Hi, I’m
Sanket Upadhyay
Surat
Summary
Creative People Professional with Value driven Business Acumen People professional with 17 yrs experience in Business Partnering, Business HR, People HappYness, Culture Building. Expertise in people Development thru' training with innovative learning methodology, Hands-on experience of design and implement people processes.
Overview
20
years of professional experience
Work History
Infiniti Retail Ltd. (Croma - A Tata Enterprise)
Regional HR IR Head
09.2024 - Current
Job overview
- Lead HRBP operations across the West Region, cultivating a collaborative, engaging, and high-performance work culture.
- Drive strategic initiatives to foster strong employee relationships across Supply Chain and Retail functions, ensuring a supportive and inclusive environment in the Region for Supply Chain and Retail Stores
- Enhance communication channels in the Region Croma Stores, Distribution Centers (DC) and Cross Docks (XD), proactively addressing employee concerns to boost engagement and morale.
- Accurately forecast manpower needs and manage end-to-end recruitment in partnership with manpower agencies to support business growth.
- Design and implement effective onboarding experiences and development initiatives that empower new hires and support business leaders in building high-performing teams.
- Ensure smooth execution of all HR processes, including respectful and transparent separations. Leverage insights from exit interviews to inform strategies that strengthen talent retention.
- Ensure full compliance with applicable labour laws and regulations, while maintaining strong relationships with government bodies and external stakeholders.
- Monitor and manage statutory compliance requirements such as PF, ESI, etc., in collaboration with compliance partners.
- Champion a safe, inclusive, and productive workplace across all Supply Chain and Retail locations in the West Region.
- Lead periodic audits to reinforce compliance with internal policies and statutory obligations, ensuring operational integrity and accountability.
Shadowfax Technology Pvt. ltd
West Zone Head - Sr. Manager HRBP
02.2023 - Current
Job overview
- Company Overview: Shadowfax is a tech-driven, Best in class logistics company deals in Hyperlocal, Quickcommerce and e-commerce.
- Function as a hands-on, strategic partner to the business while designing and implementing a scalable HR strategy
- Keep a pipeline for a talent pool for all DCs ( O5-Role/ On-Role)
- Partner with Management Team to resolve employee relations issues;
- Consistently embody company values in employees through coaching, mentoring and continuous feedback
- Manage and drive entire HRIS system from hire to retire to create experience for employees
- Lead and guide the HR team for proper utilization related to different segments of HR function
- Create development plan for the team to get better exposure and growth with the company
- Develop, implement, and maintain performance management and talent review processes
- Shadowfax is a tech-driven, Best in class logistics company deals in Hyperlocal, Quickcommerce and e-commerce.
Shadowfax Technologies
West Zone Head - Regional Head HRBP
02.2023 - 09.2024
Job overview
- Function as a hands-on, strategic partner to the business while designing and implementing a scalable HR strategy
- Keep a pipeline for a talent pool for all DCs and XDs
- Partner with Management Team to resolve employee relations issues;
- Consistently embody company values in employees through coaching, mentoring and continuous feedback
- Manage and drive entire HRIS system from hire to retire to create experience for employees
- Lead and guide the HR team for proper utilization related to di5erent segments of HR function
- Create development plan for the team to get better exposure and growth with the company
- Develop, implement, and maintain performance management and talent review processes
Reliance Retail Ltd.
Sr. Manager - HR
03.2022 - 02.2023
Job overview
- Area HRBP - SMARTBAZAAR
- Business HR Activities - 14 SBUs / 700+ Employees / 11 Cities
- Talent Acquisition
- Budgeting & Manpower planning BU wise
- Creating People Pipeline for Future Projects
- Training Co-ordination and certification at store level for Managerial Grade
- Driving various initiatives during transition phase at Stores
- People & Process Implementation - Monitor - Review thru' SAP
Future Retail Ltd.
Area People Officer HRBP - West Zone
04.2016 - 02.2022
Job overview
- Managing Staff strength of 1800 People & Managed and developed more than 15 direct subordinates
- Manpower Budgeting and Develop sourcing plan as per Business Need
- Develop, Implement & monitor HR strategies, systems, tactics, and procedures at zonal level
- HR Audit at Store Level and enhance robust HR System.
- Bridging management and employee relations by addressing demands, grievances or other issues involving management and staff.
- Create a culture conducive to employee growth & Create a Talent Pipeline Develop successor as per business plan.
- Drive the PMS for all the stores as per the PMS guidelines.
- IR & ER
Future Retail Ltd.
Assistant Manager - HR - Opps. | People HappYness
01.2010 - 03.2016
Job overview
- HR Audit and review mechanism as per defined SOP's & System and process in place to have compliance to all applicable laws and regulation.
- Streamline & Monitor Efficacy of Employee Engagement activities & People sensitivity enhancement & Employee Communication.
- Talent Management
- Ensuring a culture of teamwork, partnership and transparency by working closely with all stakeholders.
- New Store Opening - Entire HR Opps. In coordination with other Functions.
- Handling Employee Happiness & Employee relations for the Entire Zone and create culture of Fun & Values.
- Managing PMS for the stores to Create a culture conducive to employee growth better succession.
Pantaloon Retail Ltd.
Executive - HR
07.2007 - 12.2009
Job overview
- Recruitment & Selection
- Payroll & HRMIS Management
- Coordinating Training to meet developmental needs, and manage training delivery, measurement and follow-up as necessary
- Coaching & Counselling to employees on work matters and organise employee welfare activities, Implement new and innovative HR practices
- Employee Engagement
- Implement Performance Management System for all Executives / Staff
Indoasia machined Pvt. Ltd.
Sr. Executive - Human Resource & Strategic Planning
02.2006 - 07.2007
Job overview
- Company Overview: IML is Pvt. Ltd Company situated at Amritsar and dealing latest Textile Machinery sales & Service.
- Recruitment, Manpower planning, Job analysis, Develop Job Descriptions
- Payroll & Statutory Compliance Mgt.
- Coordinating Training to meet developmental needs, and manage training delivery, measurement and follow-up
- Coaching & Counseling to employees on work matters and organise employee welfare activities, Implement new and innovative HR practices
- Maintain MIS & Coordinating Legal Practice with Labour Law Consultant
- IML is Pvt. Ltd Company situated at Amritsar and dealing latest Textile Machinery sales & Service.
Claris Lifesciences Ltd.
Executive - Strategic Planning & Organisation Development
01.2005 - 06.2006
Job overview
- Designing Designations & Grades for Claris (Benchmarking Study).
- Induction Process - KRAs Development - Talent Management.
- Recruitment Strategy.
- Operation's Manual - SCM Paradigm.
Education
VNSGU - Narmada College of Management
Masters from Business Administration
04.2005
VNSGU - Arts & Sci College Kholwad
Bachelor from Science
07.2003
Skills
- Building industry connections
- Content development
- Strategic business insight
- Strategic idea generation
- Workforce development strategies
- Performance coaching
- Effective conflict resolution
Accomplishments
- Won 1st prize in 'Designing Ad Campaign for Fertiliser Company Mad World', 12/01/04
- Winner of Best Actor Prize at various Youth Festivals, 04/01/01 - 03/31/03
- Won 2nd prize at 'Advertising Cocktail', 02/01/03
- Performed in International Drama Festival 'Bharat Rang Mahotsav- IV & V', 12/01/01 - 01/31/01
Supported Causes
- Health Awareness Mission of SMC Blood Donation Camp
- Helped Vocational Program for Illiterate
- Projects at Claris
Timeline
Regional HR IR Head
Infiniti Retail Ltd. (Croma - A Tata Enterprise)
09.2024 - Current
West Zone Head - Regional Head HRBP
Shadowfax Technologies
02.2023 - 09.2024
West Zone Head - Sr. Manager HRBP
Shadowfax Technology Pvt. ltd
02.2023 - Current
Sr. Manager - HR
Reliance Retail Ltd.
03.2022 - 02.2023
Area People Officer HRBP - West Zone
Future Retail Ltd.
04.2016 - 02.2022
Assistant Manager - HR - Opps. | People HappYness
Future Retail Ltd.
01.2010 - 03.2016
Executive - HR
Pantaloon Retail Ltd.
07.2007 - 12.2009
Sr. Executive - Human Resource & Strategic Planning
Indoasia machined Pvt. Ltd.
02.2006 - 07.2007
Executive - Strategic Planning & Organisation Development
Claris Lifesciences Ltd.
01.2005 - 06.2006
VNSGU - Arts & Sci College Kholwad
Bachelor from Science
VNSGU - Narmada College of Management
Masters from Business Administration
Similar Profiles
Snehal NikamSnehal Nikam
Customer Support Specialist at Infiniti Retail Ltd- TATA CromaCustomer Support Specialist at Infiniti Retail Ltd- TATA Croma
ANIRUDDHA SANGAMWARANIRUDDHA SANGAMWAR
ASSOCIATE at INFINITI RETAIL PVT LTD (TATA CROMA )ASSOCIATE at INFINITI RETAIL PVT LTD (TATA CROMA )
Rexon PorthurRexon Porthur
Assistant Category Manager at Infiniti Retail-Tata CromaAssistant Category Manager at Infiniti Retail-Tata Croma
DHAVALKUMAR KHALASIDHAVALKUMAR KHALASI
Mechanical Commissioning Specialist at FGP 3GP Tengiz Chevron (Novus-Bolashak)Mechanical Commissioning Specialist at FGP 3GP Tengiz Chevron (Novus-Bolashak)
Bipinchandra Naginbhai GodiyaBipinchandra Naginbhai Godiya
Fabrication Welder at Shree Ganesh FabricationFabrication Welder at Shree Ganesh Fabrication