Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sanket Shinde

Sanket Shinde

Pune

Summary

Driven Branch Manager Trainee with experience in overseeing daily branch operations, enhancing customer satisfaction and implementing initiatives to reach business targets. Strong communication skills coupled with strategic thinking abilities have increased operational efficiency in past roles. Notable strengths include problem-solving, team leadership, and financial management which have significantly contributed to organizational success.

Overview

4
4
years of professional experience

Work History

Branch Manager Trainee

Sanket Shinde
Indore, Pithampur
01.2024 - Current
  • Shadowed senior staff to learn about risk management practices in banking operations.
  • Maintained accurate records of daily transactions including deposits, withdrawals, transfers, loan payments.
  • Developed and implemented strategies to increase customer satisfaction, loyalty and retention.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Developed training materials for new employees to enhance onboarding experience.
  • Determined customer needs and calculated payment options based on consultative sales process.
  • Trained team members on customer service best practices.
  • Proposed or approved modifications to project plans.
  • Produced thorough, accurate and timely reports of project activities.

Agile Capital Service

Sanket Shinde
Pune
04.2023 - 09.2023
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.

Pixel Homes(OPC) Private Limited

Sanket Shinde
Pune
07.2021 - 12.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted in creating marketing materials for partner promotions and campaigns.
  • Supported the sales team with resources to strengthen partner relationships.

Education

MBA - Finance

Indira Institute of Management Pune
Wakad Pune
09-2022

High School Diploma -

MIT
Loni Kalbhor
02-2018

Associate of Science - Schooling

Secondary School Certificate
Undri Pune
03-2016

Skills

  • Team training
  • Employee onboarding
  • Staff development
  • Sales management
  • Loan documentation
  • Sales planning
  • Strategic planning
  • Collections
  • Multi-tasking
  • Employee monitoring
  • Excels in team leadership

Timeline

Branch Manager Trainee

Sanket Shinde
01.2024 - Current

Agile Capital Service

Sanket Shinde
04.2023 - 09.2023

Pixel Homes(OPC) Private Limited

Sanket Shinde
07.2021 - 12.2021

MBA - Finance

Indira Institute of Management Pune

High School Diploma -

MIT

Associate of Science - Schooling

Secondary School Certificate

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Sanket Shinde