Santhanamari P
Vadapalani ,Chennai
Summary
Seeking a Quality environment where my knowledge can be shared and enriched. Looking for an opportunity where I can improve my skills and my performance abilities.
Overview
1
1
year of professional experience
Work History
IT Support
Aarthi Scans Corporate Office
Vadapalani, Chennai
12.2023 - 06.2024
- Reduced downtime for users by providing timely on-site IT support and troubleshooting services.
- Reduced IT support tickets by proactively addressing common issues and providing user training.
- Coordinated with IT support teams to address technical issues arising from hardware or software failures within the data warehouse environment, ensuring minimal disruption to business operations.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
Education
MCA - MASTER OF COMPUTER APPLICATION -
Madras University
Chennai 12.2025
BCA-BACHELOR OF COMPUTER APPLICATION -
E.M.G Yadava women's College
Madurai04.2021
XII -
Govt Higher Secondary School
Sikkal03.2018
X -
Govt Higher Secondary School
Sikkal03.2016
Skills
- Type 40 words per minute
- Email support
- Maintaining Databases
- Ms Excel
- Ms Word
- Ms Power point
- Strategic Thinking
- Computer Application Proficiency
- Problem Analyzing & Solving
- Software installation& Maintenance
- Technical Support
- Active listening
- Punctuality and quick learning ability
- Willingness to learn
- Excellent time management skills
Languages
Tamil
Bilingual or Proficient (C2)
English
Intermediate (B1)
Personal Information
- Date of Birth: 31/07/2001
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Nativeaddress
Door No: 7/206, South Street, Sikkal, Ramanathapuram
Timeline
IT Support
Aarthi Scans Corporate Office
12.2023 - 06.2024
MCA - MASTER OF COMPUTER APPLICATION -
Madras University
BCA-BACHELOR OF COMPUTER APPLICATION -
E.M.G Yadava women's College
XII -
Govt Higher Secondary School
X -
Govt Higher Secondary School