N Sankara Narayanan
Chennai
Summary
Dynamic Business Analyst with a proven track record at Equitas Small Finance Bank, adept at stakeholder management and regulatory compliance. Successfully delivered over 145 BRDs, driving impactful business solutions. Proficient in JIRA tracking and project management, leveraging analytical thinking to enhance operational efficiency and ensure project success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
Equitas Small Finance Bank
Chennai
12.2023 - Current
- Handling the Regulatory, Business, Opsrisk, and Management Committee CRs for the Assets LOS portfolio, mainly for Gold Loans, Retail Loans, Vehicle Finance, MOD (Merchant OD), and Corporate Loans.
- Impact analysis on the various impacted downstream systems, and provide solutions.
- Requirement Gathering and Analysis: Collaborated with stakeholders to gather and analyze business requirements for banking software solutions, ensuring alignment with regulatory standards and business objectives.
- Stakeholder Communication: Facilitated communication between technical teams and business stakeholders, ensuring a clear understanding of the business requirements.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Documentation: Created and maintained comprehensive documentation, including business requirement documents (BRDs), functional specification documents (FSDs), and user manuals.
- Project Management: Working and managing multiple CRs simultaneously, facilitating and tracking the progress of individual CRs, such as stakeholder sign-off, vendor discussion, FSD review, FSD sign-off, cost sign-off from the business, vendor delivery ETA, testing ETA, bugs/fixes post-deployment, go-live, post-live issues, and resolution timelines against the regulatory/MANCO [Management Action Committee], ORMC [Opsrisk Management Committee], etc. timelines.
- Supported project managers in managing project timelines, tracking progress, Jira tracking, Jira status updates, and ensuring deliverables meet quality standards, and adhere to project scope requirements.
- Developed comprehensive business requirements documents (BRDs) and functional specifications to drive decision-making and guide development teams in designing solutions.
- Understanding of FCR (FlexCube Retail). Product configurations, charge code configurations, schedule code configurations, interest configurations, and other product parameter configurations.
- Understanding of Newgen LOS, Hetra LOS, and in-house.
- Assisted in developing training materials for internal staff on new products or services.
- Designed, analyzed, and validated test cases written by testers, including happy flows and negative scenarios for the test cases.
- Apart from the above BAU activities, such as Product Branch mapping, Collateral Mapping, changes to the Product Note leading to changes in certain product parameters, Reason Codes maintenance, ad-hoc charge code maintenance, and maintenance for exception cases, etc.
Business Analyst
Intellect Design Arena
05.2022 - 11.2023
- Elicit & Translate Business requirements to User Stories\BRD\FSD\SRS. Deliver Requirement documents like BRD\FSD\SRS\Use Case\Process Flow\Change Requests\SRS\ Traceability Matrix\Mind Maps, User acceptance testing.
- Preparation of Golden Copy \ Strawman Proposal documentation.
- Create wireframes and mock-ups for the system.
- Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Processes using techniques like use case diagrams (UML) \ Context Diagrams (Data Flow Modelling) \ BPMN (process modeling) \Flow charts.
- Prioritize Requirements.
- Conduct AS-IS and TO-BE analyses and suggest Fit for Business Solutions by designing a Change Strategy.
- Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions, and Focus Group Discussions.
- Communicate client’s business requirements by constructing easy-to-understand data and process models.
- Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients.
- Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget, and acclaimed go-live of the application.
- Act center point of contact for all project activities liaising with Delivery Managers.
- Understanding of IDC (Banking Core) and IDL (Lending) verticals of the business.
- Experience in CBX - Contextual Banking Experience.
- DIGITAL BANKING [Mobile Banking / Internet Banking]
- Experience in RLO - Retail Loan Origination Modules, Product Tenure, and Interest Setup verticals- Banking Core
Sales Intern
Urban Company
05.2021 - 06.2021
- The Following were initiatives taken during the tenure Focus on Customer retention.
- Vaccination Drive, E-Pass Application, Calendar Marking, Subscription.
- Persuading and encouraging the professional to subscribe to the program.
- The following were the key takeaways from the experience.
- Developing and maintaining a detailed project plan.
- Managing project deliverables in line with the project plan.
- Recording and managing project issues and escalating where necessary.
- Resolving cross-functional issues at the project level.
- Manage project scope and change control and escalate issues where necessary.
- Monitor project progress and performance.
- Provide status reports to the Team Manager.
Education
PGDM - Marketing and Operations
Xavier Institute of Management and Entrepreneurship
Chennai, Tamil Nadu06.2022
B.com - Bank Management
Ramakrishna Mission Vivekananda College
Chennai, Tamil Nadu06.2020
12th - Commerce
Bharathi Vidyalaya Senior Secondary School
Chennai, Tamil Nadu06.2017
Skills
- JIRA tracking
- Business requirements gathering
- Stakeholder management and communication
- Regulatory compliance
- Cross-functional collaboration
- Business solutions development
- Problem solving
- Agile methodologies
- Analytical thinking
- Clear communication
- Project management
- Working knowledge of SQL
- Project planning and coordination
- Application documentation
Languages
- English
- Hindi
- Tamil
- Japanese - Ongoing
Affiliations
- I have attended the International Conference on Social Innovation and Social Responsibility conducted by Ethiraj College
- Participated in a national conference on 'Future Trends in Commerce, Management, Science, Technology, and Humanities' hosted by the Noble Group of Institutions in Bangalore
Certification
- Completed a course on 'CRM' at the SWAYAM, IIMB portal
- Internet of Things, by the University of California, San Diego, through Coursera
Timeline
Business Analyst
Equitas Small Finance Bank
12.2023 - Current
Business Analyst
Intellect Design Arena
05.2022 - 11.2023
Sales Intern
Urban Company
05.2021 - 06.2021
PGDM - Marketing and Operations
Xavier Institute of Management and Entrepreneurship
B.com - Bank Management
Ramakrishna Mission Vivekananda College
12th - Commerce
Bharathi Vidyalaya Senior Secondary School