Dynamic and results-driven professional with dual expertise in bidding and IT solutions. Proven track record in leading end-to-end bid processes, crafting compelling proposals, and delivering impactful technology solutions. Recognized for strategic planning, team collaboration, and adaptability to evolving project needs. Skilled in project management, system analysis, and client engagement, with a proactive approach to meeting deadlines and exceeding expectations.
Overview
9
9
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Freelancer
Others
11.2024 - Current
Enhanced client satisfaction by delivering high-quality work within deadlines.
Strengthened client relationships with consistent communication and timely project updates.
Analyzed user feedback to gather input and identify areas required for improvement.
Solved customer challenges by offering relevant products and services.
Built relationships with customers to encourage repeat business.
Engaged with customers to build rapport and loyalty.
IT Consultant, Presales
CSM TECHNOLOGIES PRIVATE LIMITED
03.2023 - 11.2024
Bid Coordination: Working closely with the sales team to manage the bid process, including reviewing bid requests, understanding client requirements, and establishing timelines.
Proposal Development: Collaborating with cross-functional teams to gather information and create customized proposals that effectively address client needs.
Proposal Writing: Crafting clear, concise, and compelling proposals that highlight our value proposition and tailored to the client's needs.
Competitive Analysis: Conducting thorough research on competitors to develop competitive strategies and position our offerings favorably.
Bid Compliance: Ensuring bid responses comply with client requirements and coordinating with legal and procurement teams as needed.
Presentation and Demo Support: Assisting the sales team with presentations and demonstrations by preparing materials and providing technical expertise.
Gathering customer needs for RFP/RFI, creating proposal outline, value propositions, marketing collaterals and business cases from GEM portal, Central Procurement Portal (CPP), SAP Ariba and other tender portal
Responsible for negotiate of contracts with vendors, Resellers, System Integrators, Partners and Customers
Collaborate closely with sales teams to deliver tailored IT/ITeS solutions for Government/PSU tenders across the US Federal and State contracts, India, Kenya, and Canada.
Summarized and presented detailed proposal information in internal management reviews and customer fact-finding meetings.
Back Office Executive
E SQUARE SYSTEM & TECHNOLOGIES PRIVATE LIMITED
12.2020 - 02.2023
Hands on experience on working RFPs/RFIs, Managing Proposal Trackers, Business Proposals, SOW and Client Requirement Documents
Manage mid to large size Bids/Tenders in State government, central government, Manufacturing, Banking, Health and Utilities verticals
Utilize Government E-Marketplace (GEM), Central Procurement Portal (CPP), SAP Ariba and other tender portal to reviewing tender notices daily to select relevant opportunities for the firm
Managing all post submission activities and generating growth in sales
Perform negotiations and coordination with sub-suppliers, internal teams, and partners on technical issues
Increased bid success rates by developing and implementing a streamlined bid management process.
Reviewed RFP requirements meticulously to ensure accurate interpretation of client needs before initiating proposal development efforts.
Established a competitive pricing model based on comprehensive market analysis, resulting a boost in sales volume, while driving customer awareness of product value and benefits
Review demand information and derive supply proposals for hardware and software solutions, including various IT products such as networking items, software licenses, CCTV solutions, etc
Managed procurement activities for IT Infra Products ensuring alignment with organizational goals and cost-saving initiatives
Techno Commercial Engineer
Arrelic Reliability Private Limited
01.2020 - 11.2020
Conducted market research to identify new business opportunities in the commercial engineering sector
Estimated change orders and costs for project manager
Fulfilled orders by successfully planning, budgeting, and coordinating projects
Workshop Manager
Mayur Enterprises
11.2015 - 09.2016
Managing the team of workshop and their workloads to ensure efficient use of resources and meet customer demand
Handle customer inquiries, complaints, and feedback to maintain high levels of customer satisfaction
Manage the Inventory, Quality control, Compliance and Safety, Reporting and Documentation
Prepared and processed purchase orders and managed order status to ensure timely delivery of goods
Assisted with contract management and supplier performance reviews, contributing to vendor negotiation strategies
Junior Research Fellow at National Bureau of Plant Genetic Resources (NBPGR)Junior Research Fellow at National Bureau of Plant Genetic Resources (NBPGR)