Sankha Banerjee

• Team Handling
• Deepen existing Relationships
• Lead generation for towards new acquisition
• Responsible for Day to day operations including Cash, Clearing, Account Opening, Remittances and customer service of the Branch and Team management
• Ensuring strict adherence to prescribed processes and Policies, audit and regulatory requirement
• Managing cash at the Branch and to ensure the Branch CRL is not breached and is always Maintained within prescribed insurance limit
• Ensure that the customer Chqs deposited within clearing cut-off are all presented to RBI without fail
• Ensure to upskill self on current policies procedures and Technologies to remain updated and relevant to organisation’s need.
• Ensure that RTGS, NEFT, Outward Remittance transactions are all processed within timeline to meet client expectations
• Ensure that the operation staffs are regularly trained and motivated to perform as per organization’s Goal and meet transaction SLAs.

• Ensure that the merged entity of DBS-LVB functions seamlessly as an unified Branch
• Ensure both LVB and DBS operations staff work in tandem to ensure that the customers of both LVB and DBS Bank are served with equal importance with no Customer impact.
• Deepen existing Relationship
• Lead generation for New client acquisition
• Responsible for Day to day operations including Cash, Clearing, Account Opening, Remittances and customer service of the Branch and Team management
• Ensuring strict adherence to prescribed processes and Policies, audit and regulatory requirement
• Managing cash at the Branch and to ensure the Branch CRL is not breached and is always Maintained within prescribed insurance limit
• Ensure that the customer Chqs deposited within clearing cut-off are all presented to RBI without fail
• Ensure to upskill self in current policies procedures and Technologies to remain updated and relevant to organisation’s need.
• Ensure that RTGS, NEFT, Outward Remittance transactions are all processed within timeline to meet client expectations
• Ensure that the operation staffs are regularly trained and motivated to perform as per organization’s Goal and meet transaction SLAs

* Set up new Branch at Bhubaneswar from scratch during Covid19 lockdown period

* Exhibited resilience and persuasive skills to follow up with vendors, Service providers , internal Departments like IT, Infra , Real Estate, Compliance, Legal and other Senior Management to arrange and set up everything required to Launch a new Branch during the pandemic lockdown scenarios.

* Ensured to liaison with different Bank Branches for tie up towards Cash arrangement for our Branch and ATM as well as for keeping duplicate keys.

* Visited different business enterprises locally for new customer acquisition after the Brach was opened.

* Ensured other team members joined are trained on Banks laid down processes and policies.

Ø Cash, Clearing, Account Opening, Remittances and customer service of the Branch.

Ø Ensuring strict adherence to prescribed processes and Policies, audit and regulatory requirement.

Ø Ensure that the customer Chqs deposited within clearing cut-off are all presented to RBI without fail.

Ø Ensure that RTGS, NEFT, Outward Remittance transactions are all processed within timeline to meet client expectations.

Ø Ensure that the newly joined fellow operation staffs are regularly trained on Bank's laid down policies and procedures to meet transaction SLAs and to ensure compliance.

Ø Ensure to upskill self in current policies procedures and Technologies to remain updated.

* Teller, Teller Auhoriser, Branch Operations & Customer Service, Demat Services.

Previous Job Responsibilities :- (Deutsche Bank Retail Asset OPS-)

* Prime responsibilities include controlling CPA staffs towards

managing Bank’s Retail asset portfolio i.e Personal Loan, Home

Loan, Mortgage loan operations as per Bank’s policies and set out

rules as well as ensuring full support to business needs.

* Ensure error free processing in Loan Origination System, Finacle.

Compliance :-

* Ensuring strict compliance with policies / procedures laid down

checks and underwritten standards.

Cost Effectiveness :

* Ensure unit operates within approved budget, generate cost savers,

wherever possible without compromising risk/service.

* Job Responsibilities :-

* Personal Loan, Home Loan, Vending Machine Loan, Staff Loans disbursement and generation of pay orders through proper authentication of documents.

* Monitoring the scrutiny of all credit documents including Loan Agreement, DPN, PDCs and rate waivers from appropriate authority level.

* Monitoring local courier agency towards smooth dispatch of payorders, disbursal letters, and amortization schedule to customers through within stipulated TAT.

* Responsible for maintaining different types of daily MIS and timely submission of them to appropriate authority.

* FINACLE input of all essential information of customer & Loan A/cs as well as reconciling office accounts on an error free daily basis.

* Maintain Delivery Channel Management (DCM) to help customer receiving SMS alert about his loan disbursement, PDC due and PDC dishonor.

* Managing entire PDC Management of all Loan A/cs pertaining to clearing of four PDC banking Cycle.

* Maintaining proper coordination with Regional credit and sales unit towards Loan related daily issues ensuring strict adherence to policy keeping business needs in mind.

* Maintain proper coordination with Branch clearing/customer service for solving customer related queries / issues and maintain coordination with clearing incharge for daily office A/cs reconciliation.

* Maintaining all sorts of Liaisons with Bank’s Offsite Storage agency situated at Mumbai to ensure safe custody of customer’s loan files, PDCs, property documents as well as retrieval of the same as and when required.

* Credit analysis of customer document including income documents, bank statement, legal documents, technical docs. etc.

* Coordination of disbursement operations with Direct Marketing Associates (DMAs) of ICICI HFCI to achieve their sales target.

* Testing and Research on Chemical Dye applications