Sankar Majumder

Manual / Functional Test Engineer

TATA CONSULTANCY SERVICES PVT LTD

09.2019 - Current

Performed functional, GUI, integration and regression testing.
Validated complete insurance policy lifecycle (issuance → premium → endorsement → renewal → cancellation).
Tested claims registration, approval workflow and settlement process.
Conducted customer portal and web app testing across multiple modules.
Verified payment gateway processing and transaction confirmation logs.
Performed data validation using SQL queries in policy/claims database.
Prepared test scenarios, test cases and execution reports in Word/Excel.
Supported UAT, release validation, smoke checks and deployment sign-offs.
Logged bugs and tracked resolution with developers & BA teams.
Basic API validations using Postman for request/response correctness.
National Insurance Company (NIC) – Insurance Domain
Modules Covered: Policy Insurance, Claims Processing, Premium Collection, Rewards & Renewals, Customer Portal / Web Applications, Payment Gateway Testing
Automated regression testing processes using industry-standard tools to enhance testing efficiency and accuracy.
Evaluated new testing tools and technologies, recommending solutions that aligned with organizational goals and enhanced productivity.
Improved software quality by designing and executing functional test plans and cases.
Verified data integrity by conducting thorough database checks during the testing process, minimizing potential errors in end-user environments.
Assisted in the development of user manuals and training materials to ensure end-users had a thorough understanding of software functionality.