Summary
Overview
Work History
Education
Skills
Strengths
Accomplishments
Languages
Timeline
CustomerServiceRepresentative
Sanket Rawat

Sanket Rawat

Gurugram

Summary

Dynamic IT Analyst with a proven track record at Tata Consultancy Services, excelling in VBA automation and data visualization. Skilled in Power BI and SQL, I enhanced operational efficiency and data accuracy, driving user satisfaction through innovative solutions. A collaborative team player, I thrive on transforming complex data into actionable insights.

Overview

4
4
years of professional experience

Work History

IT Analyst

Tata Consultancy Services (TCS)
Gurugram
04.2024 - Current

Key Responsibilities:

  • Developed automation tools using Excel VBA to streamline internal business operations and reduce manual workload.
  • Collaborated with cross-functional teams (Finance, HR, IT) to understand requirements and deliver custom solutions.
  • Ensured secure, user-friendly tool development with built-in validations, access controls, and documentation.
  • Maintained and enhanced existing tools based on user feedback and evolving business needs.

Key Projects:

Employee Information Tool

  • Designed and built a dynamic Excel-based VBA tool to manage employee data and reporting processes.
  • Created a user-friendly dashboard with interactive buttons for retrieving employee details using unique IDs.
  • Automated import file creation for systems like Maconomy, reducing manual errors and effort.
  • Implemented user access rights management through automated access file generation.
  • Impact: Boosted efficiency and accuracy in employee data handling.

Compensation Sheet Automation (Rydoo Integration)

  • Developed a VBA-powered Excel tool to automate compensation and expense file generation for Denmark employees.
  • Integrated dropdowns, guided data entry, PDF output, and password-protected access.
  • Linked the tool with Rydoo’s platform for seamless data exchange.
  • Impact: Cut manual effort by ~80%, improved claim accuracy, and streamlined the expense process.

Business Application Analyst

Ramboll
Gurugram
09.2023 - 04.2024

Key Responsibilities:

  • Provided daily support for financial and operational systems, primarily Maconomy, via ServiceNow ticketing.
  • Owned critical processes like month-end revenue recognition and biannual user access audits for financial systems.
  • Conducted UAT and regression testing for multiple enterprise applications, ensuring stable deployments and upgrades.
  • Designed automation tools and dashboards to improve process efficiency and support decision-making.

Key Projects & Contributions:

Power BI Dashboard – ServiceNow Ticket Analytics

  • Designed and developed an interactive dashboard to track and analyze ServiceNow ticket data for the support team.
  • Enabled leadership to identify workload bottlenecks and optimize resource allocation through visual insights.
  • Impact: Improved visibility into team performance and reduced issue resolution time.

User Access Rights Audit Dashboard (Maconomy)

  • Built a Power BI dashboard to monitor user access across the Maconomy system, supporting semi-annual access reviews.
  • Utilized SQL for data extraction, Power Query for transformation, and DAX to build dynamic KPIs and role-based metrics.
  • Impact: Strengthened security oversight and audit readiness with real-time access reporting.

VBA Tools for Process Automation

  • Developed Excel-based automation tools using VBA to simplify recurring data tasks and reporting routines.
  • Improved operational efficiency and reduced manual effort across multiple support and finance processes.

Benefits Processor

Aon
Gurugram
09.2021 - 09.2023

Key Responsibilities

  • Managed employee benefits files and maintained group benefits databases, ensuring accurate payroll and eligibility records.
  • Updated and maintained SOPs, plan design documents, claims rules, reports, and issue logs.
  • Delivered 100% SLA compliance across all client deliverables; supported APAC-level event organization.
  • Generated and analyzed internal/external reports; validated system setups per client specifications.
  • Identified process inefficiencies and led improvements to optimize workflows.
  • Served as a process trainer, mentoring new hires and delivering domain-specific and tool-based training.

Key Projects & Automation Initiatives:

  • Claims Report Automation: Developed macros to streamline claim data by TAT and category.
  • HRIS File Automation: Automated employee data processing by comparing current vs. previous datasets.
  • Processing Calendar Macro: Created automated calendar ensuring timely file delivery (TAT-compliant).

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Hansraj College
Delhi University
07-2020

Skills

  • Power BI
  • Data analysis
  • VBA
  • SQL
  • Advance MS Excel
  • Process automation
  • Data visualization
  • Excel macros

Strengths

  • Quick Lerner
  • Good Communicator
  • Problem Solver
  • Eye to detail

Accomplishments

  • Recognized with Impromptu Award, ABS Highlight Award,within the span of 1 year.
  • Conducted Advance Excel trainings on APAC Level
  • Automation process champion

Languages

Hindi
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Timeline

IT Analyst

Tata Consultancy Services (TCS)
04.2024 - Current

Business Application Analyst

Ramboll
09.2023 - 04.2024

Benefits Processor

Aon
09.2021 - 09.2023

Bachelor of Science - Electrical, Electronics And Communications Engineering

Hansraj College
Sanket Rawat