Experienced IT professional with 1.6 year in IT service management and Analyst department,Experience in working with skills such as functional and technical analysis implementation,Good exposure in front end development technologies,Familier with RESTful API,Having knowledge on API testing tools e.g.Postman Tool. Proficiency in CRM tools and software. Good knowledge on Html,Css,Bootstrap,Javascript,React,Mysql. Proficient in analyzing customer data to inform product development decisions and drive sales growth. Demonstrated ability to troubleshoot and resolve technical issues promptly, ensuring minimal downtime and disruption. Proven ability to adapt to new environments, tools, and methodologies quickly and efficiently. Assisted in planning, scheduling, and tracking project deliverables, ensuring timely completion and quality standards.