A Engineering graduate with overall experience of 4+ years in the felid of food supply chain,sales and last mile operations.
Overview
4
4
years of professional experience
Work History
Key Account Manager
Waycool Food Products Pvt Ltd
Chennai
03.2023 - Current
Managed the relationship between internal teams and external customers.
Negotiated contracts with customers that balanced customer requirements with business objectives.
Produced sales documents, finalized deals and filed records.
Identified new opportunities for growth within existing accounts, as well as potential new customers.
Utilized sales data and client feedback to improve organizational strategies.
Reduced process lags by training employees on best practices
Implemented solutions and strategies to keep clients from turning to competitive businesses.
Drive the E-com customers orders like Flipkart, Zomato,Zepto and Amazon
Work closly with purchase and operation team for achieve on-time delivery and fillrates
Circulate the outstanding amounts to customers and get the payment within the credit period
Maintained positive working relationships with retailers and representatives.
D-2 material planning with source team and purchase team
Benchmark the market for competitive price to achieve margins and increase the indent
Cluster Manager
Wheelocity Fresh PVT LTD
Bangalore
04.2022 - 02.2023
Hires, develops and maintains a productive supervisor team via training and career development
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Manage the operating budget to meet the planned budget for the fiscal year
Identifying & delivering operational cost reduction and cost avoidance initiatives
Inspecting all stock for damages and keeping records of damages
Streamlined inbound quality requirements with suppliers and brands for faster lead times
Follow quality service standards and comply with procedures, rules and regulations
Operate and maintain preventively store vehicles and equipment
Perform inventory controls and keep quality standards high for audits.
Handled one project in south Tamilnadu stand alone shops in rural areas its like a CSR activity
DC Operation Team Leader
Whellocity Fresh PVT LTD
Chennai
10.2021 - 03.2022
Manage the entire operation team and ensure the on time delivery to the customers with the good fill rate
Managed the Ecom packing for Flipkart and zepto customer
Assist in the physical inventory process and manage the cycle counting process and reconcile all warehouse errors
Minimizes downtime by managing the prioritization and scheduling of work orders preventive, reactive, and predictive maintenance
Creates a strong distribution center work team by leading the process to eliminate operational barriers
Ensures production, accuracy, and inventory standards meet DC objectives
Responsible for weekly, monthly, and yearly inventory counts, along with production reconciliation
Analyzing data to monitor performance and plan improvements and demand
Capture the lotting loss in packed products and moisture loss in vegetables to avoid inventory variances
Posting excess inventory to sales team to avoid the excess purchase and dump
Area Operation Manager
Ninjacart
Chennai
04.2020 - 10.2021
Handling 17 Micro Distribution centers across Tamilnadu along with 21+ Ops Executive along with City Manager
Plan optimum resources for middle and Last mile to reach End Point Customer on time basis with minimal vendor cost method
Effectively handled 70+ drivers and 50+ helpers across All Micro Hub Centers
Preparing DC performances report for the day and preparing weekly Performance reports on Handling losses, returns losses and stock missed cases
Analyzing the asset losses and setting up a process flow to control it
Reduce returns and increase the number of customers per Distribution Center
Organizing a good team and ensuring better on-time deliveries with 100% fulfillment of the goods to the customers which include Labor Management, Driver Management.
Operation Executive
Ninjacart
Coimbatore
07.2019 - 03.2020
Own the end to end operations of Micro Distribution Centre which Include infrastructure, people, and processes
Responsible for complete oversight of vehicle movement across different legs of the supply chain
Maintenance of on-time Arrival & Departure, Vehicle audit & Route planning were handled regularly to ensure Operational consistency
Ensuring On time GRN to control the returns rate and Retention of customer in control
Keep track of quality, quantity, stock levels, delivery times, transport Costs and efficiency
Have supported 24/7 operations overcalls & Held meeting for Team members over Performance improvements by Comparative analysis on KRA
Coordinated with the planning team to understand the fleet planned for each route, align team for tracking accordingly.
Education
BE-Mechanical Engineering -
Kumaraguru College of Technology
01.2019
High School -
SRV Boys HSS
01.2015
Skills
DC And Warehouse Operation
Fleet Management
Logistics Management
Vendor Management
Key Account Management
Sales and Distribution
Inventory Analysis
Team Management
Kaizen Process
Flexible
Concentrated
Cheerful
MS Office and Outlook
Datebase Management
SAP Management
G-Suites
Accomplishments
Reduced LML Cost by 0.83 per kg cost from 2.2 per kg cost in Q2.
Reduction of returns by 4% by implementing process alignment last mile OTD.
Building Tech-Driven Logistics with Minimal errors and Ontime delivery of above 97%
Maintained high evaluation scores for audits, and KPIs above 97%
Reduced Inventory loss results from 4.1 percent to 1.65 percent within one year.
Implemented E bike Project in all over satellite cities and reduced 2.7% of net LML Cost.
Achieve 25% margins in E-com customers
Reduction of lotting loss from 10% to 3%
Personal Information
Date of Birth: 03/05/98
Gender: Male
Nationality: Indian
Marital Status: Unmarried
Languages
English
Tamil
Timeline
Key Account Manager
Waycool Food Products Pvt Ltd
03.2023 - Current
Cluster Manager
Wheelocity Fresh PVT LTD
04.2022 - 02.2023
DC Operation Team Leader
Whellocity Fresh PVT LTD
10.2021 - 03.2022
Area Operation Manager
Ninjacart
04.2020 - 10.2021
Operation Executive
Ninjacart
07.2019 - 03.2020
BE-Mechanical Engineering -
Kumaraguru College of Technology
High School -
SRV Boys HSS
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