Dynamic Senior Manager with extensive experience at Axis Bank Ltd, excelling in financial reconciliation and team management. Proven track record in optimizing vendor billing processes and enhancing operational efficiency. Recognized for fostering a positive team spirit while driving organizational improvements. Adept at resource allocation and transaction processing, ensuring seamless operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Manager
Axis Bank Ltd
05.2024 - Current
Reconciliation of Active Recyclers.
Working as Team Manager of 5 Team member.
Billing of ATM/Recycler IAD, Rent and Bank Lease offsite machine.
Billing of Tax and Audit related vendor billing.
Fastag billing of bank dealer and vendor related to incentive.
Transaction level biling for bank vendor.
Monitoring of Hanging Entries on Daily Basis.
Preparing Management Information System (MIS) and Management & Occupancy Review (MOR) Reports.
Entering of TTUM Batches in Finacle.
Liaising & Follow up with Branches/ACMCs/IAD for BNA EOD Reports.
Accounting & Handling of Short cash booked in short Account.
Processing pro active credit to customer for failed transaction on the basis of EJ to avoid penaly from other bank as RBI guiedlines.
Monitoring PAN india branches for short cash booked under recycler short account.
Follow up with the IAD for CBR on daily basis.
Manager
Axis Bank Ltd
05.2021 - 04.2024
Reconciliation of Active Recyclers.
Working as Team Manager of 5 Team member.
Billing of ATM/Recycler IAD, Rent and Bank Lease offsite machine.
Billing of Tax and Audit related vendor billing.
Fastag billing of bank dealer and vendor related to incentive.
Transaction level biling for bank vendor.
Monitoring of Hanging Entries on Daily Basis.
Preparing Management Information System (MIS) and Management & Occupancy Review (MOR) Reports.
Entering of TTUM Batches in Finacle.
Liaising & Follow up with Branches/ACMCs/IAD for BNA EOD Reports.
Accounting & Handling of Short cash booked in short Account.
Processing pro active credit to customer for failed transaction on the basis of EJ to avoid penaly from other bank as RBI guiedlines.
Monitoring PAN india branches for short cash booked under recycler short account.
Follow up with the IAD for CBR on daily basis.
Deputy Manager
Axis Bank Ltd
01.2019 - 04.2021
Reconciliation of Active Recyclers.
Monitoring of Hanging Entries on Daily Basis.
Preparing Management Information System (MIS) and Management & Occupancy Review (MOR) Reports.
Entering of TTUM Batches in Finacle.
Liaising & Follow up with Branches/ACMCs/IAD for BNA EOD Reports.
Accounting & Handling of Short cash booked in short Account.
Processing pro active credit to customer for failed transaction on the basis of EJ to avoid penaly from other bank as RBI guiedlines.
Monitoring PAN india branches for short cash booked under recycler short account.
Follow up with the IAD for CBR on daily basis.
Assistant Manager
India Transact Services Ltd
10.2018 - 12.2018
Checking all document sent by Merchant and Issuing Bank.
Taking action on case as per reason code of Visa, MasterCard, Ruapy, Maestro.
Making Second presentment for Successful transactions.
Checking Pre-Arbitration, Second chargeback, Pre-compliance & Retrieval Request for PG and POS transactions of (RBL, IndusInd, Syndicate, Fedrel bank) Credit and Debit Card.
Monitoring Suspect transaction on merchant portal and tracking fraud merchants payment process for (RBL, IndusInd, Syndicate, Fedrel bank).
Responsible for the time sensitive processing of work cases based on both banking and the various credit card association's regulatory guidelines and client requirements.
Research and evaluate the work case and process the dispute, fraud, chargebacks and/or complaints.
Makes decisions within established guidelines regarding the different work cases and various transactions. Has access to confidential information.
Performs duties under moderate supervision with standard procedures referring the most complex issues to higher levels. Must use judgment and make good decisions independently on both defined and undefined areas.
Drive the team member to achieve organizational goals by providing individual feedback to improve productivity.
Analysis of trending volume v/s staffing to manage higher volume in festive seasons and sudden rise in volume at any stage during year.
Assistant Manager
Atos worldline india pvt ltd
02.2017 - 09.2018
Checking all document sent by Merchant and Issuing Bank.
Taking action on case as per reason code of Visa, MasterCard, Ruapy, Maestro.
Making Second presentment for Successful transactions.
Checking Pre-Arbitration, Second chargeback, Pre-compliance & Retrieval Request for PG and POS transactions of DCB, IndusInd, and Yes Banks Credit and Debit Card.
Responsible for the time sensitive processing of work cases based on both banking and the various credit card association's regulatory guidelines and client requirements.
Research and evaluate the work case and process the dispute, fraud, chargebacks and/or complaints.
Makes decisions within established guidelines regarding the different work cases and various transactions. Has access to confidential information.
Performs duties under moderate supervision with standard procedures referring the most complex issues to higher levels. Must use judgment and make good decisions independently on both defined and undefined areas.
Drive the team member to achieve organizational goals by providing individual feedback to improve productivity.
Analysis of trending volume v/s staffing to manage higher volume in festive seasons and sudden rise in volume at any stage during year.
Handling critical activity for smooth functioning to avoid financial impact to bank.
Processing Specialist
Fist Data India Pvt Ltd
10.2015 - 02.2017
Checking all document sent by Merchant and Issuing Bank.
Taking action on case as per reason code of Visa and MasterCard.
Making Second presentment for Successful transactions.
Checking Pre-Arbitration, Pre-compliance & Retrieval Request for PG and POS transactions of Allied Irish Bank Credit Card.
Mails Checking sent by Merchant.
Providing successful document to Issuing bank through Citrix application.
Checking Issuing & acquiring Representment.
Updating of Issuing & acquiring Chargeback’s.
Taking daily & monthly backup of all important files.
Successful migration of pilot project of UK chargeback.
Best performance award for UK AIBMS team for Q1-2016.
Fraud Management Support
State Bank of India
07.2014 - 10.2015
Company Overview: GITC, Belapur (ElectraCard) on behalf of Beltronic Consultancy
Downloading MDS & Visa settelement Files through File Express Client & Visa Edit package.
Updation of acquiring Chargebacks of PG transactions & solving the same.
Making Second presentment for Successful transactions.
Checking Pre-Arbitration, Pre-compliance & Retrieval Request for PG transactions.
Acquiring Mails Checking.
GITC, Belapur (ElectraCard) on behalf of Beltronic Consultancy
Accountant and Admin. Officer
Children’s Future, India Pvt. Ltd.
12.2010 - 06.2014
Company Overview: NGO – working in Social Welfare – Educational Sponsorship & Community Development
Recording of day to day cash, bank & journal transactions with cost centers in Tally 9.0.
Preparing of monthly financial statement of unit.
Maintaining of Expenditure ratio between programme & Administration.
Budgeting & planning for next year according to last year experience & next year requirements.
Maintain track record of utilization of funds, Reallocation of Funds. (Quarterly, Half yearly).
Knowledge of purchase of assets & maintain records.
Attending workshop, trainings & seminar arranged by Head Office as a representative of Unit.
Correspondence with Head office & job related govt. officers.
Make arrangement of foreign guests.
Maintain and look after all administrative books and procedure as per the guideline of Head Office.
Arrangements of meetings & look after all type of requirement of office.
Maintaining of leave record of employee.
Generating Child wise report from company software & keep data update.
Recording of intakes & progress report in software.
Correspondence related to assign job.
Preparation of various format for Programme & Administration.
NGO – working in Social Welfare – Educational Sponsorship & Community Development
Accounts Assistant
ARRAV Offshore services
06.2010 - 11.2010
Day to Day cash, bank & journal transactions entries of all firms in respective books by using Tally 9.0.
Maintaining of inventory register.
Maintaining daily stock record of Petrol, Diesel & Oil.
Education
B. Com. - Accounting And Finance
Mumbai University
Mumbai University
01.2009
Some College (No Degree) - Accounting And Finance
Kolhapur Board
Mumbai
06-2006
SSC - Accounting
Kolhapur Board
Mumbai
01.2004
Skills
Financial reconciliation
Team management
Transaction processing
Vendor billing
Positive attitude
Good team spirit
Process improvement
Organizational improvement
Operations management
Resource allocation
MS office
Languages
English
Hindi
Marathi
Accomplishments
Handling critical activity for smooth functioning to avoid financial impact to bank.
Successful migration of pilot project of UK chargeback.
Best performance award for UK AIBMS team for Q1-2016.
Personal Information
Date of Birth: 02/16/88
Nationality: Indian
Marital Status: Married
Additional Qualification
C.C.C. (Course on Computer Concept)
Advance Tally Plus (Tally 9.0)
Certification
Attended Efficient Chargeback Processing Workshop at Bandra Kurla Complex organized by MasterCard academy.