Summary
Overview
Work History
Education
Skills
Hi, I’m

SANKAR V

Head Of User Experience
Chennai
SANKAR V

Summary

SUMMARY:
Experienced Design leader with a passion for solving complex business and user problems through creative product design. Skilled in balancing hands-on work and leadership responsibilities.

- Led a large product design team consisting of Product Designers, Product Managers, and Front-end Developers.
- Holds a Masters Degree in business management, a Transformational Leadership certificate from XLRI, Jamshedpur, and a Digital Transformation certification from Imperial Collage, London.
- Received training from HFI, Proof (Lean UX), and IIT B (Creative Thinking and Problem Solving).
- Specializes in Digital Business Transformation and creating impactful business solutions.
- Proactively develops new thoughts and advocates for the best solutions when existing ideas fall short.
- Track record of successfully delivering complex projects to clients worldwide.
- Implemented a customer-focused business strategy with a continuous improvement mindset.
- Utilizes Design Thinking and Lean UX techniques to analyze user touchpoints, identify business opportunities, and create Customer Journey Maps and storyboards.
- Adopts a metric-based design approach for ongoing assessment and planning of new products.
- Proficient in design methodologies, information architecture, interaction design, and information design.
- Developed an internal design system to enhance design and development agility while aligning with guiding principles.
- Constantly analyzes the market and competition to incorporate relevant technological solutions into product development.
- Possesses strong interpersonal, leadership, and design management skills, including hiring, managing, and coaching designers.
- Experienced in managing both internal and external stakeholders.
- Established design processes and fostered a user-centric approach to ensure end-users' needs are prioritized.
- Promoted a design-centric culture within organizations, encouraging collaboration and innovation.
- Combines extensive knowledge of design tools with a deep understanding of technology to create seamless user experiences.
- Committed to staying up-to-date with the latest design and technology trends, driving innovation for organizations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
years of professional experience

Work History

Ramboll India Private Limited
Chennai

Head of User Experience
09.2020 - Current

Job overview

- Established a design system aligned with organizational values and brand guidelines.

- Developed and implemented design principles as benchmarks for product design and development.

- Nurtured team members' leadership skills, resulting in team growth and a positive work culture.

- Employed metric-based design solutions for continuous product improvement and enhanced business value.

- Built and led a high-performing team of designers, product managers, and front-end developers.

- Organized Design Events, workshops, and talk shows to foster a design-centric approach and knowledge sharing.

- Proactively crafted Value Propositions for each market segment to drive positive business impact and influence decisions.

- Committed to driving successful digital transformations and fostering innovation.

- Defined design processes and prioritized a user-centric approach, putting end-users' needs at the forefront.

- Coached designers and cultivated a culture of collaboration and innovation within organizations.

IBM India Private Limited

Associate Design Director (Application Consultant)
06.2016 - 08.2020

Job overview

  • My Process:
    - Conducted comprehensive design research, including contextual inquiry and foundational research analysis.
    - Translated research findings into user personas and created empathy maps to guide design decisions.
    - Developed a high-level design strategy based on research insights and user needs.
    - Executed various design activities, such as conducting interviews, collaborating with brands, sketching, wireframing, creating interactive prototypes, and visual design.
    - Collaborated closely with developers to ensure attention to detail in design implementation.
    - Took charge of establishing strategic design direction and delivering exceptional digital experiences across all customer touchpoints.
    - Provided mentoring and management support to a team of designers.
    - Conducted User Research and Design Thinking Workshops to uncover user needs, define problem statements, and ideate innovative solutions.
    - Created prototypes to visualize and validate design concepts.
    - Developed Design Strategy, Roadmap, and Architecture for major global clients, resulting in transformative business outcomes.
    - Utilized design thinking approaches to drive growth and innovation, including successfully partnering with a leading bank in India with a customer base of over 25 billion, collaborating with a central bank in a Middle Eastern country, and strategizing market entry for a prominent African Fertilizer company.

Bank of New York Mellon, BNY Mellon
Chennai

UX Lead
04.2013 - 06.2016

Job overview

  • Develop user research and usability testing plans, conduct research and testing sessions, and document results and recommendations;
  • Curate a centralized online library of design patterns, standards and implementation examples for our application design and development teams;
  • Create Personas, Information Architecture, wireframes for BNY Mellon Projects
  • Evangelize the UX across the organization through workshops and induction training
  • Necessitating design strategy, trends and how they apply to brand and product planning
  • Hire, Manage and Mentor global UX designers
  • Sharing User research reports with top management to define organisation project priority
  • Made sure the design solutions, wireframes and prototype were convincing, thus won over the difficult stakeholders.

CSC India Pvt. Ltd (PayPal India Pvt. Ltd)
Chennai

Associate Manager
11.2007 - 04.2013

Job overview

1. Crusader for selling, instituting, and evolving a user-centered design (UCD) methodology into our product and software development life cycle for PayPal products

2. Liaison between Product Management and Engineering throughout the product development lifecycle to ensure business and user requirements are translated into appropriate design solutions

3. Produced Information Architecture wireframes and writing interaction behaviors for web and mobile applications,

4. Recommend for user research and understand usability research report

5. Led and participated brainstorming sessions, design reviews to ensure the design quality

6. Exercise best Usability and Accessibility method

7. Promoted to Associate Manager Application Design from Senior Software Engineer

8. Identified issues, analyzed information and provided solutions to problems.

9.Developed strong organizational and communication skills through coursework and volunteer activities.

NOUS INFOSYSTEMS PRIVATE LTD
Bangalore

Sr. Web / UI Designer
12.2006 - 11.2007

Job overview

  • A key player in leading the client’s corporate branding, establishing their online presence, and translating their identity to the web
  • Mentor and supervise to junior staff
  • Responsibilities included: driving design presentations, information architecture, Interactive design, visual design and defining graphic style and UI standards
  • Use cases, wireframes, and documentation for client projects

REACH Sewn Technologies and Consulting Pvt. Ltd
Bangalore

Web/UI Designer
08.2004 - 12.2006

Job overview

  • Team Lead with responsibilities of: 1.Individual contributor to lead, manage, create, and ‘sell’ all aspects of the user experience and UI design initiatives and deliverable for the redesign of the web conferencing product suite
  • 2.Significantly increased efficiency in the product design and development process across multiple products
  • 3.Played a key role in the integration planning and design of the Reach Technologies products and managed a team of 7 members

SRI4 TECHNOLOGIES PRIVATE LIMITED, Reliance Tech. Inc
Chennai

Senior Web Graphic GUI Designer
09.2002 - 08.2004

Job overview

  • With responsibilities of:
  • Facilitating project communication to clients and other stakeholders
  • Designed, developed and managed eLearning software: site branding, creation of illustrations and animations, Defined client specific style guides, and hand-coding HTML.

GOOFY GRAPHICS PRIVATE LIMITED
Mumbai

Senior Web Designer
10.1999 - 03.2002

Job overview

  • Involved in Graphics and UI design for several corporate Web sites
  • Creative direction, concept, art direction, information architecture, site planning
  • Corporate identity, collateral and exhibit design.

Education

Manonmaniam Sundaranar University
Tamilnadu

MASTERS IN BUSINESS ADMINISTRATION from Business Administration

University Overview

Imperial Business Collage
London

Digital Transformation: 5 Game Changing Technologi from Digital Transformation

University Overview

Changing Technologies for Business

XLRI
Jamshedpur

TRANFORMATIONAL LEADERSHIP

University Overview

Madurai Kamaraj University

BACHELOR OF COMMERCE

University Overview

Human Factors International

HFI from User Experience - Human Centric Design

University Overview

Proof

Lean UX Training (Jeff Gothelf, Josh Seiden) from User Experience Collaborative Way of Product Building

University Overview

Aptech Computer Education

Diploma in Information System Management from Computer Programming

University Overview

First Computers

Diploma in End User Computing from Computer Programming

University Overview

Skills

Adobe Creative Suites, Figma, DesignThinking, Workshop Facilitation,Design Leadership, Design Mentor, Coach, Product Design, Product Management

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SANKAR VHead Of User Experience