Sanket Dumbre
Retail Store Manager
Summary
Motivated and Trustworthy Retail Store Manager with over 6 years of experience in customer service, staff supervision, smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.
Overview
2
2
Certifications
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Retail Store Manager
Red Rat Clothing
Auckland, New Zealand
02.2018 - 01.2020
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
3IC
Red Rat Clothing
Auckland
06.2017 - 02.2018
- Supported the SM and 2IC of the store.
- Was responsible for store's as well as individuals weekly, monthly KPI's.
- Monitoring & reporting stock levels, cash variances and security breaches.
- Supported the revision of the training of team members.
Territory Manager
Red Rat Clothing
Christchurch
02.2017 - 06.2017
- Responsible for new acquisitions and retaining existing customers.
- Effectively trained the new staff along with submitting weekly budget and achieved KPI's.
- Generated continuous customer referrals by delivering exceptional sales support.
- Managed over 550+ accounts within Christchurch territory.
Branch Manager
Home Direct Ltd.
New Plymouth
11.2015 - 05.2016
- Oversaw branch team consisting of 2 Territory Managers.
- Met deadlines by proactively managing individual and team tasks.
- Brought in more customers in HDL database by identifying preferences and delivering desired services.
- Wrote reports detailing branch activities.
Territory Manager
Home Direct Ltd.
Auckland
10.2013 - 11.2015
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Achieved substantial overall growth in territory from 2013 to 2015 by acquiring new accounts.
- Managed over 700+ accounts within the assigned territory.
Senior Sales Executive
Salmat
Auckland
10.2012 - 09.2013
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Sold Electricity solution plans to new and established customers.
- Prospected leads, scheduled meetings and converted targets into customers.
Food and Beverage Attendant
Rydges Hotels and Resorts
Auckland
09.2011 - 05.2012
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
Education
Graduate Diploma in Business - International Business
Auckland University of Technology
Auckland, New Zealand 06.2011 - 07.2012
Bachelor of Science - Hotel Management
University of Mumbai
Mumbai, India 07.2006 - 07.2009
Skills
Dependable and reliable
Strong multi-tasking
Coaching and mentoring
Customer Service
Interpersonal Communication Skills
Time Management
Product and Brand Knowledge
Effective leader
Accomplishments
- Promoted to Retail Store Manager in 8 months.
- Collaborated with a team of 15 in the development of newly revamped Manukau Store.
- Was recognized as the Top Sales performer of the week for making the most 35 net sales in a week in 2012.
- Awarded for acquiring 21 new net sales in a single day in 2012.
Certification
Food Production, Taj President - 3 weeks
Timeline
Retail Store Manager
Red Rat Clothing
02.2018 - 01.2020
3IC
Red Rat Clothing
06.2017 - 02.2018
Territory Manager
Red Rat Clothing
02.2017 - 06.2017
Branch Manager
Home Direct Ltd.
11.2015 - 05.2016
Territory Manager
Home Direct Ltd.
10.2013 - 11.2015
Senior Sales Executive
Salmat
10.2012 - 09.2013
Food and Beverage Attendant
Rydges Hotels and Resorts
09.2011 - 05.2012
Graduate Diploma in Business - International Business
Auckland University of Technology
06.2011 - 07.2012
Industrial Training - 6 months
04-2008
Food Production, Taj President - 3 weeks
01-2007
Bachelor of Science - Hotel Management
University of Mumbai
07.2006 - 07.2009