Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Disclaimer
Keen interest in Share market
Timeline
Hi, I’m

SANKET SWARUP

New Delhi
SANKET SWARUP

Summary

4.4 years of professional experience in BPO/HRO industry in Retirement Plans Defined Contributions 401(K). Knowledge of Microsoft Office-MS Excel (V-lookup, Pivot table etc.), Word and Power Point etc. Providing training to the team members and new joiners on processes and maintaining 100% accuracy with minimum turn-around-time.

To work in a globally competitive environment with dynamic and world-class Organisation on challenging assignments that shall yield the benefits of job satisfaction, Learning and a steady paced professional growth.

Overview

8
years of professional experience

Work History

CONDUENT Business Service India LLP.

Senior Associate (US Benefits-Defined Contribution)
01.2020 - Current

Job overview

  • Verify and publishing the Morning Check, Daily Confirm and Distribution reports
  • Responsible for the preparation and processing of the weekly and monthly (Inbound and outbound) payroll (This includes the entire cycle of payroll processing)
  • Updates payroll records by entering data through Mainframe job
  • Handling weekly process like, Stat validation, Beneficiary payout, Forfeiture and reinstatement process, Withdrawal eligibility, LIR and Post payroll validation
  • Handling various type of Monthly process like Census report, Executive payroll, Loan fees, Monthly Global report, 401K Monthly report
  • Provide the funding instructions to the clients in the timely manner and ensure that the payroll is posted and correct information is sent to the client
  • Handling the Beneficiary or Alternate Payee Account Elevation and fund Transfer process
  • Processing of Daily valuation by ensuring all the manual and automated transactions are pulled correctly and getting processed
  • Respond to client requests and work to provide timely and accurate information
  • Ensure that the entire procedure of customer’s request is carried out end to end without any error so as not to enable any undue losses in the transaction
  • Creating various reports related to WLA, leaves and other tracking on weekly, monthly and Quarterly basis
  • To ensure all tasks are completed in the prescribed deadline
  • Knowledge of working in Citrix environment
  • Training and mentoring new hires, team members to meet the quality, turn-around-time and productivity standards.

HCL Technology

Senior Customer service representative (Maruti – Handling premium Customer complain)
10.2018 - 08.2019

Job overview

  • Handling call, accept customer request and resolve complain
  • Make sure that SR is processed within TAT without escalation.

SANSMR Healthcare Pvt Ltd.

Business development Manager
10.2016 - 09.2018

Job overview

  • Corporate Marketing
  • Contract manufacturing and franchise.

Education

Magadh University

Bachelor of Arts (Economics Hons)
07.2012

Skills

  • Citrix
  • AIS
  • PASS
  • Mainframe
  • Quick Learner
  • Team Supervision

Languages

English
Hindi

Personal Information

  • Father's Name: Ashok Prasad
  • Date of Birth: 10/28/83
  • Gender: Male
  • Marital Status: Married

Hobbies and Interests

  • Keen interest in Share market
  • Foreign diplomacy.

Disclaimer

I, hereby declare that all the information given above is true to the best of my knowledge in case any discrepancy I’ll be responsible.

Keen interest in Share market

We can build our savings, protect our money from inflation and taxes, and maximize income from investments.

Timeline

Senior Associate (US Benefits-Defined Contribution)

CONDUENT Business Service India LLP.
01.2020 - Current

Senior Customer service representative (Maruti – Handling premium Customer complain)

HCL Technology
10.2018 - 08.2019

Business development Manager

SANSMR Healthcare Pvt Ltd.
10.2016 - 09.2018

Magadh University

Bachelor of Arts (Economics Hons)

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