Santhi Kolla

Platform Enhancements: Designed and executed enhancements for the Task platform, including automation, pre-computation, and auto-population features, ensuring scalable and efficient solutions.
Observability design: Architected and implemented observability setups for both work-orchestrator and plugin services, providing early detection of latency issues and system downtimes.
uTask Contributions: Played a key role in the development of uTask from its MVP phase, addressing API latency issues and contributing to feature improvements.
Team Leadership: Directed a team of 2 external engineers, focusing on integration testing coverage for the work-orchestrator.
Plugin Development: Led the architectural design and development of a new service for plugin development, including OCR and PEP plugins, from initial scaffold to completion.
PEP Migration: Oversaw the architectural migration of the PEP process from the Wok tool to uTask, providing strategic support and ensuring smooth adoption and issue resolution.
Project Moon Shot: Contributed to the architectural design and execution of 18+ pilot projects for Project Moon Shot, advancing the externalization of labeling tools.
LMS Integration: Managed the integration of Learning Management Systems (LMS), collaborating with vendors, conducting product analyses, and selecting optimal LMS solutions. Conducted a successful Proof of Concept (POC) and designed the integration strategy with internal systems.
Agent Portal: Key contributor to the Agent Portal project, focused on assigning work to gig workers. Developed and integrated features to streamline work assignment processes, enhancing overall efficiency and user experience.

• Amadeus : Worked as an offshore lead and transitioned to team building activities. Redesigned features for a new airline service, effectively addressing performance issues and contributing to service improvements.
• Technologies: Java, Spring Boot, ELK, Cabin, Docker, JUnit, Mockito.
• Methodologies: Scrum, Kanban.

Program Analysis & Design:
- Analyzed and designed program changes to meet evolving requirements.
- Reviewed and updated requirements documentation, and authored design documents.
- Applied technical expertise to develop specifications, implement program changes, create unit test scripts, and produce comprehensive documentation.

Testing & Quality Assurance:
- Planned, documented, and executed tests to ensure code changes align with requirements and specifications.
- Supported programming changes through quality assurance, user acceptance testing, and post-implementation phases.

Bug Fixing & Enhancements:
- Addressed bug fixes and performed minor enhancements to improve system functionality.
- Provided estimates and metrics for various projects and clients.

Architecture & Leadership:
- Designed architecture for new enhancements to ensure robust system integration.
- Led and trained the team on project-specific technologies, enhancing team capabilities and performance.

Client & Team Interaction:
- Engaged with interface teams and customers to gather requirements and address issues.
- Managed building and deployment activities, including App Store submissions.
- Monitored team progress and supported team members in achieving project goals.

Configuration & Management:
- Oversaw configuration management, handling all project-related artifacts, including source code for various technologies.
- Demonstrated strong experience in ITIL lifecycle management, focusing on incident and problem management.
- Familiar with DevOps practices to streamline development and deployment processes.

Scrum & Agile Management:
- Managed the Scrum process in coordination with the Scrum team, adhering to Agile methodology.
- Arranged and facilitated daily stand-up meetings, sprint planning meetings, and retrospectives.
- Supported product owners in refining product backlogs and preparing for upcoming sprints.
- Ensured efficient decision-making processes and adaptation through effective meeting facilitation.