Santhosh Pavana Chavali
Hyderabad
Summary
Dynamic Lead Consultant with a proven track record at Atrium India Pvt Ltd, specializing in Salesforce Einstein Analytics and Tableau. Adept at mentoring teams and delivering tailored analytics solutions. Strong leadership and problem-solving skills drive project success, ensuring client satisfaction and effective collaboration across diverse teams.
Overview
17
17
years of professional experience
Work History
Lead Consultant
Atrium India Pvt Ltd
03.2022 - 03.2024
- Led development of dashboards in Salesforce TCRM and Tableau to provide actionable insights for clients.
- Collaborated with clients to identify needs and propose tailored consulting services.
- Used clients' requirements to develop targeted solutions to fit specific needs.
- Facilitated daily stand-ups and sprint planning calls, coordinating between project teams and product owner to ensure alignment.
- Mentored junior consultants on best practices and project management techniques, enhancing team capability.
Program Manager/Squad Leader
IBM India Pvt Ltd
09.2018 - 09.2021
- Engaging with product owners and working with the delivery teams to understand and solution the requirements.
- Kept the team accountable and the project on track by consistently checking in with different teams for status updates.
- Owned and chaired daily defect calls with lead development, test, and operational teams, providing clear minutes and actions.
- Facilitated daily stand ups, sprint planning calls, and retrospectives, coordinating between project teams and product owner.
- Developed enterprise Einstein Analytics strategy, with focus on business engagement, data governance, data architecture and advanced visualization/analytics capabilities.
- Applied Advanced SAQL skills to enhance data visualization and insights.
- Extensive experience in designing custom objects, custom fields, page layouts, custom tabs, custom reports, report folders and report extractions to various formats.
- In-depth understanding of the capabilities and constraints of the Salesforce CRM application coupled with good understanding of the business processes.
- Experience working closely with the QA testing team and defect tracking.
Transition Lead (Web Technologies)
IBM India Pvt Ltd
08.2017 - 03.2018
- Managed project from requirements gathering to completion, leading development team to deliver on time.
- Worked as a Product owner and Scrum Master during Agile development.
- Provided project timelines & partnered with designers to help define and implement user interface.
- Worked with designers and UI developers to help them create customer-engaging interfaces.
- Contributed to process and workflow enhancements, improving overall project efficiency.
- Contributed to the development of core features for the application.
- Responsible for handling all the development related issues and technical difficulties.
- Managed work to meet the project deadlines.
- Worked with team members on server-side integration.
- Engaged in collaborative design discussions to influence project outcomes.
- Technology Transition and Execution.
- Oversaw defect management process, identifying and resolving software issues to ensure quality deliverables.
Transition Lead/Team Lead (Cognos)
IBM India Pvt Ltd
09.2015 - 07.2017
- Developed transitioning plan for transferring reporting delivery from Philippines to India team.
- Actively manage project risks and issues and recommend solutions to effectively overcome these.
- Engaged in discussions to align functional and business objectives across teams.
- Monitored knowledge transfer activities to ensure seamless reporting integration.
- Lead meetings and workshops for projects, or elements of them.
- Logged and tracked open requirements/issues to resolution, confirming task owners and establishing target dates.
- Set the new hires ready to work.
- Resolved client complaints by implementing solutions and prevention mechanisms.
Lead Developer (Cognos)
IBM India Pvt Ltd
12.2013 - 08.2015
- Advised on best practices for report development to maintain optimal performance.
- Ensured data quality in reports and managed defect resolution effectively.
- Collaborated with team to address reporting issues effectively.
- Technical Liaison and Requirement analysis.
Developer (Cognos)
IBM India Pvt Ltd
10.2011 - 11.2013
- Developed Cognos reports to enhance business intelligence analysis capabilities.
- Optimized existing reports for better performance and usability.
- Designed dashboards to visualize key performance indicators for stakeholders.
- Worked closely with Business Analysts and Project Managers to gather requirements and deliver timely results.
- Collaborated with cross-functional teams to gather requirements and clearly define project scope.
- Troubleshot technical issues related to reporting tools to ensure seamless reporting functionality.
Team Lead
ICICI Bank LTD
05.2009 - 09.2011
- Managed cash management services and operations for daily retail banking transactions.
- Processed cash and cheques, ensuring accurate day-end balance closures.
- Executed demat account services, facilitating efficient trading activities.
Sr Team Member
BA Continuum Solutions
02.2008 - 04.2009
- Led team in implementing process improvements for operational efficiency.
- Mentored junior team members on best practices and workflows.
- Coordinated project timelines and deliverables across multiple departments.
- Reconciled monthly loan accounts to enhance accuracy of financial reporting.
Associate
Deloitte
05.2007 - 01.2008
- Delivered financial advisory services to clients to enhance portfolio performance.
- Assessed property worth through land valuation to inform investment decisions.
- Abstracted leases from real estate documents to streamline contract management.
Education
PGDB - Banking and Insurance
ICICI MANIPAL ACADEMY
Manipal AcademyPGDB - Finance
Symbiosis Centre For Distance Learning
Symbiosis Centre For Distance LearningB.COM (HONS) - Accounting and Finance
Osmania University
Indian Institute Of Management And CommerceSkills
- Tableau
- Salesforce Einstein Analytics
- Cognos Analytics
- Data visualization
- Power BI
- SQL
- Salesforce platform app builder
Individual Awards
- Manager Exemplar 2021
- Leaders’ appreciations
- Multiple Manager’s choice awards
Project Awards
- Project Lead for IBM Sales Dashboard- Mobile app development
- Golden bridge Business and Innovation awards -Gold
- Stevie Award- Silver
Timeline
Lead Consultant
Atrium India Pvt Ltd
03.2022 - 03.2024
Program Manager/Squad Leader
IBM India Pvt Ltd
09.2018 - 09.2021
Transition Lead (Web Technologies)
IBM India Pvt Ltd
08.2017 - 03.2018
Transition Lead/Team Lead (Cognos)
IBM India Pvt Ltd
09.2015 - 07.2017
Lead Developer (Cognos)
IBM India Pvt Ltd
12.2013 - 08.2015
Developer (Cognos)
IBM India Pvt Ltd
10.2011 - 11.2013
Team Lead
ICICI Bank LTD
05.2009 - 09.2011
Sr Team Member
BA Continuum Solutions
02.2008 - 04.2009
Associate
Deloitte
05.2007 - 01.2008
PGDB - Banking and Insurance
ICICI MANIPAL ACADEMY
PGDB - Finance
Symbiosis Centre For Distance Learning
B.COM (HONS) - Accounting and Finance
Osmania University