Santhosh Hebbar

• People Reporting line of 2 Reporting Managers covering span of 70 Staffs
• Responsible for Monitoring and Governance of Accounts Payable, Accounting, Procurement, Travel Expense, Telecom Expense management and PTP Continuous Improvement /Transformation Projects
• Lead for Validation of PTP policies/procedures/objectives related to Accounts Payable, Travel Expense, Procurement, Accounting Norms and Vendor Bank account norms
• Formulate and facilitate Stakeholder Engagement, Monitor and Govern Net Promoter Score/Survey
• Moderate Monthly Review of Risk Control, Audit Facilitation, Monthly and Quarterly Business Performance Review with Regional Stakeholders
• Handled Offshore Resource billing, Budget and Cost Control topics, Client Service Agreement documentation & sign-off with stakeholders
• Responsible for Continuous Improvement & Best Practices initiatives to facilitate Ontime Payment deliverables
• Comprehensive involvement in formulation of KPI/KRI, Data Quality Indicators etc. with Regional/Global Stakeholders

Skills: Operational Risk Management · PeopleSoft · Alteryx · People Development · Microsoft Power BI · Audit Management · Accounts Receivable (AR) · Accounts Payable (AP) · Stakeholder Management · Leadership

• Responsible for delivery of KYC Client Data Management for Retail and Wholesale Banking function of SG group
• People Reporting line of 3 Managers covering span of 90 Staffs between Bangalore & Chennai center delivering KYC referential data management services
• Lead / Delivered Operational integration of Retail and Wholesale Banking Process Operations in SGGSC Bangalore through levers of Workforce Expertise, IT/OPS Synergies, Client Centricity & Governance
• Handled Initiatives on Client Data Digitalization, Functional Process Transformation of ~120 Client attributes in scope i.e., Data Quality v/s Norms & Standards, Market Events, Proactive Remediation projects enabling ~18 FTE Soft Savings Per annum ; 27 K EUR Annual Cost Savings
• Formulated and Delivered KBI/KP Indicators for Monthly /Quarterly Business Review Dashboard
• Responsible for Risk review on Client Data Operations, Audit/Inspection Representations & Business Continuity Resilience Model

Achievements:

• Operational Integration of Client Data streams leading to Process Synergies, Transformation & Effort efficiency as Client Data Hub (Wholesale and Retail Banking Data Management)
• Product Owner role to reduce functional and technical discrepancies between Legacy and Target SG Client Referential systems (2019) under IT OPS Sync model
• Recipient of Star of Quarter Award

Skills: Operational Risk Management · People Development · Audit Management · Stakeholder Management · Leadership

• Responsible for delivery of KYC Client Data Management for Wholesale Banking function of SG group
• People Reporting line of 2 Managers covering span of 50 Staffs between Bangalore & Chennai center delivering KYC Referential Data Management Services
• Handled Initiatives on Client Data Digitalization, Functional Process Transformation of ~60 to 80 Client attributes in scope i.e., Data Quality v/s Norms & Standards, Market Events, Proactive Remediation projects enabling ~ 8 FTE Soft Savings Per Annum
• Responsible for Risk review on Client Data Operations, Audit/Inspection Representations & Business Continuity Resilience Model

Skills: People Development · Audit Management · Stakeholder Management

• Handled Project on Client Offboarding application by proposing Techno/Functional process flow changes leading to increase in processing capacity of volumes (1.5 x), reduce operational errors by process simplification and system enhancement (97- 98% accuracy)Handled Project on Client Offboarding application by proposing Techno/Functional process flow changes leading to increase in processing capacity of volumes (1.5 x), reduce operational errors by process simplification and system enhancement (97- 98% accuracy)

• Skills: Audit Management · Project Management

• Handled Cost / Net Banking Income related Recharge/Retrocession Transfer Pricing Computation and Analysis, Settlements and Reconciliation follow up for Business/Service line scope (Span of 10 Staffs)
• Responsible for monitoring and certification of Inter entity Transfer Pricing Receivable and Payable balances in Balance certification tool for regulatory compliance
• Lead for Operational and Steer co committee on Transfer Pricing, Stake holder visits, Internal /External Audit and Business partners liaison
• Responsible for Risk review on Transfer Pricing Operations, Audit/Inspection Representations & Business Continuity Resilience Model

Achievements:

• Delivered Functional mapping /testing of Cost Allocation Simplification and Transfer Pricing module flows
• Adhoc request management to track internal /external queries (Project COAST, SALT, WAR, CORAL)

Skills: People Development · Audit Management · Financial Performance Analysis · Transfer Pricing · Essbase

• Delivered Expense /Headcount Closing and Monitoring in Management reporting systems including calculation/allocation of support functions cost to Business line; ABC and ARC cost allocation method (Span of 8 Staffs)
• Lead for Financial Performance re-org and restatement projects of Business line and support functions in Management Reporting systems (Projects Resolution, Evolution etc.)
• Responsible for Production of Headcount and Cost Dashboard /Reports on regular & adhoc basis to Regional Stakeholder and CFOs/COOs
• Responsible for Budgeting preparation and assistance, Forecasting, Estimate and Actual reporting for support function activities

Achievements:

• SMART CLOSE - HC & Direct expense Closing in Management Reporting systems i.e., expense closure in 4 v/s 8 days
• Risk Mantra Award for disseminating of Risk awareness /best practices and mitigation initiatives

Skills: People Development · Audit Management · Financial Performance Analysis · Essbase · Budgeting & Forecasting

• Responsible for Production of Pre-closure/GL Expense analysis report, Flash Cost and HC reports to CFO/COOs with first level analysis for strategic decision making (Span of 6 Staffs)
• Responsible for validation and Reduction Adjustment /Reclass, Restatement of costs
• EDM/RC 500 Referential cleanup clean up (2010-11)

Skills: Audit Management · Financial Performance Analysis · Essbase · Budgeting & Forecasting

• Prepared Business line and Support function HC and Expense movement Management Dashboard on with first level analysis commentaries

Skills: Financial Performance Analysis · Essbase · Budgeting & Forecasting

• Performed Pre & Post Pay Voucher Quality Checks, Price and Quantity discrepancy resolution, Vendor Balance certification , Vendor setup and pay cycle processing Handled Passing of month-end accruals , Opening and closing of Period / GL module during month end process in People Soft ERP
• Global Expense Migration People Soft UAT - Accounts Payable, Fixed Asset and GL period

Skills: PeopleSoft

• Responsible for Vendor setup and Pay cycle processing , Pre & Post Pay Voucher Quality Checks, Price and Quantity discrepancy resolution and Vendor Balance certification
• Recipient of Platinum award for Quality Audit initiatives

Skills: Baan ERP

• Handled Customer Relationship Queries & Services and Back Office Accounting Operations at Regional Office ( Responsible for 6K Customer Accounts)

• Fronted in Finalization of accounts related to Partnership Firms, Sole Proprietorship, Companies, Filing of tax returns and Audit of books of accounts (20 % Onsite Audits)