SANTHOSH DANIYAL.G A
Kanchipuram District
Overview
6
6
years of professional experience
3
3
Languages
Work History
Waitress
Nandhana Palace
bangalore
10.2020 - 02.2023
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Processed orders and sent to kitchen employees for preparation.
- Increased sales significantly by upselling higher-end products to customers.
Waitress
Nagarjuna restaurant
Bangalore
03.2017 - 12.2019
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
No Degree -
Government Higher Secondary School, Manampathy
Manampathy Tamil Nadu State Board 04.2001 -
No Degree -
SSLC St.joseph High School, R N Kandigai
Tamil Nadu State Board 04.2001 -
Skills
Menu memorization
Beverage preparation
Tableside Service
Food spoilage prevention
Timeline
Waitress
Nandhana Palace
10.2020 - 02.2023
Waitress
Nagarjuna restaurant
03.2017 - 12.2019
No Degree -
Government Higher Secondary School, Manampathy
04.2001 -
No Degree -
SSLC St.joseph High School, R N Kandigai
04.2001 -