Shubha Rajendra Hiwarale
Virar, Mumbai
Summary
Experienced & Certified Business Analyst with a strong analytical mindset and over 2 years of experience. Proven track record of translating client requirements into robust solutions, adept at documenting business requirements, and proficient in contributing to new product features and modules. A detail-oriented professional with a focus on delivering high-quality outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Project Team Member
Cirrius Technologies Private Limited
Mumbai
02.2024 - Current
- Transitioned to Project Team, gathering client requirements and developing comprehensive documentation including BRDs, FSDs, CRD, and wireframes for module customization.
- Collaborated with technical teams to assess feasibility, estimate efforts, and define project scopes.
- Created project plans, deployment timelines, and delivery schedules for efficient implementations.
- Conducted multi-instance User Acceptance Testing to validate system readiness prior to deployment.
- Delivered structured training sessions using a train-the-trainer approach for field force teams, alongside developing detailed user manuals.
- Managed client feedback, processed change requests, and oversaw pre-production customizations for national and international clients like SUN Pharma and Cipla.
- Provided hyper-care support post-deployment to resolve issues and ensure smooth transitions.
- Led product demonstrations to enhance client onboarding and adoption.
Management Trainee Support
Volody Products Pvt Ltd
Mumbai
07.2023 - 01.2024
- Handling client queries promptly and accurately through calls and emails.
- Understand change requests and new requirements from clients and effectively communicate client needs and expectations to the Tech team for development purposes.
- Work closely with the development team to resolve and fix bugs reported by clients and ensure that bug fixes and enhancements meet client requirements.
- Perform sanity testing to ensure the stability of the developed solutions.
- Collaborate with the tester to evaluate that the software meets the required standards.
- Conducted User Acceptance Testing with client before deployment on production.
- Create trial logins for demo purposes to showcase the software to clients.
- Created Monthly MIS report for client issues.
Education
Bachelor's Degree - Computer Engineering
Mumbai University
Mumbai01.2021
Diploma - Computer Engineering
MSBTE
Maharashtra01.2018
S.S.C. -
Maharashtra State Board
Virar01.2015
Skills
- Requirement Gathering
- Wireframing Tools: Balsamiq
- Wireframing Tools: Axure RP
- Modelling Tools: Ms Visio
- Modelling Tools: Smart Draw
- Modelling Tools: Creately
- Functional Documentation
- Business Requirement Document
- Change Requirement Document
- SDLC Development
- Data Base: SQL Basics
- Project Management Tool: JIRA
- Project Management Tool: Azure
Certification
- Certified Business Analyst, COEPD, Endorsed by IIBA (EEP), 2022-2023
- Certified Basics of MS Excel, Great Learning
Projects
Digital Asset Management (DAM), Designed and Implemented Digital Asset Management (DAM) to centrally manage, store, organize, and retrieve digital assets, ensuring structured access and long-term reusability of brand content. Review Module, Designed and delivered a comprehensive performance review module to evaluate field representatives using data-driven KPIs aligned with business and sales objectives. 194R Planning and Reporting with Compliance Suite, Implemented a compliance management system for Section 194R of the IT Act to regulate promotional transactions by pharmaceutical companies toward doctors. Doctor Profiler, Designed and implemented a digital survey module enabling Field Representatives to capture, update, and manage comprehensive doctor profiles in a centralized system.
Languages
- Marathi
- Hindi
- English
- Marathi
- Hindi
Timeline
Project Team Member
Cirrius Technologies Private Limited
02.2024 - Current
Management Trainee Support
Volody Products Pvt Ltd
07.2023 - 01.2024
Bachelor's Degree - Computer Engineering
Mumbai University
Diploma - Computer Engineering
MSBTE
S.S.C. -
Maharashtra State Board