Network Security Engineer with 10 years of experience driving enterprise security operations across multi‑region infrastructures, specializing in Zscaler Zero Trust Exchange (ZIA/ZPA), firewall security, VPN implementations, and SSL inspection.
Expert in firewall administration (Palo Alto, Panorama, Check Point) with deep knowledge of NAT, ACLs, and IPsec VPN deployments, ensuring compliance with organizational security standards.
Strong foundation in routing & switching (BGP, OSPF, EIGRP, STP, RSTP, MSTP) and enterprise‑grade platforms (Cisco Nexus, Catalyst), enabling resilient and scalable network operations.
Hands‑on with automation & cloud — Cisco DNAC, AWS networking, and Cisco ISE — integrating hybrid infrastructures and streamlining enterprise network management.
Proven incident response leader, adept at managing P1/P2 critical incidents, SLA‑driven support, RCA analysis, and proactive monitoring using SolarWinds, Splunk, ServiceNow, Infoblox, and Thousand Eyes.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Network Security Engineer
Accenture
Bangalore
11.2023 - Current
Firewall & Security Operations: Managing firewall access policies and NAT configurations, administering Palo Alto environments with VPN connectivity, SSL inspection, and threat prevention capabilities according to business requirements.
IPSEC VPN Deployment: Implementing secure Site-to-Site IPSEC VPN solutions to enable protected enterprise communication channels.
Zscaler Zero Trust Exchange Administration: Administered and supported the Zscaler Zero Trust Exchange platform including ZIA, ZPA, and ZCC for enterprise users across multiple locations.
ZIA Security Policy Management: Configured and managed ZIA security policies including URL filtering, SSL inspection, bandwidth control, and cloud application policies to enhance security posture.
Firewall Rule Optimization: Optimized firewall rules and security objects to improve operational efficiency and minimize policy duplication.
Incident Management & Network Support: Managed P1/P2 incidents within SLA commitments, conducted RCA for recurring issues, and provided L2/L3 support for multi-region network environments.
Troubleshooting & Incident Resolution: Troubleshot web access issues, SSL handshake failures, and application access problems using Zscaler logs and packet captures while coordinating with Zscaler support for P1/P2 incident resolution, log analysis & defect escalations.
Cisco DNAC Automation: Utilizing Cisco DNAC for automated provisioning and policy-based network management across enterprise infrastructure environments.
Switching & Routing Administration: Configuring and troubleshooting Cisco Nexus and Catalyst switches for Layer 2/Layer 3 operations while resolving routing issues within BGP and OSPF networks.
Analyzed vulnerabilities in systems to enhance overall security posture.
Conducted security assessments to identify risks and recommend improvements.
Senior Network Engineer
TCS
Bangalore
09.2021 - 11.2023
Monitored client network for security breaches, investigating violations across applications to enhance overall security posture.
Implemented security controls on client enterprise network, assisting audit teams in validating and assessing controls to ensure compliance and security effectiveness.
Delivered administration, troubleshooting and security services for enterprise network ((3 Data centers & 60+ Remote sites)).
Implemented troubleshooting and fixed issues, recommending improvements for client application security and network problems to enhance system integrity across converged technology solutions.
Supported system and application teams in identifying and resolving functional issues, helping to identify or rule out network and security issues.
Used Splunk and SolarWinds for event correlation, Risk assessment (FMEA) and thread modeling (STRIDE).
Administration and assessment of PKI certificates for multiple applications to ensure data integrity and security.
NOC Engineer
MindTree
Bangalore
05.2018 - 08.2021
Install, configure & manage network connectivity in global network environment.
Upgraded Cisco IOS on Routers & Switches (3925,3945,4351 ISR, ASR 1001-X,3700 &3800 stack,4510, Catalyst 6880-x).
Monitored network devices and circuits via SolarWinds and Zabbix to ensure optimal performance.
Addressed MI and P1/P2 network issues to minimize downtime and maintain service quality through collaboration with carriers, technicians, and engineers.
Work with Vendors, ISP's & Field Engineers on Escalated cases. Taking care of all Change Requests (Change Management).
Developed standard operating procedures for resolving critical and company-sensitive issues.
Network Engineer
T-Mobile
Bellevue
11.2015 - 10.2017
Provisioned Checkpoint Firewall policies and utilized Provider for troubleshooting and implementing rules.
Conducted stateful inspection of Firewall rules to filter TCP/IP protocols and troubleshoot issues.
Authored and scheduled MOPs for implementing FW rules by creating nodes/groups/networks in Checkpoint's FW management server (Smart Domain Manager).
Pushed firewall rules to live production environments during maintenance windows.
Develop detailed template-based plans including: implementation, testing and back out procedures for all network implementations, upgrades and modifications.
Industry experience in working with IP routing protocols like EIGRP, BGP, OSPF.
Implemented Changes on Existing configurations for the applications on F5 load balancer.
Education
Master of Science - Software Engineering
University of Houston-Clear Lake
Houston
08-2015
B. Tech - Electronics and Communications Engineering
GITAM University
Visakhapatnam, AP
07-2012
Skills
Firewall and security management: Palo Alto, Check Point, Zscaler