Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Santanu Ray

Work Preference

Desired Job Title

Program ManagerProject ManagerEngineering ManagerProduct ManagerService Delivery Manager

Work Type

Full Time

Location Preference

Hybrid
Open to relocation: Yes

Important To Me

Company CultureCareer advancementWork-life balance

Summary

Results-driven Sr. Engineering Manager with expertise in IT infrastructure management and cloud optimization. Leads cross-functional teams to implement agile transformations and deliver scalable solutions that improve operational efficiency and compliance. Leverages AI tools for actionable insights, promoting accountability and innovation.

Overview

1
1
Certification
28
28
years of professional experience

Work History

Sr. Engineering Manager / Architect

TransUnion Global Technology Centre
09.2021 - Current

Working as Program Manager for IT Infrastructure Deployment Projects using OneDev (One Development). OneDev is state of the art One Engineering Development Project which can Deploy IT infra in Hybrid Cloud Environment with Audit and TU Security Compliant by birth. Managed project tasks and deliverables.

Program Manager – Hybrid Cloud Infrastructure Deployment

  • Directed TU-wide automated hybrid cloud migration program, managed a global team.
  • Assessed product readiness across applications, networks, and storage; standardized naming conventions and access parameters across Prod, Stage, and Dev environments.
  • Authorized migrations via OneDev tool, enabling seamless transitions and minimizing operational disruption.
  • Delivered a scalable, compliant, and future-ready hybrid cloud infrastructure for enterprise operations.

Program Manager – Enterprise Audit, Security & Compliance

  • Directed TU-wide audit program ensuring security and compliance across IT infrastructure and software development environments.
  • Acted as primary liaison between external audit teams and internal engineering groups to align evidence, controls, and processes.
  • Verified successful completion of all audit controls with documented evidence; identified gaps and implemented corrective actions to achieve compliance.
  • Strengthened organizational resilience, reduced risk exposure, and fostered a culture of accountability across IT and software development teams.

Program Manager – Cloud Billing & Optimization (GCP & AWS)

  • Directed enterprise-wide cloud financial management covering billing, budgeting, forecasting, and optimization across GCP and AWS.
  • Implemented AI-driven analytics to transform complex datasets into actionable insights, facilitating proactive cost control and resource allocation.
  • Designed and automated reporting workflows, delivering a dynamic dashboard that provided executives and general users with real-time visibility into cloud spend and performance.

Vice President

JPMorgan Chase & Co. (GTI-CHIP Division)
07.2019 - 09.2021
  • Managed IT infrastructure hosting program across physical, virtual, and cloud platforms, ensuring seamless project execution.
  • Directed program management for IT infrastructure hosting (physical, virtual, cloud).
  • Implemented modern engineering practices to enhance project efficiency and collaboration.
  • Scrum Master for 4 feature teams; improved agile maturity across 75+ teams.
  • Led Testing Services Team in India, driving automation of test cases to enhance testing efficiency.
  • Collaborated with 75 feature teams to standardize processes, improving cross-team alignment and workflow.
  • Introduced Rewards & Recognition and Talent Management programs.
  • GTI-CHIP (Core & Hosting Infrastructure Platform) is a division within GTI which mainly handles all the basic hosting of main IT infrastructure for different LOBs (Line of Business) within JPMC.

Senior Engineering Manager

Quest Software (Dell International Services)
04.2016 - 02.2019
  • Led engineering and escalation teams for DR Appliance and R3 Repository, fostering effective communication and collaboration to enhance project outcomes.
  • Managed engineering and escalation teams for DR Appliance and R3 Repository; oversaw product lab infrastructure, including servers, storage, cloud, and network, while automating deployment processes.
  • Automated deployment processes by designing Python-based automation frameworks, streamlining operations and reducing manual intervention.
  • Delivered “AIRGAP” feature, securing a $300K order from Bank of India.
  • Developed automated reporting for infra health, performance metrics, and issue tracking.

Test Engineering Manager

Microsoft India
09.2014 - 03.2016
  • SDET Lead for ASR with DR & Migration Support. Azure Site Recovery or ASR is Microsoft’s BCDR suite of products that leverages a wide range of replication and orchestration technologies and the capabilities of Azure to provide cost effective and easy-to-implement BCDR for companies of all sizes running x86 based workloads.
  • Led SDET team for Azure Site Recovery (ASR) with DR & migration support.
  • Automated P0 & P1 cases, optimizing resource usage.
  • Established ASR lab in Hyderabad within 3 months, accelerating product release cycles.
  • Managed vendor relationships and procured lab resources, ensuring project support.
  • SDET Lead for ASR with DR & Migration Support. Azure Site Recovery or ASR is Microsoft’s BCDR suite of products that leverages a wide range of replication and orchestration technologies and the capabilities of Azure to provide cost effective and easy-to-implement BCDR for companies of all sizes running x86 based workloads.

Senior Engineering Manager

InMage Systems
09.2008 - 08.2014
  • Established and managed product lab infrastructure for CDP technology, enhancing testing capabilities.
  • Acted as a single point of contact for company-wide infrastructure and technical issues, streamlining communication and resolution.
  • Collaborated with Oracle, Intel, HP, and Cisco on POCs and customer solutions, which drove innovation and enhanced product offerings.
  • Designed DR solutions and managed data centre migrations.

Project Lead

Hitachi Data Systems (via Xoriant Solutions)
10.2007 - 09.2008
  • Established first HDS test center in India to enhance testing capabilities and support regional projects.
  • Designed SAN fabric setups integrating multi-vendor servers and switches for optimized performance.
  • Conducted interoperability tests on HDS storage systems to ensure compatibility and reliability across platforms.

Project Lead

Electronic Data Systems (EDS)
Pune, India
05.2006 - 10.2007
  • Managed global UNIX and storage monitoring project, ensuring alignment with General Motors' operational standards.
  • Led team of 60+ members across India and onsite GM locations, coordinating efforts to enhance project execution.
  • Led cross-functional teams in executing complex technology projects.
  • Managed project timelines and ensured adherence to strategic objectives.
  • Coordinated resource allocation for multiple concurrent project initiatives.

Branch Manager

Tata Elxsi Limited
Kolkata, India
08.1998 - 04.2006
  • Managed branches in Jamshedpur and Kolkata, overseeing engineering teams to ensure operational excellence.
  • Delivered system integration projects for SGI, HP servers, and EMC storage, enhancing technical infrastructure.
  • Managed daily operations and ensured compliance with company policies.
  • Led team in achieving service excellence and customer satisfaction goals.
  • Developed and implemented training programs for new staff members.

Education

B.Tech - Electronics & Telecommunications

Calcutta University

Skills

  • IT infrastructure management
  • Team leadership
  • IT compliance
  • Cloud computing (AWS, GCP, Azure)
  • Cloud cost management
  • Cross-functional team management
  • Agile transformation and Scrum mastery
  • SRE and DevOps
  • Lab infrastructure oversight
  • Product management
  • Program and project management
  • ITSM (Jira, ServiceNow)
  • Service delivery and operations
  • Server operating systems
  • Storage solutions (SAN, NAS, FC, iSCSI)
  • Virtualization technologies
  • Networking fundamentals
  • Clustering techniques
  • Disaster recovery and backup solutions
  • Data reporting tools
  • Prompt engineering
  • AI tools

Certification

LESS (Large Scale Scrum), Certified ScrumMaster (CSM), Microsoft Certified Professional (MCP), Microsoft Specialist: Azure Infrastructure Solutions, ITIL Foundation Certified, PMP Training

Timeline

Sr. Engineering Manager / Architect

TransUnion Global Technology Centre
09.2021 - Current

Vice President

JPMorgan Chase & Co. (GTI-CHIP Division)
07.2019 - 09.2021

Senior Engineering Manager

Quest Software (Dell International Services)
04.2016 - 02.2019

Test Engineering Manager

Microsoft India
09.2014 - 03.2016

Senior Engineering Manager

InMage Systems
09.2008 - 08.2014

Project Lead

Hitachi Data Systems (via Xoriant Solutions)
10.2007 - 09.2008

Project Lead

Electronic Data Systems (EDS)
05.2006 - 10.2007

Branch Manager

Tata Elxsi Limited
08.1998 - 04.2006

B.Tech - Electronics & Telecommunications

Calcutta University
Santanu Ray