Santhikrishna K T
Bengaluru
Summary
Result Driven HR Professional with 8+ years of experience in HR Operations and Administration, Including 2 years of Proven expertise in SAP Success Factors Employee Central & Performance Management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Software Engineer
HSBC Software Development (India) Private Limited
Hyderabad
12.2022 - Current
- 2 years of extensive experience in handling all incidents raised by customers/end users related to the SAP Success Factors Employee Central, Performance Management, and Learning modules.
- Daily, working on technical support tickets on a priority basis by monitoring the ticketing tool software (ServiceNow).
- Completed SFX accreditation and expertise, including Employee Central, Position Management, and Performance Management.
- Extensive working/testing experience on DEV, UAT, and other instances.
- Working on bulk uploads for service requests - Job code SR (Weekly), and Location SR (Monthly) for creation amendments and inactivation.
- Working on creation and amendments of Bank ID in EC.
- Supporting on global assignment-related tickets.
- Handles incidents related to position management, workflow, job information, job relationship, core leaves, employment data, event, event reason, picklist, Route forms, IPP, Goals management, Performance form, etc.
- Working on Data Migration to upload employment data and foundation data.
- Worked on standard and ad hoc reports.
- Preparing monthly Dashboard, which is used by senior management to submit to the top leadership.
- Involves in daily status calls and weekly calls with SAP and Business.
- Familiar with working in ServiceNow and JIRA.
Human Resource Admin
121 Outsource India Pvt Ltd
Bengaluru
06.2018 - 12.2022
- Prepare job postings and recruitment ads, screen applicants and resumes, conduct candidate interviews, and provide hiring managers with the best-qualified candidates. Communicate employment offers to selected candidates and negotiate counter offers when required.
- Responsible for the onboarding process by performing background checks, issuing offer and appointment letters, and facilitating orientations.
- Devised and implemented HR programs promoting health and welfare initiatives, which remarkably enhanced employee engagement.
- Proficiently utilized Company's HRIS system to enter, manage, and monitor pertinent HR-related information.
- Maintain personnel records and ensure timely and accurate records/documentation.
- Lead a team providing first-line assistance to employees on general HR administrative matters, answers to questions, and standard policy/procedural information.
- Also performing routine problem resolution or referral on matters pertaining to employment, pay, and benefits, administration, and/or employee relations.
Liaison Officer
Aurinko Academy
05.2017 - 12.2017
- Managed day to day school operations by establishing action plans, preparing school activities schedules e.g
- - Behavioural issues in children, preparing Timetable, Parent teacher meeting, sports day, Field trip etc
- Coordinated with director of the school and imparted facilities promoting educational and recreational development
- Operated as a first line point of contact and provide immediate response to all general queries from teachers, parents, external vendors
- Handled employee recruitment and enrichment, leave management, salary pay out and exit procedures
- In charge of school inventory and record management
P & O Professional
Novonordisk
05.2016 - 11.2016
- Maintained HR database, time, and attendance, and performed bi-weekly payroll for both in house and direct sales employees using Adrenalin software
- Assisted HR manager by organizing, updating, and maintaining files, records, correspondence, charts and reports
- Initiate and coordinate background check and health assessment screenings
- Obtain signed releases, submit requests to vendors, retrieve, disseminate, and file results
- Preparation of Offer and appointment letter and ensure that all relevant HR documents are accurately filed in the primary and supplementary personnel file folder sections for ease of information retrieval
HR Executive
L&P Global Connexions
08.2011 - 05.2012
- Responsible for full life cycle recruiting and hiring for IT and Non-IT positions
- Managed client contracts and relationships relating to recruitment process
- Assisted in preparing HR Policies and hosted annual meet
Education
Master of Business Administration -
Calicut University
01.2010
Skills
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Learning
- Position Management
- Employee Data Management
- Bulk Data Upload
- Administrative Expert
- Communication Skills
- MS Office
- Testing and deployment
- Dashboard creation
Certification
- SFX Accreditation in Employee Central Administration
- SFX Accreditation in Position Management
- SFX Accreditation in Performance management and Administration
- Certified in HR Management, Payroll and Industrial Law, 2017
- Certified Human Resource Management Professional, 2011
Accomplishments
- HTI Circle of Excellence Award Q1. 2024
- HTI Pat on the Back Award Q3 2023
Appreciation
- Received many Appreciation from end users for the quick resolution provided
Timeline
Software Engineer
HSBC Software Development (India) Private Limited
12.2022 - Current
Human Resource Admin
121 Outsource India Pvt Ltd
06.2018 - 12.2022
Liaison Officer
Aurinko Academy
05.2017 - 12.2017
P & O Professional
Novonordisk
05.2016 - 11.2016
HR Executive
L&P Global Connexions
08.2011 - 05.2012
- SFX Accreditation in Employee Central Administration
- SFX Accreditation in Position Management
- SFX Accreditation in Performance management and Administration
- Certified in HR Management, Payroll and Industrial Law, 2017
- Certified Human Resource Management Professional, 2011
Master of Business Administration -
Calicut University
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