing and supply chain company., SAP R/3, SAP ECC and SAP-SNC, Service Now, Team Lead - P2P & F2S Domains (Offshore & Onshore – Princeton, New Jersey), 08/01/10, 06/30/13, Team lead for 12 TM’s, responsible for the overall delivery of the P2P and F2S Domains., Single Point of Contact for all the enhancement deliverables in P2P & F2S domains., Handling day to day incidents as per SLA and handling enhancements of P2P module., Preparing test documents for UAT, Functional Specification Form (FSF)., Interacting with client, users as and when required, participating in meetings with client twice in a week to discuss day to day issues, enhancements., Part of the onsite team during rollout / upgrade of ECC for US, Canada and Mexico regions., Worked on enhancement of interface between SAP and P-Net (cloud-based e-procurement solutions)., Conducting weekly status meetings for the business stakeholders for P2P domain.

• Passport Number: U-9431150
• Passport Expiry Date: 01/20/31
• Visa Status: US B1/B2