Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Lead Generation Manager
Anup Kelkars Python Academy
Nagpur
10.2019 - Current
Manage a team of three to create and execute lead generation strategies for business development including cold calling, email marketing, social media campaigns, etc.
Responsible for generating high quality leads each day to meet requirement also managed as well as recorded all leads from outbound telephone marketing.
Developed an automated system for tracking incoming leads, which increase the revenue as well as Productivity of firm by 40%.
Receive incoming and making outgoing calls as well as ability to make 50-60 outbound calls per day also conduct regular meeting with team member to ensure the incoming leads are followed up.
Utilized sales techniques to identify opportunities and maximize revenue and ascertained customer requirements and worked to provide suitable solutions.
Customer Service Associate
Amazon Development Centre
Pune
10.2018 - 02.2019
Responded to customer calls and emails to answer questions about products and services.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Developed and actualized customer service initiatives to decrease wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Education
BE - Computer Science
Jhulelal Institute Of Technology
Nagpur
08.2012 - 2017.06
Higher Secondary Certificate Examination - PCMB
Dharampeth M.P Deo Memorial Science College
Nagpur
03.2009 - 2010.02
Skills
Sales
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Certifications
Certification in Python Data Analytics Professional from Python Academy in Dec 2017.
Certification in SQL: Data Reporting and Analysis From LinkedIn Learning Feb 21, 2023.
Certification in SQL Essential Training From LinkedIn Learning Jan 04, 2023.
Certification in SQL for Data Analysis From LinkedIn Learning Jan 11, 2023.
Accomplishments
Certification in Robotic Race in SHIKAR (College Event) from Jhulelal Institute of Technology in Feb 2015.
Certification in Power Point Presentation (PPT) in SHIKAR (College Event) from Jhulelal Institute of Technology in Feb 2015.
Attended Workshop on Aptitude Development organized by Jhulelal Institute of Technology in2011.
Timeline
Lead Generation Manager
Anup Kelkars Python Academy
10.2019 - Current
Customer Service Associate
Amazon Development Centre
10.2018 - 02.2019
BE - Computer Science
Jhulelal Institute Of Technology
08.2012 - 2017.06
Higher Secondary Certificate Examination - PCMB
Dharampeth M.P Deo Memorial Science College
03.2009 - 2010.02
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