Summary
Overview
Work History
Education
Skills
photography
Languages
Timeline
Generic

Sankar L

Chennai,TN

Summary

Proven track record in enhancing office efficiency and client satisfaction at Disprz, adept in Microsoft Excel and fostering strong customer relationships. Achieved significant improvements in data management and exceeded quarterly sales goals, demonstrating exceptional time management and interpersonal skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 2 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Disprz
Chennai
11.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Scheduled office meetings and client appointments for staff teams.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Relationship Manager

Airtel
Arumbakkam
11.2019 - 10.2021
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.

Education

High School Diploma -

Chennai Higher Secondary School, Taramani
Taramani Chennai
05.2017

Skills

  • Customer Service
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • File Organization
  • Customer and client relations
  • Office Management
  • Excel spreadsheets
  • Mail handling
  • Records administration
  • Meeting Arrangements
  • Supervising staff

photography

My happiness, my all-time favorite feeling, is something I cherish always."

Languages

English
Beginner (A1)
Hindi
Beginner (A1)

Timeline

Administrative Assistant

Disprz
11.2022 - Current

Relationship Manager

Airtel
11.2019 - 10.2021

High School Diploma -

Chennai Higher Secondary School, Taramani
Sankar L