Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sankar R

Sankar R

Surveillance System
Salem,TN

Summary

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 10 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Overview

2
2
Languages
3
3
Certifications
2
2
years of post-secondary education
14
14
years of professional experience

Work History

Service Incharge

SASTHA TECHNOLOGIES,SALEM
Salem, Tamil Nada
12.2014 - Current

CCTV, IP-PBX,BIOMETRIC

( MATRIX PROFESSIONAL LEVEL CERTIFICATE )

  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Worked closely with CCTV and IPPBX to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Service Engineer

Red Support Services Pvt Ltd, Chennai
Chennai, Tamil Nada
01.2011 - 11.2014

SUPPORT SERVICE FOR CCTV AND INTERCOM SYSTEM FOR MULTI BRANDS.

  • Installed and repaired CCTV, EPABX and BIO METRIC equipment on clients' premises.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Repaired and calibrated systems and equipment post-installation.

Service Engineer

Intellicon Pvt Ltd, Chennai.
Chennai, Tamil Nada
09.2007 - 11.2010

Service Support For Intercom system

( NEC,KAREL,TRANSTEL )

  • Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
  • Tested equipment performance and demonstrated operation and servicing best practices.

Education

High School Diploma -

CSI POLYTECHNIC COLLEGE
Salem
06.2003 - 06.2005

Skills

    Efficient customer service expert

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Certification

CCTV PROFESSIONAL LEVEL CERTIFICATE, MATRIX

Timeline

CCTV PROFESSIONAL LEVEL CERTIFICATE, MATRIX

06-2021

BIOMETRIC PROFESSIONAL LEVEL CERTIFICATE,MATRIX

04-2020

EPABX PROFESSIONAL LEVEL CERTIFICATE. MATRIX

04-2020

Service Incharge

SASTHA TECHNOLOGIES,SALEM
12.2014 - Current

Service Engineer

Red Support Services Pvt Ltd, Chennai
01.2011 - 11.2014

Service Engineer

Intellicon Pvt Ltd, Chennai.
09.2007 - 11.2010

High School Diploma -

CSI POLYTECHNIC COLLEGE
06.2003 - 06.2005
Sankar RSurveillance System