Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sankari Kalugasalam

Dubai

Summary

PMP®-certified Project Manager with 10+ years of experience in project delivery, digital operations, and training. Skilled in Agile methodologies and experienced in leading cross-functional teams to deliver projects on time and within scope. Strong background in CMS management, SEO optimization, and digital tools, combined with expertise in stakeholder management, resource allocation, and process improvement.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Delivery Support Manager

Save My Exams Pvt Ltd, London
06.2020 - Current
  • Directed end-to-end delivery operations for a fast-scaling EdTech platform.
  • Applied Agile methodologies (daily stand-ups, sprint planning, retrospectives) to improve project transparency and delivery speed.
  • Oversaw CMS delivery operations, uploading and managing content using in-house CMS and WordPress.
  • Managed SEO projects using tools like Ahrefs to improve visibility and rankings.
  • Utilized project management tools including Monday.com, Trello and Slack channels for project tracking and collaboration.
  • Collaborated with cross-functional teams to align delivery outcomes with business goals.
  • Produced process documentation, reports, and dashboards to enhance project visibility.

Delivery Support Team Lead

Save My Exams Pvt Ltd, London
07.2017 - 06.2020
  • Supervised delivery team operations, ensuring efficient content workflows and timely execution.
  • Coordinated with product, editorial, and technical teams to ensure smooth delivery.
  • Managed content operations within CMS platforms and contributed to SEO optimization tasks.
  • Introduced delivery process improvements that reduced turnaround times and improved content accuracy.

Training Coordinator

Tanfidh Ltd
01.2014 - 05.2015
  • Planned and coordinated training programs for clients, handling logistics, scheduling, and trainer allocation.

Virtual Administrative Assistant

Odesk
03.2011 - 12.2012
  • Provided virtual support across multiple industries including IT, e-learning, real estate, and retail.
  • Managed customer support and sales tasks for Inside Infotech (Oman).
  • Worked as a Senior Virtual Assistant for an online boutique (USA).
  • Contributed as Virtual Assistant for Online Educational Portal (OnDemandInstruction LLC, USA).
  • Supported content creation and SEO tasks for clients including Livmontogmery (USA) and Universal Systems (India).
  • Acted as Website Content Manager for GoParti (USA) and other short-term projects.

Education

Bachelor of Science - Computer Science

Bharathiar University
Coimbatore
06-2010

Skills

  • Technical support understanding
  • Work Planning and Prioritization
  • Resource Management
  • Stakeholder Management
  • Problem-solving
  • Cross-functional collaboration
  • HTML, CSS, Javascript (Intermediate)
  • Generative AI
  • Continuous improvement & Quick Learner

Certification

  • PMP - PMI's Project Management Professional Certificate, July 2025

Timeline

Delivery Support Manager

Save My Exams Pvt Ltd, London
06.2020 - Current

Delivery Support Team Lead

Save My Exams Pvt Ltd, London
07.2017 - 06.2020

Training Coordinator

Tanfidh Ltd
01.2014 - 05.2015

Virtual Administrative Assistant

Odesk
03.2011 - 12.2012

Bachelor of Science - Computer Science

Bharathiar University

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Sankari Kalugasalam