SANOJ BABU
Panikkasseryparambil House,Njarackal
Summary
Professional Summary:
Experienced logistics and delivery professional with over 10 years of expertise in managing operations, customer service, and inventory control. Adept at optimizing delivery processes, maintaining accurate records, and leading teams to achieve operational excellence. Proven ability to ensure timely deliveries while maintaining high levels of customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
DELIVERY EXCECUTIVE
Big Basket
Ernakulam
11.2024 - Current
- Picked up groceries and other items from warehouses and delivered them to customers' addresses.
- Provided excellent customer service by answering queries and collecting payments.
- Maintained accurate delivery records and reported discrepancies to management.
- Adhered to traffic regulations and company policies to ensure safe and efficient deliveries.
- Represented Big Basket professionally in all customer interactions.
FRANCHISE PARTNER
Shadowfax Technologies ltd
Ernakulam
03.2023 - 10.2024
- Supervised and directed operational procedures for seamless execution.
- Managed workforce by assigning tasks, setting deadlines, and monitoring performance.
- Built and maintained strong relationships with customers and internal teams.
- Coordinated with internal departments to ensure operational efficiency.
DELIVERY EXCECUTIVE
Ekart Logistics
Ernakulam
06.2022 - 02.2023
- Delivered packages punctually and ensured items remained in good condition.
- Planned and executed efficient daily delivery routes.
- Maintained clear communication with customers and collected payments when required.
DELIVERY EXCECUTIVE / Forklift Operator
Protech Organo Foods Pvt ltd
Cherthala
12.2021 - 04.2022
- Operated forklifts for stacking, loading, and unloading goods in a cold storage environment.
- Conducted inventory checks and reported discrepancies for system updates.
- Ensured proper maintenance of warehouse space and equipment.
DELIVERY EXCECUTIVE / Forklift Operator
Hellmann Worldwide Logistics
Dubai
10.2014 - 11.2021
- Managed incoming goods, checked inventory, and allocated items to respective locations.
- Conducted regular stock rearrangement and maintenance of warehouse spaces.
- Ensured accurate reporting of inventory for system updates.
DELIVERY EXCECUTIVE / Merchandiser
SPINNEYS
Abu Dhabi
10.2011 - 09.2014
- Represented “Dettol” and “Nestle” brands effectively in the retail environment.
- Managed product placements, handled damaged items, and updated records.
- Assisted in marketing and product displays to enhance customer engagement.
Education
SSLC -
(Secondary School Leaving Certificate)
Kerala, IndiaSkills
- Logistics Operations and Delivery Management
- Forklift Operation and Warehouse Maintenance
- Customer Relationship Management
- Team Leadership and Coordination
- Inventory Control and Reporting
Phone
+91 - 6282812696,+91-9074840551
Personal Information
- Date of Birth: 31/12/1986
- Gender: Male
- Nationality: Indian
Disclaimer
I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief.
Functional Strengths
- Hardworking
- Flexible and pro-active thinker
- Accurate and detail oriented
- Highly adaptive and quick learner
Activities
- Listening to music
- Travelling
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Malayalam
Advanced (C1)
C1
Tamil
Elementary (A2)
A2
Certification
- Forklift Operator Certification (if applicable; provide details)
References
References available upon request.
Timeline
DELIVERY EXCECUTIVE
Big Basket
11.2024 - Current
FRANCHISE PARTNER
Shadowfax Technologies ltd
03.2023 - 10.2024
DELIVERY EXCECUTIVE
Ekart Logistics
06.2022 - 02.2023
DELIVERY EXCECUTIVE / Forklift Operator
Protech Organo Foods Pvt ltd
12.2021 - 04.2022
DELIVERY EXCECUTIVE / Forklift Operator
Hellmann Worldwide Logistics
10.2014 - 11.2021
DELIVERY EXCECUTIVE / Merchandiser
SPINNEYS
10.2011 - 09.2014
SSLC -
(Secondary School Leaving Certificate)
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