Santhosh Kumar
Theni, Chinnamanur
Summary
Dynamic B2B Manager at Reliance PPM Service Limited, skilled in developing impactful marketing strategies that enhance customer acquisition and retention. Proven ability in sales presentations and strategic planning, coupled with strong relationship management. Successfully improved business analysis tools, driving efficiency and collaboration across teams.
Hardworking employee with customer s
Overview
2
2
years of professional experience
2021
2021
years of post-secondary education
Work History
B2B Manager
Reliance PPM Service Limited
Chinnamanur
07.2025 - Current
- Developed and implemented B2B marketing strategies to optimize customer acquisition and retention.
- Identified areas of improvement within existing processes or procedures related to B2B operations.
- Created sales presentations that clearly articulated product features, benefits, and value proposition.
- Improved tools to enable better tracking and business analysis.
- Worked closely with internal teams to deliver on high-profile, complex projects.
- Directed and coordinated products, services and sales activities.
Jio Point Assistant Manager
Reliance PPM service Limited
Chinnamanur
06.2024 - 06.2025
- Maintained accurate records of sales transactions using point-of-sale systems.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Developed a system for tracking inventory and ordering supplies as needed.
- Collaborated with management on developing strategic plans for achieving business goals.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Field Sales Executive
Sivakami Amman Traders
Chinnamanur
12.2023 - 05.2024
- Greeted and assisted customers to foster positive experiences.
- Generated leads through direct contact with customers and online sources.
- Attended quarterly training workshops to learn question-based sales techniques.
Education
BBA - English
Bharathidasan University
Trichy 08.2024 - 02.2026
Technical Board - Electrical And Electronics Engineering
Government Polytechnic College
07.2016 - 05.2019
Amala Annai Hr.Sec School
T. Sindala cherrySkills
- B2B marketing strategy
- Customer acquisition
- Customer retention
- Sales presentations
- Business analysis
- Inventory management
- Sales reporting
- Customer satisfaction monitoring
- Strategic planning
- Compliance management
- Customer service resolution
- Lead generation
- Data tracking tools
- Team collaboration
- Sales trends analysis
- Relationship management
- Business generation
- Staff training
- Business development
- Loss prevention
- Team building and leadership
- Partnership development
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
B2B Manager
Reliance PPM Service Limited
07.2025 - Current
BBA - English
Bharathidasan University
08.2024 - 02.2026
Jio Point Assistant Manager
Reliance PPM service Limited
06.2024 - 06.2025
Field Sales Executive
Sivakami Amman Traders
12.2023 - 05.2024
Technical Board - Electrical And Electronics Engineering
Government Polytechnic College
07.2016 - 05.2019
Amala Annai Hr.Sec School