Sankar Maharaj
Chennai
Summary
Team Manager experienced in Reconciliation and Treasury Back Office for Corporate & Retail banking businesses. Handled various migration activities from onshore. Created simplified formulated excels to reduce manual processing. Involved in identifying risks in the process and placing controls for mitigation. Monitoring SLA targets and performing RCA to mitigation. Handled internal & External audits and documentations such as Fraud, Compliance and Records Management Grids, training sessions on deliverables for more than 8 years. Green Belt trained.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Manager
BARCLAYS GLOBAL SERVICE CENTRE PRIVATE LIMITED
2022.03 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Facilitated meetings to communicate team performance goals and results.
- Involved in colleague engagement activities.
- Managed seat allocations for Chennai location as part of RTO requirement.
- Coordinated team collaboration to share ideas and build best practices.
- Identifying and Mitigating the process risks.
- Management of error reporting and documentation
- Handled audit of offline controls for both teams.
- Ensuring processes and procedures are documented
- Identifying scope for process improvements to enhance productivity and operational efficiency, Process
gaps and implementing adequate measures to streamline processes - Ensuring that the team is consistently adhering to Fraud, Compliance, Information security and Record
Management policies. - Understanding and analyzing the business requirements; developing / implementing processes in line
with pre‑set guidelines. - Monitoring and analyzing key process metrics like Schedule adherence, staff turnout, TAT, productivity,
efficiency, timeliness and accuracy using statistical tools.
Assistant Manager
TATA Consultancy Services
2010.07 - Current
- Assistant Manager experienced in managing reconciliation team of 20 members for CITI Bank UK consumer, Investment Banking & Treasury MO and CITI Financial UK
- Handled various migration of activities from onshore as KT lead and migration to TLM as project lead
- Created formulated excels to reduce manual intervention journal processing
- Involved in identifying risks in the process and placing controls for mitigation
- Monitoring SLA targets and performing RCA to mitigation
- Handled internal & External audits and documentations such as Fraud, Compliance and Records Management Grids, training sessions on deliverables for more than 6 years
- Green Belt trained.
- Handling various internal (IQMS,PMR) and external (Client, KPMG) audits.
- Ensuring all the processes and procedures are documented and Change control procedures followed
and approved. - Identifying scope for process improvements to enhance productivity and operational efficiency, Process
gaps and implementing adequate measures to streamline processes - Ensuring that the team is consistently meeting and surpassing the key performance indicators as per the
agreed SLA.
Education
Bachelor of Commerce -
St. John's College
03.2006
Skills
- Resource Management
- Risk / Fraud Management
- Business Continuity Planning
- Records Management
- Information Security Management
- Goal Setting
- Process Improvement
- Performance Appraisal
- Stakeholder Management
- Operational Excellence
- Meeting facilitation
- Teamwork and Collaboration
Accomplishments
- Created formulated template for MBills processing, VOSTRO & NOSTRO account position report
- Created simplified template for journal processing
- 3 Lean projects completed as Lead
UPT reduction in Daily reconciliation of Uncashed cheques
UPT reduction in Daily reconciliation of in Recon Frontier
UPT reduction in Monthly Recon Header preparation
Team Responsibilities
Barclays UAE
- Managing Treasury Back Office & NOSTRO Reconciliations teams for UAE region
- Treasury Back Office responsible for processing MT202 payments on behalf of VOSTRO entities.
- Responsible for monitoring VOSTRO & NOSTRO account positions
- Preparing forecast of account positions at EOD and validating MM Borrowings & Placements, FX deals booked to cover the account positions.
- Handling corporate deposits of highvalue customers.
- Handling reconciliations for all NOSTRO accounts.
CitiBank UK Consumer
- Leading a reconciliation team of 20 Members responsible for daily reconciliations of Citibank UK covering Retail, Investments Banking, Treasury Middle Office and Mortgages.
- Recon for NOSTRO, Suspense, LBV, Settlement ledgers are in scope for Retail banking a Cash & Unit reconciliation of Investment products such as Brokerage, MF and Structured Notes.
- Daily Escalation MIS circulation for ageing exceptions
- Reconciliation of MM, FX products for Treasury Reconciliations.
- Monthly Proof pack preparation and submission to Balance sheet team.
- Monthly Ops loss reconciliation and deck preparation for Monthly & Quarterly review with senior management
- Analysis on ops loss trend to focus on repetitive and high risk factors.
- Assisting Finance to identify differences on monthend closure balances.
Certification
- Business English course of Executive Upper Intermediate (Level 1) from British Council
Timeline
Team Manager
BARCLAYS GLOBAL SERVICE CENTRE PRIVATE LIMITED
2022.03 - Current
Assistant Manager
TATA Consultancy Services
2010.07 - Current
Bachelor of Commerce -
St. John's College
- Business English course of Executive Upper Intermediate (Level 1) from British Council
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