Santhosh Athikam
Hyderabad
Summary
Results-driven IT Professional with 12+ years of experience managing projects and delivering outstanding quality and service. Recognized for exceptional performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Consultant Engineer
Verizon Data Services India Ltd.
Hyderabad
11.2014 - Current
- IT professional with 12+ years of diverse industry experience, currently serving as Work Report Manager/Sr. Engineer Consultant at Verizon.
- Demonstrated strong team leadership skills by effectively managing a diverse team of 22 people, including vendors from TCS and Cognizant, promoting collaboration and unity.
- Worked on estimations and efforts for different projects based on the metrics collected.
- Involved and provided inputs in deriving the test plan and strategy.
- Implement, gather, and report team and project metrics.
- Tracking the progress and health of the project using tools like ALM (QC), JIRA, qtest,Azure
- Assisted the Product owner by prioritizing feature development based on business value and strategic alignment.
- Ensured seamless coordination between onsite and offshore operations.
- Adept at leveraging Adobe Analytics, Power BI, Tableau, and content square to enhance data analysis capabilities.
- Assessed potential areas for automation and determined their viability.
- Maintained test traceability and ensured comprehensive test coverage.
- Skilled in effectively managing and tracking bugs through various platforms including Quality Center/ALM, JIRA, and Azure.
- Experience of executing End-to-End Projects.
- Demonstrated expertise in Agile Testing Methodologies and implementation of the Software Testing Life Cycle (STLC).
- Proficient in preparing project health reports on a daily, weekly, and monthly basis.
- Effectively communicated with team members and various stakeholders, showcasing strong interpersonal abilities.
- Adapted resource allocation strategies based on client demands and project objectives
- Consistently monitored and managed performance against targets, identifying risks and maximizing opportunities.
- Conducted thorough assessments of skill and performance revenue deficiencies, facilitating informed strategic choices
- Elevated project performance by ensuring alignment of objectives through active coordination and liaison efforts.
Software engineer
Tech Mahindra Ltd (Swisscom AG)
Hyderabad
01.2012 - 12.2014
- As a first step in my IT career, I worked as a team member for a prestigious client Swisscom AG
- I have worked in Wireline End to End Applications Testing
- Worked in applications like Seibel CRM applications, ERP applications, Mobile Apps
- Involved in preparing test scenarios, test cases based on Business Requirements
Education
LL.M -
Osmania University
Hyderabad01.2017
LL.B -
Osmania University
Hyderabad01.2015
B.Tech - CSE
CBIT
Hyderabad01.2011
Skills
- Agile
- Scrum
- JIRA
- Confluence
- GIT-HUB Repository
- Jenkins
- Resource Planning
- Client relationships
- Team management
- Leadership
- Lifecycle project management
- Risk mitigation planning
- Qtest
- HP ALM / Quality Center (QC)
- Agile Testing Methodologies
- Functional testing
- Automation Testing
- Regression Testing
- System Testing
- User Acceptance Testing
- Mobile Testing (Android, iOS)
- API Testing
- Smoke/Sanity testing
- Test Plans / Strategies
- Defect Metrics
- Product management
- Core Java
- Selenium
- SQL
- Digital marketing
- SEO
- Google Search Console
- Screaming Frog
- Structured Data tool
- Link miner
- Adobe Analytics
- Tableau
- Power BI
- Content square
- Postman
- Troubleshooting Skills
Certification
- PROFESSIONAL SCRUM MASTER I (PSM-I) certified from scrum.org
- PROFESSIONAL SCRUM PRODUCT OWNER I (PSPO-I) certified from scrum.org
- TOSCA AS1 Certified.
- ISTQB Foundation level certified from ITB.
Awards
- In Verizon, I have received 10 Spotlight awards, 3 Cheers for Peers awards, 22 Simple Thanks Awards and 1 Consumer Star award till date.
- In Tech Mahindra, I have received 4 POB awards.
Accomplishments
- In Verizon, I have received 10 Spotlight awards, 3 Cheers for
Peers awards, 23 Simple Thanks Awards and 1 Consumer Star award
till date. - In Tech Mahindra, I have received 4 POB awards.
References
References available upon request.
Timeline
Senior Consultant Engineer
Verizon Data Services India Ltd.
11.2014 - Current
Software engineer
Tech Mahindra Ltd (Swisscom AG)
01.2012 - 12.2014
LL.M -
Osmania University
LL.B -
Osmania University
B.Tech - CSE
CBIT
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