Hi, I’m
Santanu Pradhan
Gurugram
Summary
AVP - Business and Risk Analytics with 14+ years of experience in India, UK and US Fintech industry, having experience of building and maintaining various analytical models and exposure of vendor management. Skilled in tools like Python, R, SAS etc. Currently, managing a team of 6 members. Looking to use the experience, problem solving skills and leadership on a challenging new role
Overview
15
years of professional experience
Work History
Indialends
AVP - Risk and Business Analytics
03.2019 - Current
Job overview
- Owning overall analytics portfolio which includes risk, conversion, reporting and MIS as well as monthly revenue target maintenance
- Built model development platform nearly from scratch and integrated in production
- Owning the conversion and risk of 70+ underwriting policies for personal loans and credit cards for various banks and NBFCs
- Successfully ran pilot for a new credit card product and disbursed 2000+ cards
- Utilized alternate data like SMS, calling information to get meaningful insights
- Working closely with product, tech team and other stakeholders
- Working with external lenders to understand their requirements and optimize accordingly
- Leading team of 6 members
Gain Credit (Previously Global Analytics India PVT. LTD)
Senior Manager - Risk Analytics
04.2017 - 02.2019
Job overview
- Gathering data and built financial models around key metrics
- Achieving yearly revenue targets while controlling risk
- Owning overall risk and fraud rate
- Managing contract with more than 3 vendors
- Forecast yearly budget with 90% accuracy and design strategic plan
- Successfully completed COPC VMO Certification
GAIN Credit (Previously Global Analytics India PVT. LTD)
Manager - Analytics and Reporting
04.2013 - 03.2017
Job overview
- Ensuring all KPIs are on track and main goal was to optimize staffing to reduce cost by 30%. Successfully achieved 40% reduction without any impact on performance. Whole team received shining star award by end of 2014 - Prestigious achievement where every team member received certificate and 50,000 rupees cash reward
- Optimization of early collections with hand on experience in several machine learning algorithms
- Project manager in transition of operations to different vendor
GAIN Credit (Previously Global Analytics India PVT. LTD)
Team Lead - Operation
04.2012 - 03.2013
Job overview
- Worked on establishing operation from UK to India
- Completed transition of call center MIS and CRM tools with less than 1% error
- Ensure staffing is optimal for operation with 90% SL and < 5% call drop rate
GAIN Credit (Previously Global Analytics India PVT. LTD)
Senior Analyst
04.2011 - 03.2012
Job overview
- Worked in project involving big data for all US and Europe master card transaction to detect fraud
- Continued working in some of projects from last year to enhance already built models and reporting
- Worked in HR analytics project for AON Hewitt to identify attrition with 90% + accuracy
GAIN Credit (Previously Global Analytics India PVT. LTD)
Developer & Analyst
06.2008 - 03.2011
Job overview
- Worked in Python as developer to implement rules for underwriting . Worked from developing rules to implement it for end user
- Work in mainly 3 projects in first year as Analyst - all related to Online Credit Card frauds
- Increased fraud detection rate by nearly 200%
- Worked in online real time rule setup for both UK and US customers
Education
Indian Institute of Technology, KanpurKanpur, Uttar Pradesh
Master of Science from Statistics
2008
University Overview
- 7.4 CGPA
Narendrapur Ramakrishna Mission
Bachelor of Science from Statistics
2006
University Overview
- Passed in 1st division with 71% aggregate
Skills
- Python, R, SAS, SQL, Google big query, MS Office
- Machine learning algorithms
- Strong problem solving capabilities
- Strong verbal and interpersonal skills
- End to end project management
- Mentoring and leading medium size team
Hobbies
- Reading, solving puzzles, watching movies
Timeline
AVP - Risk and Business Analytics
Indialends
03.2019 - Current
Senior Manager - Risk Analytics
Gain Credit (Previously Global Analytics India PVT. LTD)
04.2017 - 02.2019
Manager - Analytics and Reporting
GAIN Credit (Previously Global Analytics India PVT. LTD)
04.2013 - 03.2017
Team Lead - Operation
GAIN Credit (Previously Global Analytics India PVT. LTD)
04.2012 - 03.2013
Senior Analyst
GAIN Credit (Previously Global Analytics India PVT. LTD)
04.2011 - 03.2012
Developer & Analyst
GAIN Credit (Previously Global Analytics India PVT. LTD)
06.2008 - 03.2011
Indian Institute of Technology, Kanpur
Master of Science from Statistics
Narendrapur Ramakrishna Mission
Bachelor of Science from Statistics
Similar Profiles
Rahul GoelRahul Goel
Technology Manager at IndialendsTechnology Manager at Indialends
Sugandha KhannaSugandha Khanna
Associate Project Manager at Siemens IT SolutionsAssociate Project Manager at Siemens IT Solutions
Anurag SinghAnurag Singh
Manager (NOC) at AirtelManager (NOC) at Airtel
Jay Karan SharmaJay Karan Sharma
Operations Manager at NEUPHONYOperations Manager at NEUPHONY
KESHRI NANDAN SINGHKESHRI NANDAN SINGH
Talent Acquisition Specialist at GoodEnough EnergyTalent Acquisition Specialist at GoodEnough Energy