SANKAR DEB DAS
Team Leader
Bengaluru
Summary
Experienced finance professional with a Master's in Business Finance and over 2 years of cashier experience at Bharti Airtel Ltd. Skilled in business development, analysis, and product management. Proficient in MS-Office, adept at utilizing computer resources for interactive learning. Experienced in cash and stock handling, cold calling, conducting demos, and team management. Seeking opportunities in a reputable organization.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Team Leader
AMPA Orthodontics Pvt Ltd
11.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Academic Counselor
Unacdemy
02.2022 - 05.2022
- Enhanced student success by providing personalized academic guidance and support.
- Conducted comprehensive evaluations of students'' academic needs, recommending appropriate resources and services.
- Utilized strong organizational skills to maintain accurate records of all student interactions and interventions.
- Facilitated communication between students, parents, and school staff to ensure a supportive learning environment.
Customer Representative officer
Bharti Airtel Ltd
08.2016 - 03.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Retained dissatisfied customers by offering empathetic listening skills followed by effective problem-solving approaches tailored to each individual case.
- Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.
Education
GRADUATION - ACCOUNTANCY(Hons)
GUWAHATI COMMERCE COLLEGE
MASTERS - BUSINESS FINANCE
PONDICHERRY BUSINESS UNIVERSITY
Skills
Ability to adapt to different situations
Hardworking
Smart work
Positive thinking
Punctuality
Dedication towards work
Love to work in relevant profile in organisation
Interests
Travelling
Listening to music
Disclaimer
I declare that I am physically and mentally fit and of good health. I can easily get along with different kinds of people. By nature, I am hardworking and ambitious. I am willing to undertake responsibilities and challenges that come my way. The above-mentioned statements and information are correct up to my knowledge and proof of the same will be furnished whenever required and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Father's Name: Nripen Das
- Mother's Name: Padumi Das
- Blood Group: B+
- Date of Birth: 09/02/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Timeline
Team Leader
AMPA Orthodontics Pvt Ltd
11.2022 - Current
Academic Counselor
Unacdemy
02.2022 - 05.2022
Customer Representative officer
Bharti Airtel Ltd
08.2016 - 03.2021
MASTERS - BUSINESS FINANCE
PONDICHERRY BUSINESS UNIVERSITY
GRADUATION - ACCOUNTANCY(Hons)
GUWAHATI COMMERCE COLLEGE