POS
Santhosh Elangovan
Retail Value Format
Madurai
Summary
Dynamic Store Manager with a proven track record at Reliance retail ltd, excelling in customer service management and team development. Enhanced sales through innovative merchandising and effective staff training, fostering a positive environment. Skilled in retail inventory management and loss prevention, driving operational success in fast-paced settings.
Overview
3
3
years of professional experience
2
2
Language
Work History
Store Manager
KPNfresh
03.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Store Manager
Reliance Retail
11.2022 - 03.2025
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
MBA - Marketing Management And Research
Madurai Kamaraj University
Madurai, India 04.2001 -
Skills
Operations management
Loss prevention
Inventory management
Inventory control
Cash Management
Shift scheduling
Friendly and positive
Team development
Store merchandising
Employee training
Software
SAP MM
MS Excel
Timeline
Store Manager
KPNfresh
03.2025 - Current
Store Manager
Reliance Retail
11.2022 - 03.2025
MBA - Marketing Management And Research
Madurai Kamaraj University
04.2001 -