SANKARARAO MATTAPARTHI
HYDEREBAD,TG
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work History
IT Technician
IT Department
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
- Elevated customer service standards by implementing prioritization system for IT issues based on urgency and impact.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Improved IT support efficiency, creating detailed documentation for common issues and solutions.
Frontend Developer
Neogen Softtech Solutions
1 2023 - Current
- Developed etico life sciences pvt ltd web page interfaces with modern JavaScript frameworks, HTML5, and CSS3, which improved user satisfaction
- Provided training for continuous updating of websites
- Conceptualized, created, and managed dynamic web pages for data display and entry using appropriate technologies (HTML, PHP, and Web CMS).
01.2023 - Current
- Creating user-friendly web pages using markup languages like HTML, CSS, and JavaScript
- Translating the UI/UX design into responsive HTML, CSS and JavaScript code that supports multiple devices
- Collaborate with the team to understand project requirements and to create a user interface that meets those requirements
- Adapt to different IDE and extensions to develop web pages most efficient and Fast
- Adapt to different software development methodologies and keep up with latest front-end frameworks like bootstrap, Tailwind
- Create and maintain project documentation, such as user interface design guidelines and style guides
- Follow coding, documentation, configuration and change management processes, provide effort estimates for the refinement sessions
- Collaborate with other members of the team and interact with the clients.
Education
B. Tech - Mechanical Engineering
VSM COLLEGE OF ENGINEERING
RAMACHANDRAPURAM, East Godavari District 01.2016 - 04.2021
Diploma - Automobile engneering
Andhra Polytechnic Kakinada
Kakinada, East Godavari District 01.2013 - 04.2016
Skills
HTML
CSS
JS
Bootstrap
SQL
Python
Telugu
English
Hindhi
Hardware Installation
Desktop Technical Support
Application installations
Help Desk Operations
Technical Support
Operating system management
Remote Support
Software configuration
Virtualization Technologies
Network Troubleshooting
Data Recovery
Computer Diagnostics
Operating system installation (Windows,linux,MacOs)
Timeline
01.2023 - Current
B. Tech - Mechanical Engineering
VSM COLLEGE OF ENGINEERING
01.2016 - 04.2021
Diploma - Automobile engneering
Andhra Polytechnic Kakinada
01.2013 - 04.2016
IT Technician
IT Department
Frontend Developer
Neogen Softtech Solutions
1 2023 - Current