Overview
Work History
Education
Skills
Timeline
Waitress

SANTHOSH DANIYAL.G A

Kanchipuram District

Overview

6
6
years of professional experience
3
3
Languages

Work History

Waitress

Nandhana Palace
bangalore
10.2020 - 02.2023
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Processed orders and sent to kitchen employees for preparation.
  • Increased sales significantly by upselling higher-end products to customers.

Waitress

Nagarjuna restaurant
Bangalore
03.2017 - 12.2019
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

No Degree -

Government Higher Secondary School, Manampathy
Manampathy Tamil Nadu State Board
04.2001 -

No Degree -

SSLC St.joseph High School, R N Kandigai
Tamil Nadu State Board
04.2001 -

Skills

Menu memorization

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Timeline

Waitress

Nandhana Palace
10.2020 - 02.2023

Waitress

Nagarjuna restaurant
03.2017 - 12.2019

No Degree -

Government Higher Secondary School, Manampathy
04.2001 -

No Degree -

SSLC St.joseph High School, R N Kandigai
04.2001 -

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SANTHOSH DANIYAL.G A