Sanskar Pathak

Project Management based role description:

• Determined proper methodologies and procedures like following Design Doc. based on project specifications.
• Worked with key internal partners like HEX team, Zensark team to distill complex concepts into pragmatic and simplified solutions.
• Developed and implemented reports and presentations like PDDs, MASCs, SITs, and so on for key stakeholders and senior management.
• Developed flowcharts and diagrams to describe the AS-IS and To-Be state of the client's business process (from draw.io) and lay out logical operational steps.
• Professionally interacted with clients to assess business requirements and determine software needs like Credit Email Approval, Credit Agency integration, calculation of various fields like DSO, WADL, WAPT, etc.
• Analyzed existing systems and databases and recommended enhancements to solve business needs.
• Applied knowledge of application components in conjunction with query tools like "SQL yog" to achieve business objectives.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
• Developed, configured and tested applications for accurate alignment with project standards.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Debugging the technical issues by checking logs and tapping into database to resolve those issues.
• Wrote effective documentation like SITs, Training Decks and UAT case tracker for each client system to deliver comprehensive sets of requirements and alignment with business objectives.

Service Management based role description:

• Professionally interacted with clients and analyzed issues/enhancements even after the successful delivery of the system.
• Liaised between the IT infrastructure team and other personnel to assist with the resolution of system issues erratically after successful delivery of the system.

Implemented the Credit System on 2 SAP ERPs, and 1 D365 ERP. And trained in 3 modules in total. Credit, Collections and Deduction management system.

Note: Intermittently played the service management role as per requirement.

For more information on previous role:

https://drive.google.com/file/d/1yrGBJUuYjTxZ2Ez5KHZJnfFHc4A118CA/view?usp=share_link

• Worked on multiple real-life case studies with multiple deadlines on a single day.
• Gained practical knowledge of how to be a consultant and deal with different problems of various clients.
• Learned advanced usage of Excel and PowerPoint.
• Working on projects related to credit scoring and credit approvals.
• Developed effective improvement plans in alignment with goals and specifications.
• Generated reports detailing findings and recommendations.
• Collected, arranged, and input information into the database system.
• Developed and updated tracking spreadsheets for process monitoring and reporting.