SANKET SALVI
Technical Architect & Security Lead
Thane
Summary
Experience of working with all Category A company with same zeal and dedication. Self-motivated & self-starter towards every task & project assigned to me, to ensure it is executed in organized manner with attention to detail and flexibility to overcome impediments in order to achieve the expected outcome. Every activity should have plan of contingency to ensure switch to plan B is ready, if required to achieve success or complete project without impacting the deadline or stakeholders.
Overview
14
14
years of professional experience
Work History
Technical Architect & Security Lead
Tata Consultancy Services
MUMBAI, MH
05.2016 - Current
- Security lead for L1 & L2)
- Lead Messaging engineer team to perform all transition activities to established project.
- Performed multiple activities & planning for messaging projects as Technical Arch
- Managing VIP & sensitive users queries
- Office 365 administration, Migration, Azure AD Connect, Quest
- On-premise Exchange server 2013, 2019, Edge transport on Azure
- Also, currently involved in multiple mail migration project while actively leading Cyber Security L1 & L2 team
- Microsoft XDR components MS Defender O365, MS Defender Identities, MS Defender Endpoint & Microsoft Cloud App Security
- RIGHTS Management, BCP drills, Project Risk Register
- Collaborated with clients to determine project specifications and scope
- Engineered architecture and infrastructure for 100k plus users
- Experience of different types of Migration like tenant to tenant, or from a different exchange organization to Office 365.
- Exchange On-premises Knowledge (2010/2016/2019 Exchange servers)
- Mail Flow and Routing concepts, connectors, Transport rules.
Mail relay concepts to relay emails from applications.
Spam filters like EOP, Mail flow administration
Message Tracking both on On-premises and Office 365.
PowerShell scripting knowledge.
Good knowledge on Exchange commands.
Security and compliance policies (Spam polices, Threat and Alert policies) & Retention Policies & eDiscovery search
Good knowledge on Mail Routing concepts.
Working in an Exchange hybrid environment with Office 365
Microsoft Messaging Online: Office 365, Exchange Online
Experience Office 365 migrations and Hybrid Solutions
- Document operational processes and procedures. Implementation, Operations & Study document
Provide level 2/3 support to triage and troubleshoot incidents.
Ability to work effectively and efficiently in a fast-paced, rapidly changing environment.
- Ability to work independently and identify opportunities for process improvement.
- Strong communications skills, verbal, written, and presentation.
Enterprise Support Engineer
Wipro
MUMBAI, MH
07.2013 - 09.2015
- (Exchange XADMN)
- Worked as Enterprise support engineer for Microsoft cases
- MS Exchange 2007, 2010 & 2013 (Installing , managing configuring and Troubleshooting Database and all break-fix issue.
- Configuration of DAG and troubleshooting issues related DAG Monitoring Disk space, Processor Utilization, Network Utilization related to Exchange Servers
- Record of zero customer dissatisfaction on Microsoft Survey during entire tenure in project.
- Assisted other projects by resolving cases pending for more than month in queue. Ensured survey on them are positive by constant follow and building rapport with case owner to gain their confidence and rebuild trust for Microsoft.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions
- Participated in team-building activities to enhance working relationships
Sr. Technical Support Specialist
Mphasis an EDS
12.2007 - 06.2009
- Providing Phone, Email & Chat support to US & UK clients
- Standard software installation
- Active Directory
- Password reset tools
- Troubleshooting using remote control tools
- Domain password reset
- Configuring PC to domain Basic troubleshooting of Desktop & Outlook
- Handling VIP/CEO and higher management queries on Business office queue
Sr. Tech support Officer
Convergys
10.2005 - 11.2006
- Microsoft)
- Providing Phone & Email support to US clients.
Branch Manager
Alpha Consumables
12.2002 - 09.2005
- All IT administration for two location Delhi & Gurgoan
- Purchase
- Stock keeping
- Sales Tax
Education
10th -
St. Mary English High School
Mumbai12th Com - Computer Science
Bachelor - Computer Application
Skills
On-premise Exchange Server
Timeline
Technical Architect & Security Lead
Tata Consultancy Services
05.2016 - Current
Enterprise Support Engineer
Wipro
07.2013 - 09.2015
Sr. Technical Support Specialist
Mphasis an EDS
12.2007 - 06.2009
Sr. Tech support Officer
Convergys
10.2005 - 11.2006
Branch Manager
Alpha Consumables
12.2002 - 09.2005
10th -
St. Mary English High School
12th Com - Computer Science
Bachelor - Computer Application
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Vilien DengléVilien Denglé
Business Director at RAYMOND CONSUMER CARE PVT. LTD.Business Director at RAYMOND CONSUMER CARE PVT. LTD.