Seasoned Banking & Financial Services professional with 19+ years of leadership experience across Business Banking, Business loans, Vehicle loans, Working Capital, Loan against property, BBG, Commercial loans, Retail Banking, Wealth Management, Mutual Funds, Assets and Insurance.
Proven success in growing Assets Under Management (AUM), driving profitability, leading large teams, and building HNI/NRI relationships.
Strong hold in Alternative Investment Funds (AIF), Portfolio Management Services (PMS) & Real Estate Funds.
Adept at launching new financial products, executing digital transformation, and managing risk while ensuring compliance.
Known for delivering sustained revenue growth and leading high-performing teams.
Overview
20
20
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Branch Manager
IDFC First Bank
07.2022 - Current
Delivered consistent double-digit YoY growth in fee-based income from Mutual Funds, Assets and Insurance.
Strong hold in Assets products like Business Banking, Business loans, Vehicle loans, Working Capital, Loan against property, BBG, Commercial loans.
Servicing NRI Clients, HNI Clients, also ensuring they inves with us in Alternative Investment Funds (AIF), Portfolio Management Services (PMS) & Real Estate Funds.
Directed branch operations, enhancing customer service delivery and ensuring compliance with banking regulations and policies.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Implemented digital adoption strategies, enhancing client experience and operational efficiency.
Branch Manager
Kotak Mahindra Bank
03.2019 - 07.2022
Scaled branch asset base and deposit book through focused acquisition and portfolio deepening.
Mentored and developed a high-performing team, fostering a collaborative environment that improved employee engagement and retention.
Implemented strategic initiatives that optimized branch performance, leading to increased customer acquisition and satisfaction.
Analyzed financial reports and market trends to inform decision-making and drive operational improvements within the branch.
Managed risk assessments and compliance audits, ensuring operational integrity and minimizing potential financial losses.
Supervised loan personnel and motivated to maintain customer service and performance standards.
Area Manager - PMS & AIF
Reliance Mutual Fund
02.2018 - 03.2019
Mobilised ₹50+ Cr. in Alternate Investment & PMS & Real Estate Fund portfolios via HNI/NRI clients and distribution partners.
Managing Channel Partners, Banking Partners, HNI Distributors, NRI Clients, HNI Clients & Alternate Channel for Generating Business of Alternative Investment Funds (AIF) & Portfolio Management Services (PMS).
Closing HNI calls of AIF and PMS for Channel Partners, Banking Partners, including RMs, and the Wealth Management Team.
Appointment of New Channel Partners & development of Business through the Existing Channel partners for Mumbai Area.
Development of New Initiatives and Contests for Banking Partners so as more business can be generated through their Investment Advisors.
Led cross-functional teams to streamline processes, driving significant reductions in turnaround time for client requests.
Analyzed market trends and investment opportunities, providing insights that informed strategic decisions and improved portfolio returns.
Business Associates& Advisors for achieving Contest, Rewards & Recognitions’ Programme by the company time to time
Conducting self and team evaluations on all parameters set by the company on a weekly and quarterly basis.xample – AA, NLA & FP.
Awarded various certificates and trophies in the business parameter in FY 2012–13.
Qualified for the Annual Convention in Pattaya 2014, as well as the Annual Sales Conclave in Hyderabad (2013-2014), for being among the top managers in the country.
Awarded with certificates from the CAO and CEO in various months for being in the top 20 managers in the country.
I received appreciation from ZH, RH, and CH for valuable direct business of premium 80 lacs in the month of October 2011.
Got Appreciation from Management for Several Successful Activities done in JFM for Identifying & Generating Business Volume in all parameters.
Branch Sales Manager
HDFC Life
04.2010 - 03.2011
Led a team of Sales Development Managers achieving 120%+ sales target achievement.
Rated #1 Branch Sales Manager regionally for multiple consecutive months.
Led a high-performing sales team by developing strategic sales initiatives, resulting in increased market share and customer acquisition.
Analyzed market trends and customer feedback to refine product offerings, enhancing client satisfaction and retention rates.
Implemented comprehensive training programs for new sales staff, improving onboarding efficiency and team performance.
Cluster Head
Reliance Money
01.2006 - 10.2009
Directed broking & insurance business across 3 branches and 70+ franchises.
Delivered record-breaking growth in Market-Linked Debentures, Forex, Structured Products & Real Estate Products.
Recognised as Best Cluster Head by CEO for exceptional performance.
Streamlined processes by adopting advanced financial technologies, contributing to reduced operational costs and improved reporting accuracy.
Mentored junior team members on financial best practices, fostering a collaborative environment and enhancing team performance.
Education
M.Com - Management
University of Mumbai
Mumbai, India
06-2011
MBA - Marketing & Finance
Lala Lajpatrai Institute of Management
Mumbai
06-2006
BMS - Management Studies
Vartak College
Mumbai
06-2004
Skills
Specialist in Assets products like Business Banking, Business loans, Vehicle loans, Working Capital, Loan against property, BBG, Commercial loans
Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)