Summary
Work History
Education
Skills
Timeline
Generic
Sanketini Narayan

Sanketini Narayan

Summary

An MBA with approximately 13 years of experience in the area of Learning & Development across different domains which includes IT, Hospitality sector, Education sector and Consulting firms. I am seeking a challenging role in the field of Learning & Development with a progressive organization where I can utilize my skills, knowledge, and experience to achieve high standard of quality in training and to perform the best of my abilities so that I can bring up effective change resulting in the benefit of the organization.

Work History

Learning & Development Manager

Syniti
Hyderabad
03.2019 - Current
  • Lead all Learning & Development initiatives and be SPOC across the organization for all of them
  • Manage the team of trainers as well as e-learning content writers
  • Ensure that the team's goals are aligned with the organizational goals so that both employee as well as the organization benefits
  • Conduct training need analysis (TNA) and develop new learning and development solutions or modify and improve existing solutions to meet the business objectives
  • Developing and implementing learning strategies and LMS to organizations
  • Plan, design and build digital learning solutions for a variety of learning and development programs
  • Ensure compliance with our digital learning standards and governance to satisfy audit and regulatory requirements
  • Proactively suggest & build cost effective & user-friendly in-house learning and development solutions, tools and applications
  • Evaluate & review the quality and effectiveness of learning programs by conducting periodic assessments and recommend & implement changes if required
  • Prepare, analyze and present periodical reports /KPI's on the effectiveness of the learning & development solutions offered to business and take corrective action as appropriate
  • Manage internal and external customer expectations especially in regards to assessment practices and reporting
  • In addition to the regular technical training programs, conduct workshops on soft skills, Train the trainer sessions, etc at periodic intervals
  • Work with global team to create E-Learning content and deliver the same through the team.
  • Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
  • Facilitated student engagement and collaboration to enhance classroom learning.
  • Assisted in development of individualized learning plans for student success.
  • Supported students in the use of technology to enhance their learning.

Senior Specialist - Global Learning & Development

Opentext Technologies
Hyderabad
01.2009 - 01.2018
  • Planned departmental/ functional forecast costs and allocate the training budget as per the priorities of the organizational goals
  • Conducted Learning Needs Analysis to identify the training needs pertaining across all the departments of the organization
  • Identified internal and external trainers to fulfill the training needs
  • Was responsible for preparing annual/quarterly/monthly training calendar and also ensure that they are well executed
  • Worked with the Content Development team in designing the learning content ensuring that it is in line with the functional requirement
  • Published learning dashboards to the management team and work with them to meet all the learning objectives of the organization including mandatory compliance training
  • Was responsible for delivering training on soft skills like
  • Presentation skills, Communication skills, Time Management,
  • Team Building, and other behavioral training programs like
  • Business etiquette, Assertive communication, Meeting etiquette, etc
  • Promoted and adopt various methods of training and learning like on-the-job training, e-learning, mentoring and web-based trainings/ seminars
  • Designed and delivered Induction program to new hires and frequently update induction training material with the latest and relevant information
  • Created the training modules which not only facilitate smooth
  • On-boarding but also ensure preparedness of new hires for ‘on- the- Job' process training
  • As part of training evaluation, collected employee feedback at the end of every learning and development intervention, and provided reports to the stake holders associated with them
  • Provided regular feedback to the employees in an effective way which will boost their productivity, accountability and help them strive towards continuous improvement
  • Designed an effective process for evaluation of learning by utilizing best practiced frameworks that will help assess ROI of the
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Supported department leadership in implementing new policies, procedures and controls.
  • Offered coaching and resources to help program participants maintain progress and achieve goals.
  • Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
  • Assisted with developing effective learning policies and procedures to improve operations.

Senior Soft Skills Trainer

Mafoi Training Academy
Visakhapatnam
01.2007 - 10.2009
  • Training
  • Scheduled and conducted regular meetings with themanagement to seek areas of improvement in terms of trainingand ensure the quality of training is always progressive
  • Monitored the training attendance and put in place thecorrective actions if needed
  • Maintained all relevant training records and generate monthlyreports
  • Participated in business and management discussions tounderstand business priorities and goals so that there is strongcontribution in process improvement initiatives
  • Worked closely with the HR team to develop mechanisms andframeworks to design career paths for the employees
  • Provideadministrative support in implementing these career paths
  • Extended active support in implementation of theorganizational initiatives for overall development of theorganization, Interact with Clients, effectively communicate with them toensure undistorted transition of key information to understandthe training needs
  • Deploy a strong Assessment Model to measure howeffectively training requirements are captured
  • After the requirements/needs analysis, be responsible forplanning, designing and preparing the training curriculum tobest suit the requirements
  • Coordinate with the authorities of universities, colleges,companies and other external resources to conduct soft skillstraining sessions
  • Design the training modules as per the client's requirements
  • Be responsible for developing the training material likehandouts, PPTs, booklets, etc
  • Whatever is required for specificmodules
  • Make sure the training material is up to date
  • Come up with the best practices of training like different kindof activities to ensure maximum level of participation of the

Soft Skills Trainer, Creative Advisor

Creative Advisor's Pvt Ltd
Mumbai
01.2003 - 01.2006
  • Tarted career as a recruiter and as recruiter, my responsibilities were to involve in the process of recruitment
  • Work closely with the Hiring Managers of the client to develop relationship and to understand overall recruitment needs
  • Based on the requirements from clients, sourcing of relevant profiles from multiple job portals
  • Screening of the profiles and assess the skill set to get the right profiles
  • Post profiles screening, design the questionnaire to be used for effective selection procedure
  • Schedule, follow-up and coordinate with the candidates to ensure showing-up for interview and post interview, provide feedback from interviewer to the candidate
  • Develop and manage strong consultative relationships with the hiring managers and candidates
  • Effectively coordinate and negotiate with the clients to support timelines for deliverables
  • Ensure the SLAs are met to process a profile right from the screening till its selection
  • Take care of the entire process of Induction/On-boarding for new hires
  • Prepare all the required training material like PPTs, booklets, etc
  • For induction
  • Participate in ‘Train the Trainer' sessions for continuous improvement and to stay in touch with the latest training methodologies
  • Participate in brain storming sessions to come up with new modules in the area of soft skills training
  • Ensure the best customer satisfaction with periodic reviews and information feedback
  • MBA: Marketing

Education

MBA - Marketing

Andhra University Campus
India
06.2003

Skills

  • Learning Needs Analysis
  • Designing the training curriculum
  • Formulation of training policies
  • Formulation of annual and monthly training
  • Creation of learning content
  • Designing Induction/On- boarding process
  • Training Evaluation
  • Set up performance metrics for Learning
  • Learning Strategies
  • New Hire Orientation
  • Develop Training Programs
  • Remote Learning
  • Learning Management Systems

Timeline

Learning & Development Manager

Syniti
03.2019 - Current

Senior Specialist - Global Learning & Development

Opentext Technologies
01.2009 - 01.2018

Senior Soft Skills Trainer

Mafoi Training Academy
01.2007 - 10.2009

Soft Skills Trainer, Creative Advisor

Creative Advisor's Pvt Ltd
01.2003 - 01.2006

MBA - Marketing

Andhra University Campus

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Sanketini Narayan