Dynamic risk management professional with extensive experience at Barclays, excelling in RCSA and internal auditing. Proven track record in process simplification, enhancing control environments, and engaging stakeholders effectively. Adept at data analysis and identifying operational risks, driving significant improvements in service delivery and compliance.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Manager - Specialist Tech Support
Standard Chartered
Chennai
2024.08 - Current
Provide end to end application support / tech advise for ACBS - Lending application used across global countries.
Work closely with lending operations, QA and development teams on incident resolution and root cause analysis.
Analyse the reported issue and determine the root cause to understand the problem and come up with a mitigation plan to curtail issues
Understand & identify the technical / operations risk of application design and logics.
Assist with UAT, deployments and post release validations.
Coordinate and support internal & external audit requirements (SOX).
Partnered with stakeholders across Operations, Technology, and Risk functions to document risks, controls, and key risk indicators (KRIs) in line with enterprise risk frameworks.
Manager - Operations Risk & Control
Barclays Global Service Pvt Ltd
Chennai
2021.12 - 2024.08
Independently review, challenge and support risk management activities.
Perform Risk & Control Self-Assessment (RCSA) for the entire business area.
Coordinate, organize and facilitate the risk trends happening across the respective BAU.
Perform control testing to understand the effectiveness of the control design.
In response to material risk events, conduct independent deep dive reviews and assessments to determine root cause. Furthermore, assess control environment, escalate issues, and identify/monitor remedial actions to mitigate against the risk of future losses.
Perform internal auditing to understand the efficiency of the existing control design and implement further / new controls based upon the risk appetite.
Support reporting and monitoring of metrics and Key Risk Indicators (KRI) at the product line and divisional levels Coordinate, organize and facilitate internal, SOX and other external audits.
Consult with internal groups such as Firm & Enterprise Operational Risk Control, Compliance, Legal, and other Operations teams on matters related to risk controls, self-assessments, incidents, and infrastructure projects.
Approach the process based on Enterprise Risk Management Framework (ERMF) to ensure the controls are well designed protecting the bank from various types of internal & third-party risks.
Manager
Standard Chartered Bank
Chennai
2020.06 - 2021.12
Managing team performance and service delivery across Chennai and Bangalore location.
Access crew performance by conducting monthly 1 to 1 discussion with the team members to understand their vision and set short / long term goals to accomplish the business requirement.
Working closely with onshore middle office management to ensure that capacity planning and demands upon Offshore Operation resources are assessed.
Work closely with Private Bankers, External Solicitors, External and internal surveyors, internal Legal team & credit risk team to ensure smooth run of business.
Assist with the development of operational standards and strategic business goals.
Authorise high value Equity Funding, Trade settlements, Deposits, and other ancillary products.
Exposure to Credit Documentation, Account Opening, Marking of collateral limitsin the system, Mortgage / Loan Redemptions, and discharges of the securities such as Land, Cash, Life Policy
Manager
Barclays Global Service Centre Pvt Ltd
Chennai
2013.11 - 2020.06
Roles: Nov 2013 to June 2015 - Analyst, June 2015 to Feb 2017 - Senior Analyst, Feb2017 to Aug 2019 - Subject matter expert & Aug 2019 to June 2020 – Manager
Risk & Control – Quality Assurance:
Coordinate with internal Chief Control Office team to complete the RCSA for the relevant business.
Perform control testing to ensure the process standards & procedures are followed diligentlyResponsible to perform internal audits.
Identify control weakness and suggest appropriate remediation.
Securities Operations:
Proficient knowledge of End-to-End lifecycle of Trade.
Organize adequate funds in respective currency accounts to facilitate trades across global markets.
Research and resolve any discrepancies related to cash breaks created due to mismatch in trade settlement ledger books.
Work in conjunction with Portfolio Managers to ensure timely settlement.
Effectively interact with Dealing Desks and Custodian Banks to coordinate timely resolution of complex trade issues.
Credit Operations:
Responsible for document receipt & Management, Document Validation, Condition Precedent execution, Account Opening, Expired Facility Letter management, Set Up Facility & Marking of collateral limits in the system.
Extensive handling of Treasury deals in ACBS / SOLD system, Redemptions, discharges of the securities such as Land, Cash, Life Policy exposure to Work closely with Private Bankers, External Solicitors, External and internal surveyors, internal Legal team & credit risk team to ensure smooth run of business.
Consultant
Sutherland Mortgage Services
Chennai
2013.02 - 2013.09
Underwrite loan files to determine whether given loan docs are in compliance with company and investors guidelines.
Verify appraisal document of the Loan property in order to make sure whether the property is meeting the requirements of the client.
Process Associate
Tata Consultancy Services
Chennai
2011.06 - 2012.12
Role covers responsibilities of financial, Risk and Control analyst for (Risk andControl Management) Collections Mortgage and cards.
Recheck, analyze & audit the entire collection operation activities (mortgage andcards) against the control parameters laid down by Federal Law of USA, which isscrutinized by Risk Control & Self-Assessment (RCSA) Strategy & Execution team,the National RCSA Team from USA.
Education
Bachelor of Commerce -
D.G. Vaishnav College
Chennai
2006.06 - 2009.09
Skills
Risk management
Internal auditing
RCSA (Risk and Control self assessment)
Data Analysis
End to end knowledge of Credit Lending products
Process simplification resulting FTE saves and enhanced control environment
Stakeholder engagement
Languages
Tamil
First Language
English
Proficient (C2)
C2
Accomplishments
Weekly brainwave meetings within the team were rated as one of the best sessions across standard Chartered.
Recognised by management for successfully completing the project on Migrating all Libor back Book loans to ACBS system.
Received appreciation from client and management for revealing and alerting operations and client, for wrongly processing foreclosure for an active member’s (US AirForce) property which was protected under Servicemember’s civil relief act (SCRA).This averted a compliance issue.
Received Global Value recognition award for excellence of Work
Received Barclays recognitionAward for demonstrating the value of service
Senior Site Safety Specialist, SSHO, H2S Tech, Safety Rep Mentor at Total SafetySenior Site Safety Specialist, SSHO, H2S Tech, Safety Rep Mentor at Total Safety