Summary
Overview
Work History
Education
Skills
Individual Awards
Project Awards
Timeline
Generic

Santhosh Pavana Chavali

Hyderabad

Summary

Dynamic Lead Consultant with a proven track record at Atrium India Pvt Ltd, specializing in Salesforce Einstein Analytics and Tableau. Adept at mentoring teams and delivering tailored analytics solutions. Strong leadership and problem-solving skills drive project success, ensuring client satisfaction and effective collaboration across diverse teams.

Overview

17
17
years of professional experience

Work History

Lead Consultant

Atrium India Pvt Ltd
03.2022 - 03.2024
  • Led development of dashboards in Salesforce TCRM and Tableau to provide actionable insights for clients.
  • Collaborated with clients to identify needs and propose tailored consulting services.
  • Used clients' requirements to develop targeted solutions to fit specific needs.
  • Facilitated daily stand-ups and sprint planning calls, coordinating between project teams and product owner to ensure alignment.
  • Mentored junior consultants on best practices and project management techniques, enhancing team capability.

Program Manager/Squad Leader

IBM India Pvt Ltd
09.2018 - 09.2021
  • Engaging with product owners and working with the delivery teams to understand and solution the requirements.
  • Kept the team accountable and the project on track by consistently checking in with different teams for status updates.
  • Owned and chaired daily defect calls with lead development, test, and operational teams, providing clear minutes and actions.
  • Facilitated daily stand ups, sprint planning calls, and retrospectives, coordinating between project teams and product owner.
  • Developed enterprise Einstein Analytics strategy, with focus on business engagement, data governance, data architecture and advanced visualization/analytics capabilities.
  • Applied Advanced SAQL skills to enhance data visualization and insights.
  • Extensive experience in designing custom objects, custom fields, page layouts, custom tabs, custom reports, report folders and report extractions to various formats.
  • In-depth understanding of the capabilities and constraints of the Salesforce CRM application coupled with good understanding of the business processes.
  • Experience working closely with the QA testing team and defect tracking.

Transition Lead (Web Technologies)

IBM India Pvt Ltd
08.2017 - 03.2018
  • Managed project from requirements gathering to completion, leading development team to deliver on time.
  • Worked as a Product owner and Scrum Master during Agile development.
  • Provided project timelines & partnered with designers to help define and implement user interface.
  • Worked with designers and UI developers to help them create customer-engaging interfaces.
  • Contributed to process and workflow enhancements, improving overall project efficiency.
  • Contributed to the development of core features for the application.
  • Responsible for handling all the development related issues and technical difficulties.
  • Managed work to meet the project deadlines.
  • Worked with team members on server-side integration.
  • Engaged in collaborative design discussions to influence project outcomes.
  • Technology Transition and Execution.
  • Oversaw defect management process, identifying and resolving software issues to ensure quality deliverables.

Transition Lead/Team Lead (Cognos)

IBM India Pvt Ltd
09.2015 - 07.2017
  • Developed transitioning plan for transferring reporting delivery from Philippines to India team.
  • Actively manage project risks and issues and recommend solutions to effectively overcome these.
  • Engaged in discussions to align functional and business objectives across teams.
  • Monitored knowledge transfer activities to ensure seamless reporting integration.
  • Lead meetings and workshops for projects, or elements of them.
  • Logged and tracked open requirements/issues to resolution, confirming task owners and establishing target dates.
  • Set the new hires ready to work.
  • Resolved client complaints by implementing solutions and prevention mechanisms.

Lead Developer (Cognos)

IBM India Pvt Ltd
12.2013 - 08.2015
  • Advised on best practices for report development to maintain optimal performance.
  • Ensured data quality in reports and managed defect resolution effectively.
  • Collaborated with team to address reporting issues effectively.
  • Technical Liaison and Requirement analysis.

Developer (Cognos)

IBM India Pvt Ltd
10.2011 - 11.2013

  • Developed Cognos reports to enhance business intelligence analysis capabilities.
  • Optimized existing reports for better performance and usability.
  • Designed dashboards to visualize key performance indicators for stakeholders.
  • Worked closely with Business Analysts and Project Managers to gather requirements and deliver timely results.
  • Collaborated with cross-functional teams to gather requirements and clearly define project scope.
  • Troubleshot technical issues related to reporting tools to ensure seamless reporting functionality.

Team Lead

ICICI Bank LTD
05.2009 - 09.2011
  • Managed cash management services and operations for daily retail banking transactions.
  • Processed cash and cheques, ensuring accurate day-end balance closures.
  • Executed demat account services, facilitating efficient trading activities.

Sr Team Member

BA Continuum Solutions
02.2008 - 04.2009
  • Led team in implementing process improvements for operational efficiency.
  • Mentored junior team members on best practices and workflows.
  • Coordinated project timelines and deliverables across multiple departments.
  • Reconciled monthly loan accounts to enhance accuracy of financial reporting.

Associate

Deloitte
05.2007 - 01.2008
  • Delivered financial advisory services to clients to enhance portfolio performance.
  • Assessed property worth through land valuation to inform investment decisions.
  • Abstracted leases from real estate documents to streamline contract management.

Education

PGDB - Banking and Insurance

ICICI MANIPAL ACADEMY
Manipal Academy

PGDB - Finance

Symbiosis Centre For Distance Learning
Symbiosis Centre For Distance Learning

B.COM (HONS) - Accounting and Finance

Osmania University
Indian Institute Of Management And Commerce

Skills

  • Tableau
  • Salesforce Einstein Analytics
  • Cognos Analytics
  • Data visualization
  • Power BI
  • SQL
  • Salesforce platform app builder

Individual Awards

  • Manager Exemplar 2021
  • Leaders’ appreciations
  • Multiple Manager’s choice awards

Project Awards

  • Project Lead for IBM Sales Dashboard- Mobile app development
  • Golden bridge Business and Innovation awards -Gold
  • Stevie Award- Silver

Timeline

Lead Consultant

Atrium India Pvt Ltd
03.2022 - 03.2024

Program Manager/Squad Leader

IBM India Pvt Ltd
09.2018 - 09.2021

Transition Lead (Web Technologies)

IBM India Pvt Ltd
08.2017 - 03.2018

Transition Lead/Team Lead (Cognos)

IBM India Pvt Ltd
09.2015 - 07.2017

Lead Developer (Cognos)

IBM India Pvt Ltd
12.2013 - 08.2015

Developer (Cognos)

IBM India Pvt Ltd
10.2011 - 11.2013

Team Lead

ICICI Bank LTD
05.2009 - 09.2011

Sr Team Member

BA Continuum Solutions
02.2008 - 04.2009

Associate

Deloitte
05.2007 - 01.2008

PGDB - Banking and Insurance

ICICI MANIPAL ACADEMY

PGDB - Finance

Symbiosis Centre For Distance Learning

B.COM (HONS) - Accounting and Finance

Osmania University
Santhosh Pavana Chavali