Santhosh R
Analyst - Advanced Analytics And AI
Bangalore,India
Summary
Dedicated Data Science professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Analyst - Advanced Analytics and AI
Narayana Health Organization
Bangalore, India
08.2021 - Current
- Developed and Evaluated algorithms using Machine learning and Statistical Modelling techniques to increase the data management, Accuracy, Quality and performance.
- Consulted with product managers and domain managers to determine and refine ML objectives and developed ML Algorithms to analyze huge volume of historical data and make predictions.
- Created functional & technical documents to maintain the case study details.
- Worked on Data manipulation and Data Mining techniques to extract insights from the data.
- Worked on predictive analysis, descriptive and comparative analysis. Also worked on requirement analysis from the client.
- Expert in Power BI desktop tool and Power BI Paginated reports as dynamic as possible..
- Worked on JIRA to maintain the case study tickets status.
- Successfully assisted in validating the data during the migration from SSMS to Azure Databricks.
- Projects Handled : Marketing - Sales Analysis, Case Mix, Digital revenue & Volume Analysis. Finance - P&L Analysis, Opportunities, Credit & Cash Analysis etc
- Tools and Technologies : SSMS, Azure Databricks, Power BI, Power BI Report Builder, MS Office tools, Python, Numpy, Pandas, scikit-learn, Linear Regression, Logistic Regression, PCA, Time Series Forecasting, Unsupervised Learning, Hypothesis Testing.
Support Analyst
Citrix Systems
Bangalore, India
01.2021 - 04.2021
- Authored technical requirement documentation to suit business goals and technological limits.
- Worked on weekly reports to monitor the overall performance of the team
- Created detailed mapping between old data and new data to perform data validation.
- Develop, document and maintain functional test cases like the test data, data validation and automated scripts.
- Analyzed the churn customers and the current customers data to draw insights.
- Reduced the churn rate from 28% to 21% in the span of 2 months by analyzing the historical data and taking necessary steps to reduce them
- Tools & Technologies : Citrix Workspace, MySQL, Office tools, Power BI
Technical Analyst
DXC Technologies
Bangalore, India
01.2020 - 10.2020
- Advanced knowledge to manage the project, coordinate between the departments, create test plans.
- Utilized MS SQL, data warehousing programs, Tableau and other dashboard/visualization tools for data intelligence and analysis.
- Converted data into actionable insights by predicting and modelling future outcomes.
- Performed data cleansing on the Honeywell customer database CSAT and DSAT's and assisted in increasing the CSAT by 12%.
- Developed root cause analysis and reports to address problems faces by the customers and reduced the call flow by 26%
- Manage the planning and development of designs and procedures for metrics reports
- Tools & Technologies : SSMS, Tableau, Office Tools, Oracle SQL developer, Service Desk, Data mining, Data warehousing,
Sr Technical Associate
Dell Technologies
Bangalore, India
03.2018 - 08.2019
- Business Analyzing and performed process mapping.
- Providing the report on a daily basis and planning the approach of the tasks for better efficiency
- Performed root cause analysis for the type of customers as per the warranty and created a strategic approach to improve the productivity.
- Performed multiple tasks from cleaning up the data till deriving insights to make better Business Decisions.
- Worked on Salesforce, Excel to maintain weekly and monthly team reports.
- Tools & Technologies : Salesforce, Delta, Office Tools, Tableau, Fusion
Education
Master of Science - Data Science
Liverpool John Moores University
Liverpool, England 05.2021 - Current
Executive Post Graduation in Data Science - Data Science
Indian Institute of Information Technology
Bangalore 05.2021 - 06.2022
Bachelor's of Engineering - Electrical And Electronics
MVJ College of Engineering
Bangalore 07.2013 - 06.2017
Skills
SQL
Timeline
Analyst - Advanced Analytics and AI
Narayana Health Organization
08.2021 - Current
Master of Science - Data Science
Liverpool John Moores University
05.2021 - Current
Executive Post Graduation in Data Science - Data Science
Indian Institute of Information Technology
05.2021 - 06.2022
Support Analyst
Citrix Systems
01.2021 - 04.2021
Technical Analyst
DXC Technologies
01.2020 - 10.2020
Sr Technical Associate
Dell Technologies
03.2018 - 08.2019
Bachelor's of Engineering - Electrical And Electronics
MVJ College of Engineering
07.2013 - 06.2017
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