Dynamic Process Manager with 12 years of expertise in Brokerage, Clearing, Settlements, Derivatives, and Financial Operations. Proven leadership in overseeing a team of 15 professionals dedicated to supporting global derivative settlements. Specialized in Operations Management for investment banking & Private Banking. Expertise in key industry financial systems and Certified in Low Code Automations from the University of Toronto, with experience in Altrix & Xceptor technologies. Known for optimizing processes, productivity improvement through standardization, automation and developing Excel-based tools.
Overview
13
13
years of professional experience
Work History
Process Manager
eClerx Services
Navi Mumbai, Careers.eclerx.com
04.2023 - Current
Settlements and Derivatives:
Handling of the entire life cycle of Structured Products - Market Linked Instruments via TPS2
Checking and authorizing Accounting Entries for settlements, upfront fees, pre-terminations
Daily Proofing - Making sure GL and SL balances match
Sending SWIFT messages
Liaising closely with Desk Support and both internal and External counterparties
Reconciliation of Advices and trades in Daily Blotters
Month End reversals and posting
HKMA Quarterly and Half yearly reporting
Resolving Exceptions found in trade blotter reconciliation.
Investment Ops - Transaction Processing
Daily updating of Management Information System (MIS), to see the trends in volume of work and support the decision making process
Training the Team in Incoming functions making sure migration to Mumbai is 100% successful
Monitor equities Trade Lifecycle event management (Unwind/Autocall/Expiry/Redemption on maturity)
Transferring of returns from MLI into customers account
Incoming Functions: Monitoring inward remittance from external banks
Sighting funds in Nostro accounts and transferring of funds from Nostro accounts into customers' accounts
Outgoing Functions: Remitting out funds to customers' account.(Time Deposit)
Improved efficiency and effectiveness of performance and management of processes across departments.
Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
Associate Process Manager
eClerx Services
Navi Mumbai, Careers.eclerx.com
05.2019 - 03.2023
Functional Duties:
Handling the Agreement Management Team which is part of Global Fees and Commission Operation
Responsible for Initiation and Maintenance of Give-up Agreements that facilitates efficient settlement of brokerage electronically for the listed derivatives business
Performing periodic Review of Give-up Agreement to get the agreements executed in a minimal time period and to ensure that maximum brokerages settle electronically via FIA Techs Docs platform
Managerial Duties:
Discussing action items with clients on Daily Client Calls
Leading a team of 7 FTE
Assisting team members on queries related to the process
Ensuring the team has completed all the daily activities from the checklist
Preparing all Non SLA reports for the management
Providing Instructions to the team
Restructuring of the existing processes for efficient & timely delivery.
Senior Financial Analyst
Wipro BPS, Airoli
Navi Mumbai
01.2017 - 04.2019
Discussing action items with clients on Daily Project Call
Ensuring the team has completed all the daily activities from the checklist
Assisting team members on queries related to the process
Allocating month-end activities to team members and ensuring timely completion
Reporting the status of Month end activates to client on Month end Calls
Preparing the MIS reports of Invoices processed and accrued in the month
Restructuring of the existing processes for efficient & timely delivery.
Senior Financial Analyst
eClerx Services
Navi Mumbai, Careers.eclerx.com
09.2012 - 12.2016
Clearing and Settlement:
Well versed in settlement/clearing for derivative products on global markets
Responsible for clearing future trades for Asian markets using Clearvision Application
Liaised with operations team and counterparty to resolve Client trade bookings and allocation, commissions and fees issues in a timely manner
Performed functions including reconciling client trades and account positions
Liaised with Client Executives and Operations Management for review of Clients' Futures open positions and close existing positions
Investigating breaks between backend, broker and exchange positions
Assisted in resolving any client queries and service enhancements
Performing corporate actions as per exchange circulars
Performing Futures contracts expiries for Asian markets
Accounts Payable:
Reconciliation of charges on Intellimatch application
Processing payments related to exchange houses (i.e. Euroclear & Clearstream)
Interacting with agent banks for invoice copy, interest and bank statement for reconciliation purposes
Making SWIFT payments of MT103 Charges to agent banks via MT202 message
Enhanced process operations of TAF Regulatory Fees payments to FINRA
Brokerage:
Reconciliation of Manual Brokerage Payments to counterparties of contract
Making payments to Blomberg for their services
Making payments of brokerage electronically for live brokers via eGAINS and GPS
Preparing MIS of payments made manually and electronically on a monthly basis
Performing Reconciliation on daily brokerage discrepancies in Erecs.
Junior Officer
ICICI Bank
Lower Parel
03.2010 - 10.2010
Solely handling Loan Disbursement function through FT & RTGS across PAN India
Management of the E-Funding function and transaction processing
Performing refund activity for excess amount paid by customer for Consumer Loan & Housing Loan
Preparation of various MIS reports related to business done
Attend weekly meetings with department heads to evaluate key indicators, including market conditions, and emerging opportunities based on competitive analysis
Education
MBA - Finance
Bharti Vidyapeeth's Institute of Management Studies & Research (Mumbai University)
Successfully led investment middle office function, with close to 30 people located in 3 locations and 2 countries, that support Structured Products Trades in trade capturing, trade documentation, life cycle event management and reporting.
Successfully assisted SVP of the Risk and Control department in stabilizing the Market Linked Instrument process when the team was experiencing high volume and high staff turnover.
Implemented process control like FMEA to enhance quality, reliability, safety and customer satisfaction. Ensuring 100% adherence to contractual SLAs.
Successfully led the migration of Manual Reconciliation process to Xceptor platform by creating a Trade Recon Model for a complex set of data sources (using Xceptor).
Handled three Process Migration/Transition (Two From Singapore to Mumbai for Market Link Instruments & Clearing and One from Chennai to Mumbai for Jewel Loan process)
Received multiple client appreciations for reducing Nostro Breaks by creating auto matching rules & completing the backlog in record time.
Spearheaded process improvement initiatives with help of Excel-based tools & low code automations to realize operational efficiencies.
Hands-on experience with industry-leading financial systems including Clearvision, GMI, Ransys, Intellimatch, eGus, eGains, Flexcube, Systematics, Bloomberg, TPS, SWIFT, TLM, etc.
Consistently met targets in tight deadlines as per client requirements.
Additional Information
Won Silver Altitude award by top Investment Bank in the world.
Won numerous SPOT rewards for outstanding work performance at eClerx.
Awarded with APM of the quarter on multiple occasions at eClerx.
Awarded Business Value Award for exceptional performance at eClerx.
Certifications
Certification in Low code Automation from University of Toronto.
Certification in Advanced MS Excel by SCIFFER Technologies.
C++ & MS–Office Certification from APTECH Computer Education.
Certification in German Language form University of Mumbai.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Process Manager
eClerx Services
04.2023 - Current
Associate Process Manager
eClerx Services
05.2019 - 03.2023
Senior Financial Analyst
Wipro BPS, Airoli
01.2017 - 04.2019
Senior Financial Analyst
eClerx Services
09.2012 - 12.2016
Junior Officer
ICICI Bank
03.2010 - 10.2010
MBA - Finance
Bharti Vidyapeeth's Institute of Management Studies & Research (Mumbai University)