Sanket Nerkar

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market share in all revenue streams.
• Negotiate room rates/packages with corporate clients.
• Develop and implement creative local marketing channels, including social media channels.
• Prepare company contracts for the hotel in accordance with current business and pricing conditions.
• Work within current business strategies and recognizing potential opportunities.
• Attend Sales events, as required  Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads.
• Answer customer queries in a prompt and professional manner.
• Manage staff performance in compliance with company policies and procedures.
• Manage, train and develop the Sales team.

• Maintain confidentiality of guest and associates information and pertinent hotel data.
• Work well under pressure of organizing and attaining production schedules and timelines.
• Anticipate guest’s needs and respond promptly to guest’s requests.
• Maintain positive guest relations at all times.
• Resolve guest complaints ensuring guest satisfaction.
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Foster and promote a cooperative working climate, maximizing productivity and associate morale.
• Assist in achieving or exceeding budgeted goals in sales, profit and occupancy for the total hotel operation.
• Report on trends in the industry and local markets.
• Maintain positive working relationships with the staffs, as well as all lead sources.
• Contact and entertain clients – not only during their site visits, but also while groups are in-house.

• Given the responsibility of working in Momo Café(24 hours all day dining restaurant)
• Responsible for Morning GSS and ranked number 2 in Asia Pacific and number 1 in India for overall guest satisfaction.
• Responsible for supervising/managing/overseeing restaurant services.
• Was responsible for handling breakage and daily requisition
• Reviewing the profit and loss statement of the restaurant and draw up action plans.
• Implementing systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Was responsible for controlling wastage and to achieve profitability of the restaurant
• Responsible for conducting food festival and promotional activities to achieve revenue goals
• Maintaining constant guest contacts build relationships, feedback and monitor the GV.
• Ensuring the smooth day-to-day functioning of the outlet.
• Taking trainings to increase product knowledge for all associates.
• Responsible for tracking incentive for associate.

• Responsible for achieving revenue targets and highest guest satisfaction.
• Was responsible for smooth event operation during busy hours.
• Responsible to maintain linen and maintaining par as per requirement.
• Opened Alfresco (Specialty Restaurant) on April 2013 as a GSA.
• Selling (suggestive & up selling) of food & beverages..
• Preparation & Reporting of Daily sales report to outlet manager.
• Maintaining the par stock for each article of sales.
• Handling (opening & closing) of cash.
• Focusing on maximizing the profitability of Food and Beverage Operations.
• Handled take away outlet MoMo 2 Go.
• Responsible for packing and delivering of food to the companies.
• Purchasing Merchandising for the outlet.