SANTHOSH A. C
Senior Manager, Business Operations
Bangalore
Summary
Pursue a challenging career in a reputed organization. Be involved in diverse activities and responsibilities and get exposure to new skills in sales, marketing and partner experience roles.
Overview
25
25
years of professional experience
6
6
Languages
Work History
Senior Manager, Business Operations Apps Renewals Japan & Asiapac
ORACLE
03.2019 - Current
- Provide business operations support to Vice President, Japan & Asia pacific Apps Business.
- Build Strategic plans in alignment with business vision. Add governance model to ensure the results are tracked to successful closure.
- Prepare business analytics on market growth by Geography by Product and present to VP and Executive Management team.
- Assist Performance reviews for APAC & Japan Regional Sales Team.
- Collaborate with Contracting, Quote, Collections and Legal teams while deal closure.
- Maintain adequate sales pipeline share between Sales Rep’s and ensure maximum quarterly sales output.
- Ensure business gaps are identified proactively and appropriate solutions are implemented to achieve quarterly sales results.
- Provide quarter end support to finalize revenue numbers and ensure tight control on any revenue fallouts.
- Put Data quality checks in place and ensure utmost accuracy.
- Arrange training for newly on-boarded Regional Renewal Leaders / Sales Team with basic tools & processes and ensure smooth knowledge transfer is executed.
- CURRENT COMPANY: ORACLE INDIA PVT LTD
- Current Position: Senior Manager, Business Operations ( Mar 19 Onwards till date )
Sales Management Analyst / Advisor for GBS Asiapac
IBM
09.2010 - 02.2019
- Conduct Weekly Sales Cadence for Asean GBS Leader and a team of 50+ sales team.
- Provide high level Business Analytics to enable Leaders to make quick business decisions.
- PRISM & Cognos Tool Testing and implementation to Asean GBS Business.
- Weekly Business update publication to all Asean Stakeholders.
- Assist performance reviews for 50+ sales team across Asean region.
- COMPANY: IBM INDIA PVT LTD
- Current Position: APAC GBS SMS Leader – ( Sep’10 to Feb ’19)
Team Leader for GBS Order & Claims Management
Hewlett Packard
05.2002 - 09.2010
- Financial Analyst HP GBS Worldwide.
- GBS Business Continuity Plan Lead (BCP)
- Certified Internal ISO Auditor
- Business Process Analyst
- Senior Process Associate
- Process Associate
- COMPANY: HEWLETT PACKARD
- Financial Analyst – May 2008 to September 2010
Finance & Accounts Assistant
Mobilink
11.2000 - 05.2002
- Frontend customer support.
- Customer Service Executive
- COMPANY: DSS Mobile Communications LTD (MOBILINK)
- Nov 2000 to May 2002
Audit Assistant
Phillips’ & Co
05.2000 - 11.2000
- Worked as Audit Assistant for 6 months for a private C.A firm.
- COMPANY: Phillips’s & Co.
- May 2000 to Nov 2000
Education
MBA - Finance
Annamalai University
01.2006
B.Com - undefined
CHRIST COLLEGE
01.2000
Skills
- Business Operations - Sales
- Sales Management Analyst
- Business Transformation
- Sales Order & Claims Management
- People handling
Career Profile
An experienced professional with a career spanning more than 25+ Years
Accomplishments
- Achieved single to double growth YoY for FY25 for Asean Apps Business.
- Moved Apps Renewal Rate from 40% to 80%, inspite of existing business complexity + pandemic challenges.
- Consistently received Top Performance rating all through my tenure.
- Built automation reports that smoothened weekly forecast review discussions. It also enabled more focus on grey areas of business that led to overall business control & improvement thereafter.
- Have received multiple appreciations on quarterly basis for the consistent quality support provided by business operations.
Interests
Travelling, Movies
Personal Profile
- Date of Birth: 14th February 1979
- Computer Proficiency: MS Office, Brio, Tally, Internet, SAP, Siebel, Lotus Notes, Analytical DV.
- Address: House # 123, 15th Cross Vijayalakshmi Layout, Near Om Shakti Temple (Banjara Lyt), Horamavu, Bangalore-560043.
Timeline
Senior Manager, Business Operations Apps Renewals Japan & Asiapac
ORACLE
03.2019 - Current
Sales Management Analyst / Advisor for GBS Asiapac
IBM
09.2010 - 02.2019
Team Leader for GBS Order & Claims Management
Hewlett Packard
05.2002 - 09.2010
Finance & Accounts Assistant
Mobilink
11.2000 - 05.2002
Audit Assistant
Phillips’ & Co
05.2000 - 11.2000
B.Com - undefined
CHRIST COLLEGE
MBA - Finance
Annamalai University