Sanmugapriya Ganesan
Bangalore | Chennai | Coimbatore
Summary
Dynamic Design and Digital Head with a proven track record at Axn Infotech, excelling in content creation and campaign strategy. Expert in social media management and customer relationship management, I successfully developed impactful campaigns and resolved client issues, enhancing satisfaction and engagement. Proficient in technical support and video production, I drive results through innovative solutions.
Overview
3
3
years of professional experience
Work History
Design and Digital Head
Axn Infotech Private Limited
Tirupur
08.2024 - Current
- Created content for social media platforms including blogs, videos, podcasts. to engage supporters.
- Monitored progress of campaigns and provided regular updates on performance metrics.
- Provided technical assistance in developing websites, mobile applications. related to campaigns.
- Designed creative materials such as brochures, flyers, posters. to promote campaigns.
- Resolved customer service issues related to campaigns in a timely manner while maintaining positive relationships with clients.
- Developed and implemented comprehensive campaign strategies to maximize the impact of campaigns.
- Set up advertising campaigns targeting specific audiences according to budget constraints.
Design and Digital Head
Jayshree Industries
Bangalore
07.2023 - 10.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
Software Engineer Trainee
Global Knowledge technologies
Bangalore
03.2022 - 06.2023
- Implemented automated tests for all React components using Jest and Enzyme.
- Integrated third-party libraries into existing React applications.
- Worked closely with product owners on requirements gathering, design decisions, and implementation strategies for new features in a react application.
Education
Master of Computer Applications - Computer Applications Development
Anna University
Perundurai03-2022
Bachelor of Computer Applications - Computer Applications Development
Bharathiar University
Coimbatore 03-2017
Skills
- Content creation
- Social media management
- Campaign strategy
- Customer relationship management
- Advertising campaigns
- Technical support
- Video production
- canva
Timeline
Design and Digital Head
Axn Infotech Private Limited
08.2024 - Current
Design and Digital Head
Jayshree Industries
07.2023 - 10.2023
Software Engineer Trainee
Global Knowledge technologies
03.2022 - 06.2023
Master of Computer Applications - Computer Applications Development
Anna University
Bachelor of Computer Applications - Computer Applications Development
Bharathiar University
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