Santhiya M

Loss Mitigation

• Helping the borrower to protect their property to avoid Foreclosure activities by
  providing them Modification Plans.
• Once borrower gets default and whenever he requires any mortgage assistance
  borrower will submit the Mortgage Assistance Form or Borrower Requesting Plan
  (BRP).
• Based on the BRP we will request the additional documents or proof from the
  borrower like paytubs, Profit and loss statement, SSN Certificate, HUD1, Multi Listing, Agreement, Listing Agreement, Purchase Agreement.
• Once borrower provides all the required documents we will calculate borrower’s financial status, Delinquency of loan and we will provide the modification plans like Forbearance, Payment Deferral, Repayment Plan, and Flex Modification based on investor guidelines.
• 100% compliance and data accuracy while reviewing files.
• Reviewing, analysing and reporting on quality discrepancies.
• Interaction with both onshore and offshore team.
• Performing internal quality check for the process and provides immediate feedback to production.

• Company Overview: NSM Services PVT LTD
• I have hands-on experience in CMOD Settlement, Docs In and also worked on applications like CMOD, Remedy, Filenet.
• Diligent and detail-oriented thorough in verifying loan documents and reviewing file documentation to guide each loan for modification.
• Computer savvy in MS Office Suite and proprietary mortgage-processing software.
• Providing support to the teams by ensuring the timely, judicious, and accurate processing of mortgage modification.
• Process - Closing and QC - MOD Settlement (Forward Servicing)
• The final review/edit of the loan modification terms in the Investor website (FNMA) as per the modification terms present with the servicer and Closing/Settling the loan modification.
• Once the loan modification is settled/closed, the borrower can start paying the monthly payments as per the new modification terms.
• NSM Services PVT LTD