SANTHOSH KUMAR V

CHENNAI

Summary

Enthusiastic and detail-oriented BCA graduate with a strong foundation in troubleshooting, system support, and customer service. Eager to start a career as a Service Desk Analyst, with knowledge of operating systems, networking basics, and ticketing tools. Quick learner with excellent communication and problem-solving skills, capable of handling technical queries with patience and professionalism. Dedicated to providing quality support and contributing to efficient IT service delivery while continuously developing technical expertise.

Overview

Certification

Work History

Customer Support Associate

Sutherland

08.2024 - 11.2024

A Customer Support Associate is a professional who helps customers resolve their queries, issues, and concerns related to a company’s products or services. They act as the bridge between the customer and the company, ensuring customer satisfaction and building trust.

Education

Bachelor Of Computer Application -

SRM Arts and Science College

Kattankulathur, Chennai.

05.2024

HSC - Computer Science

ST.Joseph Matriculation Higher Secondary School

Maraimalainagar,Chennai.

04.2021

Skills

Customer Support
Customer Service

Front End Development
Mysql